Kokoro Hotel Hakuba
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hakuba
Kokoro Hotel Hakuba
Hokujo Happo 5246, 399-9301 Hakuba Village, Kitaazumi District, Nagano Prefecture, Japan
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Set within 500 metres of Hakuba Happo-One Ski Resort, 700 metres of Hakuba Ski Jumping Stadium, Kokoro Hotel Hakuba features rooms in Hakuba. The accommodation offers a ski pass sales point and ski storage space, as well as a restaurant and a terrace. The hotel has family rooms. All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, a hairdryer and a wardrobe. With a private bathroom fitted with a shower and free toiletries, rooms at the hotel also have free WiFi. Guests at Kokoro Hotel Hakuba can enjoy a continental breakfast. The accommodation offers a sauna. Guests at Kokoro Hotel Hakuba will be able to enjoy activities in and around Hakuba, like skiing. Popular points of interest near the hotel include Hakuba Jump Arena, Hakuba Happo Bus Terminal and Hakuba Ski Jumping Stadium. The nearest airport is Matsumoto Airport, 70 km from Kokoro Hotel Hakuba.Show More
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Amenities
Public ParkingFree
Hot Spring
Skiing
Hiking
Massage Room
Luggage Storage
Bar
Tea Room
All Amenities
Property Description
Set within 500 metres of Hakuba Happo-One Ski Resort, 700 metres of Hakuba Ski Jumping Stadium, Kokoro Hotel Hakuba features rooms in Hakuba. The accommodation offers a ski pass sales point and ski storage space, as well as a restaurant and a terrace. The hotel has family rooms. All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, a hairdryer and a wardrobe. With a private bathroom fitted with a shower and free toiletries, rooms at the hotel also have free WiFi. Guests at Kokoro Hotel Hakuba can enjoy a continental breakfast. The accommodation offers a sauna. Guests at Kokoro Hotel Hakuba will be able to enjoy activities in and around Hakuba, like skiing. Popular points of interest near the hotel include Hakuba Jump Arena, Hakuba Happo Bus Terminal and Hakuba Ski Jumping Stadium. The nearest airport is Matsumoto Airport, 70 km from Kokoro Hotel Hakuba.
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4.1/5
Very GoodCleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 16 Reviews
Surroundings
Train: JR Hakuba Station
(1.9 km)
Train: JR Iimori station
(3.8 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
Japanese Tatami Room
2 Floor bedding
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
City view
Towels
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1
Premier Triple Room
3 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Towels
Shampoo
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1
Standard Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Toothbrushes
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8
Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
City view
Towels
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1
Family Triple Room
3 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Towels
Shampoo
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1
Superior Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Towels
Shampoo
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2
Standard Triple Room
3 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Toothbrushes
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8
Quadruple Room
3 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
TV
Mountain view
Towels
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1
Deluxe Twin Room
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Towels
Toothbrushes
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Hide Room Types
Guest Reviews
4.1/5
Very Good
16 reviews
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Average for similar properties in Hakuba
Syazwan Salleh
March 10, 2024
The hotel is beyond expectation. Near to Happone and good for those who aim to ski. Very friendly staff.
Kisnotamonkey
March 31, 2024
位置很好，就在八方尾根附近，停車也很方便和寬敞，前台服務很熱情，介紹滑雪場晚上的營業時間。Lobby lounge很cozy，但是public bath不太行，基本上沒見到有人用，泡湯還是去附近的八方尾根温泉，又便宜又好
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Guest User
March 27, 2024
挺好的，酒店人員英語也好溝通
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Guest User
January 17, 2023
I stayed five nights in a traditional Japanese room. The staff are great, the bath house was great, the bar area is nice and relaxed. I felt very warm and welcome here and had relaxed friendly chats with the staff. It is a small and excellent hotel. Pick ups and drop offs were offered to ski resorts and lodges. It's a fantastic location and my room was quiet and I wasn't disturbed by guest noise in other rooms or from the street. Easy walk to Nakiyama slopes and the gondola and various bars and izakayas. Izakaya Paikaji, a cool restaurant, is on site and has terrific food. I recommend this place.
Guest User
December 18, 2022
Beware! I recently booked a 2 week stay at Kokoro in Nov 2022 for a stay in late Feb 2023. I paid my deposit via Paypal, they confirmed my booking & payment. I then had to cancel due to a change in plan. They claim not to have received the payment, I've escalated the issue with Paypal, and provided proof of payment. This is simple fraud, they actually confirmed my initial payment in writing. A poor review seems the only option, does anyone know any next steps to take e.g. lawyer, police, hotel association? This is a pity, puts a big dent in ever skiing in Japan. Unless, you're absolutely sure you're going, don't book the Kokoro.
Services & Amenities
Most popular business facilities
Public Parking
Free
Hot Spring
Skiing
Hiking
Off-site
Massage Room
Luggage Storage
Bar
Tea Room
Restaurant
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Hot Spring
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public Parking
Free
Transportation
Shuttle Bus Service
Free
Front Desk Services
Luggage Storage
Wake-Up Call
Concierge Service
Front Desk with Limited Hours
Languages Spoken
English
Japanese
Food & Drink
Bar
Room Service
Lobby Bar
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Water Purifier
Vending Machine
Health & Wellness
Massage Room
Skiing Gear Storage
Hiking
Off-site
Hot Spring
Skiing
Ski Lessons
Off-site
Ski Passes
Ski Shuttle
Activities
Tea Room
Cleaning Services
Laundry Service (On-Site)
Additional charge
Clothes Dryer
Guest Laundry
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: Before 10:00
Front desk hours: [Mon-Sun]18:30–22:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 20 years old.
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 29
Set within 500 metres of Hakuba Happo-One Ski Resort, 700 metres of Hakuba Ski Jumping Stadium, Kokoro Hotel Hakuba features rooms in Hakuba. The accommodation offers a ski pass sales point and ski storage space, as well as a restaurant and a terrace. The hotel has family rooms. All guest rooms come with air conditioning, a flat-screen TV with satellite channels, a fridge, a kettle, a bidet, a hairdryer and a wardrobe. With a private bathroom fitted with a shower and free toiletries, rooms at the hotel also have free WiFi. Guests at Kokoro Hotel Hakuba can enjoy a continental breakfast. The accommodation offers a sauna. Guests at Kokoro Hotel Hakuba will be able to enjoy activities in and around Hakuba, like skiing. Popular points of interest near the hotel include Hakuba Jump Arena, Hakuba Happo Bus Terminal and Hakuba Ski Jumping Stadium. The nearest airport is Matsumoto Airport, 70 km from Kokoro Hotel Hakuba.