7 Days Premium Hotel (Haikou Qilou Old Street Hainan University Store) Reviews
7 Days Premium Hotel (Haikou Qilou Old Street Hainan University Store)
No. 7 Haidian 3rd East Road, Meilan District, Haikou, Hainan, 570100, ChinaView Hotel Details
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7 Days Premium Hotel (Haikou Qilou Old Street Hainan University Store) Guest Reviews
4.4/5
1254 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1254)
Positive reviews(1196)
Reviews with photos/video(151)
Great value for money(74)
Near shopping area(67)
Classy environment(60)
Easy to get around(56)
Convenient for shopping(52)
Friendly front desk staff(43)
Many dining options(39)
Negative reviews(58)
Guest User
Special Superior Double Bed Room
Stayed in May 2023
Business travelers
13 review
4.0/5
Very Good
Posted on May 29, 2023
I stayed in this hotel because the one that I wanted to stay was fully booked. I must say that the rate per night is cheap and reasonable and there were many eateries nearby. The staff are helpful and friendly too. For the price I was paying, I am happy to stay here for a total of 6 days before leaving.
Response from Property: [Stay in the free laundry room+free mineral water+free tea bag] It's really exciting to see your simple and profound praise, and you also recognize our service so much ~ We strive to provide the most intimate and meticulous service for every guest officer and bring a value-added experience to every guest officer. 7 Days Youpin Hotel is a young and energetic hotel, showing its unique charm to guests with simple style and warm and considerate service. Your encouragement is the greatest support and encouragement for the hotel. We will serve every family member with our heart and look forward to meeting you next time.
ARTEM888
Boutique Queen Room
Stayed in Jan 2023
Solo travelers
82 review
4.7/5
Amazing
Posted on Jan 26, 2023
It's good for its price. The hotel is not far from the Hainan University and there's a night market with lots of street food.
Response from Property: Dear guests, thank you for choosing 7 Days Superior Hotel and leaving your wonderful comments and recommendations. I'm glad you can take the precious time to share your hotel experience with us, and feel satisfied with the hotel's facilities, geographical location and service. At the same time, we will try our best to improve our facilities. During the stay of the hotel, there are free mineral water and tea bags, and there is a charging parking lot near the hotel for you to stop and rest safely during the trip. There are also disposable facial towels, wrapped bath towels, wrapped dental utensils, and the famous Hainan Nanmen Night Market Snack Street, as well as the Bell Tower and Baishamen Park, which are about 1 km away from the hotel, are available for play, We look forward to your next visit. We look forward to welcoming you back again in the near future and providing you with comfortable services. Thank you again for your sharing and look forward to your next visit!
Kim Kia Blue
Boutique Queen Room
Stayed in Aug 2022
Solo travelers
19 review
2.5/5
Posted on Aug 12, 2022
For the price, it’s okay. Smelly hallways. But the room is nice. The bed is hard though. I know some people like that, but I don’t.
Response from Property: Dear guests, hello! I'm very sorry for the bad feeling of your stay! The branch attaches great importance to your feedback and suggestions, and has followed up the problem for the first time. About the corridor: Because of the recent severe rainy weather and typhoon, the carpet has water seepage, and the hotel has arranged the carpet dryer for the project. Regarding the problem of bed hardness, you can give feedback to the front desk. The hotel has a sleeping room mattress which is soft and can be adjusted. I hope we can do better under your supervision. If you encounter any problems during yo
Ruslan
Boutique Twin Room
Stayed in Aug 2022
Travel with friends
32 review
4.5/5
Great
Posted on Aug 4, 2022
It's OK for this price. Location is good.
Response from Property: Dear distinguished guests, hello! I'm Xiao 7! Thank you very much for your comments. The service of Xiaoqi has been a topic that everyone likes to talk about! This is our highlight and our commitment to you! Thank you for your recognition of our work and imperfect tolerance for our young team! We will take your trust in us, do a good job every day, and provide quality service for more friends! Although it is still a long way from your 5 stars, we will work harder. Thank you for your recommendation! There is no end to service. You and your family are welcome to come often! I wish you a happy life!
