Casa Bianca Hakuba Goryu

Not far from the Goryu lift (Goryu, Hakuba 47 and Imori ski areas), Escala Plaza (transport hub) with a great view and a large balcony. We took breakfast - it was enough. Tea around the clock, in the evening you can come to the kitchen and warm up your food, although there are many authentic restaurants in the area. There is a boot dryer and ski storage. At the request, they took us with suitcases to the bus, although everything is very close, but there was a lot of snow. The room has a refrigerator, its own bathroom, a comfortable bed and clean linen

Very old B&B, decades old house, the current owner did not do a major renovation after buying it. The whole house is filled with stale and moldy smell, which is disgusting. Even the bed in the room was not replaced with a new one after taking over the house. The old bed board creaks and the floor is sticky. The management is like a makeshift team, very unreliable. When we booked the room, we sent an email to confirm that they would pick us up at Baima Railway Station. When we were about to arrive on the train, I still emailed the boss to tell us that we would arrive on time. As a result, when we arrived at the train station, other tourists were picked up by their own hotels, B&Bs, etc. We waited for almost an hour but no one showed up. On the day of the heavy snowstorm, we and the children were left waiting in vain until we sent another email to ask the other party to reply that the car that came to pick us up had an accident. Then we asked if there was a spare car, and the reply was no. We can also call a taxi ourselves, but can you please not let us wait in the heavy snow on such a cold day? After we complained a few words, the other party still thought we were making a fuss, saying that their car had a problem and they were also unlucky and we should understand. Please, don't be so self-centered, okay? Your car problem was not caused by us, but it was your fault that we were waiting in the heavy snow after we arrived. Can you clarify the cause and effect? ​​After that, we rented skis from the ski rental shop that the owner strongly recommended. On the return day, the owner said that she would notify the rental shop to pick up the skis and let us leave. We repeatedly reminded them to return them on time. As a result, five days after we left, the ski rental shop sent us an email saying that the skis had not been returned and we had to pay an extension fee. I quickly emailed the owner. She ignored me and it was like she had disappeared. In the end, I asked the people from the ski rental shop to pick them up at the B&B. This B&B is so deceptive. Nothing is reliable. They breach their promises and break their promises. If you listen to them, you will definitely fall into a trap and delay things. Isn't this harming people? It's okay that your B&B is expensive and the house is shabby during the ski season, but the key is to have a little conscience and be reasonable, okay? It's simply impossible to communicate!