Tongzhijiafei
February 18, 2025
Facilities: Folk family room, large in size and with new facilities. The Ctrip package provided welcome fruit and a minibar which was good. The infinity pool next to the western restaurant on the fifth floor is amazing and a perfect match for the sunset. There were some minor issues as well. First, the WiFi signal in the room was not good. Even the TV kept getting stuck and the mobile phone was not working smoothly. Second, I was a little surprised that such a brand new hotel bathroom did not have a smart toilet. I felt that there were a few water marks on the toilet seat. Another thing is that the hotel is too big, and more road signs can be set up at every corner, especially in the guest room area, otherwise it would be really easy to get lost.
Main restaurant (breakfast room): The waiters are very nice, but they need more training and are a bit silly. There were a lot of people in the morning, and there were no chopsticks on the placemats. My mother and I asked the two little sisters for chopsticks twice, but they didn't provide them. One of them told my mother that they also needed chopsticks, and the other one told me that they were still washing the chopsticks. . . . . Hahaha, it’s amazing, but I wasn’t angry. In the end, we had to get chopsticks from other empty seats ourselves. But it was really silly and cute.
Jiang Yuexuan Chinese Restaurant: The food is delicious. Three of us ordered the 458 set meal, which was very large and enough for four to five people. The yellow croaker was particularly tender and cooked to perfection. The pan-fried buns had a crispy skin and the meat filling was well-seasoned. The entire set meal was very good. Thumbs up to the chef's cooking skills. There were three of us dining that night, and the waiters were very nice, waiting patiently for us to finish our meal, and their attitudes were very good. There is a small episode. Next time if the customer orders a whole bottle of wine, you can open the bottle and serve it later (because my dad accidentally broke the cork, hahahaha)
Housekeeper Xiao Wei: The young man was very nice. He contacted us before we arrived, confirmed that we would be arriving by online car-hailing, asked for the license plate number, and waited for us on the roadside outside the service center to greet us. He guided us through the check-in process, collected the room card, assisted in booking the breakfast menu for the next day, sent us to the room and explained the facilities. After listening to me saying that I planned to dine at the hotel, he sent me the menu in advance for reference. Quick response to any questions. I must especially mention that Xiao Wei has a bright and sunny smile, which gives people a very good feeling and is sincere, making people happy. After I raised some minor issues with the restaurant, he also gave feedback immediately, which was very proactive.
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