Family-friendly Hotels in Hakuba

What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!

We thoroughly enjoyed our stay at Hotel Sierra Resort, Hakuba when we visited in February. The hotel itself is beautiful, well maintained and offers a lot to its visitors. The hotel is set outside of the main town in it's own little secluded area. This can be a plus and minus - Positive because the resort is so beautiful and away from the hustle and bustle, negative as it can at times be difficult to access transport to and from town (restaurants, bars, ski fields, etc). The hotel offers a shuttle bus in the evenings to take you into town, although you need to book in there and back, which can be restrictive of your time at dinner, etc as you have to decide on a return time. The shuttle bus doesn't stop near all restaurants, so you could be walking in the dark/cold to your reservation and then waiting in the cold for the return bus. Keep this in mind - a lot of the time we found it more convenient to order a taxi, although these can be hard to come by and expensive! The Ski shuttle bus picks up/drops off at the hotel each day. Buses are busy and there are no racks for ski/board gear - you need to carry everything onto the bus with you, which can be very squishy as the buses get quite full. We found Tsugaike to be the closest and most convenient ski field to the hotel. The staff at the hotel were always very friendly and helpful. Language barriers existed, although staff would always ensure they had assisted you by the end of the conversation, you just have to allow a little more time in your schedule to organise and make your plans. This also allowed us time to learn some simple Japanese which assisted us when communicating with the staff. Sierra Hotel offers complimentary food at different times throughout the day, served in the main lobby area - curries, rice, soup, etc. This is so convenient when you get back from the ski fields and just want a small bite to eat before dinner. Hotel also offers complimentary wine, tea and ice creams. Breakfast - great selection of Japanese and Western food. We thoroughly enjoyed breakfast each morning. There were always new things to try each day - eg: different soups (pumpkin, corn), also beautiful views outside. Dinner - we had dinner at the hotel one night from the A La Carte menu. Also thoroughly enjoyed our meals (Pasta, calamari, soup, fries, etc). Rooms were big, very comfortable and warm with special heating. Beautiful views of the snow and areas around the hotel. Our favourite part of the resort was the beautiful public and private onsens made up of pure mineral water. The private onsens need to be booked in ahead of time which the hotel allows each morning - you will need to be quick to make a booking. We would definitely recommend Hotel Sierra Resort and would stay here again. Thank you to the staff for an enjoyable stay! :)

Yamano Hotel is the ultimate ski chalet in Hakuba. It's situated right across from the 1986 Olympic ski jump and just a short stroll to the Happo-One chair lift. It could even be considered a ski-in and ski-out chalet. The rooms are big and comfortable with gorgeous views of the mountains and the valley. This hotel is a family-owned and run business. The owners Mr. Keita and his wife Monica will greet you from the time you get off the bus to the time you enter the hotel parking area. Mr. Keita is an incredible concierge, always attending to any of your needs and willing to assist you with any information. He also provides a free shuttle to the lift, and if you're tired at the end of the day you can call him and he will be happy to come pick you up, even though it's a short distance. For the additional ski resorts, he is happy to make a reservation for the free morning shuttle. They will pick you up right at the parking lot of the hotel and will drop you off at the same place. So you have easy access to the 7 resorts in the Hakuba Valley right from his doorstep. Once you return from your day in the mountain, you can walk straight into a very spacious heated ski room where you can put your boards and skis on a special rack, warm your boots, gloves, ski pants and jacket so all will be ready to go the next morning. After leaving your stuff in the warm room, you can either step across the hall to enjoy their beautiful onsen inside the chalet that has a hot mineral bath, a cold mountain water plunge bath, and a fantastic wooden and hot rock sauna. An additional perk is the two massage chairs in the laundry area that you can enjoy for free. After relaxing in the Onsen and/or massage chair, you can go back to your comfortable and spacious room and relax until you're ready to have dinner at his restaurant at 6pm. And if you choose to go to other restaurants, several of them are just 5-10 minutes walk away, or there are shuttle buses you can take. The hotel also includes a delicious and abundant breakfast buffet that includes traditional Japanese breakfast of miso soup, fermented beans, Japanese rice and more; traditional American breakfast with several types of eggs, bacon, potatoes, and sausage; and traditional Continental breakfast including orange juice, freshly made apple juice, cereals, pastries, and fresh fruit. To summarize our stay at Yamano Hotel, Mr. Keita and his wife Monica made us feel at home and part of their family. That's how well they treat you. This will definitely be the place we stay next time we come to Hakuba.