Anonymous User
Special Superior Double Bed Room
Stayed in Jun 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 28, 2023
Room size: Personally, the room feels relatively moderate, and the decoration design is more business-like. It may be the positioning design of 7 Youpin. But the service is very good and the environment is really good. The lady at the front desk is very nice, warm and thoughtful, I feel their attitude, and the details are also very good. When you check in, you will ask if there is a laundry service, and take the initiative to give laundry beads. The only downside is that there is no breakfast, but there are all kinds of food around, and I like to eat nearby crayfish.
There are a lot of things to do around, Bell Tower, Qilou Old Street, Baishamen Park, and Haida South Gate Night Market are all nearby. The location is really convenient, but there is no parking space.
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Response from Property: [Free laundry room + free mineral water + free tea bags] We are very happy to be affirmed by the little master. In the days to come, we will continue to improve our quality services so that you can have a brand new stay every time you come Experience, there are free mineral water and tea bags during the hotel stay, and there is a paid parking lot near the hotel for you to park safely and rest assured during the journey. It is also equipped with disposable face towels, packaged bath towels, and packaged dental kits. 1 near the hotel There are also the famous Hainan Nanmen Night Market Snack Street, as well as the Bell Tower and Baishamen Park within about 10 kilometers. We look forward to your next visit. With a die-hard fan like you, I believe that Youpin Life will have more surprises, see you there or be square.
Guest User
Special Superior Double Bed Room
Stayed in May 2023
Business travelers
1 review
1.0/5
Posted on Jun 2, 2023
The worst of all the hotels I've stayed in, none of them! When I entered the door, I asked the front desk clerk if there was any parking space. The clerk replied bluntly "No" and then asked where I can park, and replied "Parking fee is 15 yuan". The whole conversation did not look at me, and the tone was blunt as if begging her. The hotel manager came over with a bad tone . The 13-square-meter room I booked in advance said that there is no room and I want to give me an 8-square-meter room. Why can I book a room in the morning, but there is no room after booking? The price of the room is different. Give me a smaller room without reducing the price? The quilt on the bed was dirty and torn, I had to ask the waiter to change it, the orange was too dirty to sit on, the floor mat was torn and dirty, I have stayed in hundreds of hotels on business trips all over the country, this is the worst one!
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry to bring you an unpleasant check-in experience. Due to urban planning and construction, the front of the hotel has been set up as a parking space for electric vehicles. There is currently no free parking nearby, but the nearby paid parking lots are the same. For staff service issues, we will strengthen the training of front desk service skills. We are deeply sorry for your bad experience. Regarding the issue of the 13-square-meter room, we understand that you live in a 13-square-meter room, because the hotel bathroom also takes up part of the space. It may be that the waiter explained the reason and did not explain it clearly to you. About the morning reservation and no room Suggestion, see if there is a problem with the platform that caused the order to fail. As long as the hotel receives an order, there will be a room for you to stay in. Don't worry about this. If there is a problem with the bed sheet or quilt cover, you can directly Just talk to the front desk or the waiter, we will replace it for you as quickly as possible. For the dirty carpet, we will arrange for someone to clean it as soon as possible. Thank you for your criticism and express our sincere apologies to you again! Looking forward to your next visit. I wish you a happy life~
Guest User
Boutique Queen Room
Stayed in Mar 2023
Business travelers
1 review
2.7/5
Posted on Mar 27, 2023
There were ants on the bed when I entered the room. The waiter said that it was caused by my eating. Don’t say that I just ate and didn’t eat when I first moved in. They could move ants from the first floor to the fifth floor. There was a waiter at the front desk with a very bad attitude, right? Elderly customers who understand speak very harshly. If you want a bag, you don’t want to give it. I won’t live here again in the future.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very sorry for the bad experience you have had during your stay! The branch store attaches great importance to your feedback and suggestions, and has dealt with them as soon as possible. The employees on duty were also severely criticized. At the same time, the branch will continue to strengthen the skills training of employees and customer service training to prevent such incidents from happening. