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Facilities: Qualified Health: Qualified Environment: But not lost Service: Yes Overall, it is no problem to sleep for one night, the airport hotel is almost the same, the room is quite satisfactory.

I was checked in by a friendly staff member. The room was clean and big enough. I had everything I needed. The breakfast was very good and the staff were helpful and polite. The only downside was the bed and the pillows- not very comfortable.

If you stay at a Premier Inn bring a toilet brush! I use Premier Inn quite a lot - convenient, comfortable and value for money. Not this time! There seems to have been a change in corporate policy, for the worse. The card that I got when checking in told me that I could get my room made up by informing Reception before 12:00, which I did. Upon my return to the room nothing had been done! Reception then informed me that their head office policy now was for stays longer than one night, rooms would only be made up after 5 days! Fortunately they found some clean towels, replacement tea bags and a toilet brush. Someone from the bar then helped me make up the room and clean the bathroom. Top marks for staff helpfulness but no marks for corporate cleanliness.

Was my first time at Premier Inn and i was pleasantly surprised with the whole experience. Since there are two hotels on site, I wasn’t sure which ones i was to be in so my Uber driver had to wait while i went inside the hotel. I walked right past the reception desk ( easy to miss bc its so small) and went to kiosk but wasn’t being successfully with it. So teh employee at teh reception desk came over and asked if her could help and checked me in in a heartbeat, allowing me to dismiss the Uber driver. Then the same employee not only helped me with my luggage, but took it up in the elevator for me, and the whole time he explained the amenities of the hotel. Once we reached my room, he continued to show me how the key and electricity works, etc. He also arranged for my airport shuttle in the morning. I’m sorry I can’t remember his name but he was excellent on customer service!!! The room was large and clean as was the bathroom. The TV automatically turned itself on and I had a hard time finding how to turn it off- no instructions or remote, etc. Although I didn’t use the coffee supplies, the fact that you had liquid milk/creamer for the coffee was a pleasant surprise. My only complaint was that the bed was too soft and the pillows too hard. I also could have I used a blanket and top sheet but turned on the heat instead to be comfortable. I did not use the restaurant or order any room service.

very convenient, close to everything, cleanliness is top, a great place to stay, highly recommended, lovely décor also, slept really well, and great use of facilities, and available use of kitchen, ironing, hairdryers, lovely soft towels. would defiant thank you stay again, 10 0ut 10, you very much!

We had a pleasant stay at this new and clean hotel. The bed was very comfortable, and we appreciated the thoughtful touch of complimentary snacks and drinks provided at check-in. The breakfast spread was excellent and delicious. The location is very convenient for Terminal 2. However, there aren’t any nearby restaurants, and since we were using Terminal 1, it took about 15 minutes to walk there. Overall, it’s a great choice, highly recommended.

(Location) next to Manchester airport and walking distance to T3. Another hotel is next to it. It takes about 15 minutes walk if arriving by train or literally 5 minutes walk if arriving from a flight. (Main reception) Is clean and customer service is ok and professional. There is a bar, games, TV, etc in the main area. (Room) Tiny but good enough for a day or night. Don't expect big as it's a typical IBIS but budget style. Good shower, shower gel, etc. Bed position is strange as the TV is on the wrong side of the wall. Plenty of plugs next to the bed. Mattress is comfortable and it's not very noisy.

We have stayed at this hotel a couple of times previously. Unfortunately on the last occasion 10th March (arrived 1am and left 10.30am) we had some cleanliness issues. Our room (517) needed hoovering and a hand towel had make up on it. However the day manager did quickly apologise and said she would contact housekeeping to ensure that this would not happen again. We are (with friends) due again in October this year. She also offered a level of discount to be applied on our future stay , probably for dinner. We thought that these actions were professional and courteous.