When you stay at Mountainside Hakuba in Hakuba, you'll be in the mountains, just steps from Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. This ski aparthotel is 4.2 mi (6.7 km) from Hakuba Goryu Ski Resort and 5.1 mi (8.2 km) from Tsugaike Ski Resort.Enjoy the convenience of ski-in/ski-out access at this aparthotel, which also features bicycles to rent. This aparthotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Take advantage of the aparthotel's room service (during limited hours).Featured amenities include express check-in, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.Treat yourself to a stay in one of the 8 guestrooms, featuring fireplaces and heated floors. Kitchens are outfitted with refrigerators, ovens, and stovetops. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

We stayed here for a week and really enjoyed. The area Echoland is close to restaurants on walking distance and other places are just 5-10 mins by car. Very close to ski lifts, which makes it a good choice. The house is very convenient and has all the facilities you need.

Overnight for children's skiing. It's a lift on the slopes across the road, but you need to buy a lift ticket at the ski center, which is about a five-minute walk away. It seems that there is no dinner and there is no large communal bath, but the hot spring is less than five minutes by car. There is no inconvenience to go out to eat. The room was large and comfortable with a family suite. It was a little inconvenient that I couldn't access the drying room directly due to the snow, but there was almost no problem. WiFi was weak indoors. The staff was Chinese but Japanese was OK and they responded very kindly.

When you stay at this apartment in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 8 minutes by foot from Hakuba Happo-One Ski Area. This apartment is 3.2 mi (5.1 km) from Hakuba Goryu Ski Resort and 4.2 mi (6.7 km) from Tsugaike Ski Resort.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. Additional features at this apartment include complimentary wireless internet access, ski storage, and a television in a common area.Featured amenities include express check-out, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.Make yourself comfortable in this air-conditioned apartment, which features heated floors and a flat-screen TV. A kitchen is outfitted with a refrigerator, an oven, and a stovetop. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. A private bathroom has a deep soaking tub and complimentary toiletries.

Did a super short one night vacation with my family and this place was great. I'm not into onsens, but it was nice to have it for my daughter and wife. They loved it. I loved the views in the morning. We came in on a rainy day, but the morning was incredible! The Hakuba valley area is gorgeous and the view from the room was nice to wake up to. As a previous Hilton and Marriott hotel staff, I was very happy to see the staff service on point. The front desk must have good communication with the kitchen staff because they knew I was coming, and my god the food was awesome. Even if I go back for a day trip to Hakuba, I'll hit up the Hakuba Taproom at the bottom of the hotel. The burgers were super satisfying, and the tacos were awesome. I only tried three of the beers they had (too full), but the beer selection was also good. Looks like craft beers from all over Japan. There's a patio area for eating and drinking, and there are activities mixed in. Convenient for my kids.

When you stay at Hakuba Gondola Apartments in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. This family-friendly apartment is 3.7 mi (6 km) from Hakuba Goryu Ski Resort and 5.3 mi (8.6 km) from Tsugaike Ski Resort.Spend the day on the slopes, or enjoy other recreational amenities, which include ski-in/ski-out access. This apartment also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.Grab a bite from the grocery/convenience store serving guests of Hakuba Gondola Apartments.Featured amenities include express check-in, express check-out, and multilingual staff. Free self parking is available onsite.Treat yourself to a stay in one of the 5 guestrooms, featuring fireplaces and heated floors. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. 42-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and you can also request cribs/infant beds (surcharge).

With a stay at this cottage in Hakuba, you'll be near ski lifts, steps from Hakuba Valley Ski Area and a 2-minute drive from Hakuba Goryu Ski Resort. This ski cottage is 3.4 mi (5.4 km) from Hakuba Happo-One Ski Area and 6.8 mi (11 km) from Tsugaike Ski Resort.Spend the day on the slopes, or enjoy other recreational amenities, which include bicycles to rent. Additional features at this cottage include complimentary wireless internet access, ski storage, and tour/ticket assistance. The complimentary ski shuttle makes getting to the slopes a breeze.Featured amenities include express check-out, luggage storage, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.Make yourself comfortable in this air-conditioned cottage, which features a fireplace and heated floors. A kitchen is outfitted with a full-sized refrigerator/freezer, an oven, and a stovetop. Wired and wireless internet access is complimentary, and a flat-screen television with digital programming provides entertainment. A private bathroom with a shower/tub combination features a deep soaking tub and a bidet.