Aristocrat Hotel, BW Signature Collection

I attended the NVIDIA conference, and by sheer coincidence, all nearby hotels were fully booked—leaving me with no choice but to book this hotel, which is only a 50-minute drive away. Although I arrived very late, the front desk attendant, a reserved yet exceptionally friendly and professional young lady, made me feel incredibly welcomed and at ease. From the moment I stepped into the hotel, I was impressed by its remarkable cleanliness. For the price I paid, this hotel far surpassed the quality of the $500–$600 hotels I’ve experienced in San Francisco. Regardless of who the owner is or who handles the cleaning, I must commend you on your outstanding standards. In today’s world, it’s rare to find a hotel that conducts business, management, and service with such integrity. Although the hotel is not positioned as a high-end establishment, any initial hesitation I had completely vanished upon arrival. In fact, if I ever find myself in this area again, I will not hesitate to book a week-long stay. Compared to the overpriced hotels in San Francisco that often fail to deliver true value, your hotel is like an oasis in a desert. Additionally, the complimentary breakfast was a delightful bonus. It left me feeling refreshed and energized, allowing me to enjoy the beach scenery the next morning before returning to the conference. I truly appreciate the heartfelt service, especially from the front desk attendant—her kindness and professionalism made all the difference. Thank you to the entire team for providing such a wonderful experience. I highly recommend this hotel to anyone seeking comfort, cleanliness, and genuine care. Sincerely,

If I am going to spend quite a bit of money to book a hotel I want real people to check me in, not some AI avatar. Did not even stay for breakfast the second morning, wasn't worth it. Got a printout with wifi and password and it wasn't even correct. I travel overseas extensively and stay at some of the worlds best hotels and this place seems to be giving the absolute minimum.