Half Moon Bay: 8 hotels found

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Travelers Reviews of Half Moon Bay Hotels

The Ritz-Carlton, Half Moon Bay

The Ritz-Carlton, Half Moon Bay

9.2/570 Reviews
I came to this hotel with great expectations, but I was actually very disappointed. Because I am afraid of noise, I specifically asked the hotel for a quiet house when I checked in. As a result, I was arranged to stay in a place far away from the main building. At that time, the hotel staff said that it was far from the main road, so it was very quiet. As a result, after checking in, I didn't notice it during the day, but after sleeping at night, there was a large machine outside the house, which made irregular sounds, and the sound was very loud, and I was woken up several times in the middle of the night. But because I only stayed for one night on the trip, I couldn't ask the hotel to change the room. Moreover, this so-called welcome cabin is far away from the main building. I asked the concierge to help with the luggage, but it took more than 20 minutes for someone to come; the bolt at the head of the bed was also broken. I plugged it in all night and found that it didn't charge at all the next day. Objectively speaking, this place has a good environment and is very beautiful, but the service is really disappointing. I complained to the hotel, and a manager named Miguel Areias was arrogant and impolite. It is highly not recommended. I also want to say something to Ctrip. Many hotels give the worst rooms when booking rooms from you. So I think you should communicate with the hotel. Otherwise, how can we book a hotel from you again?

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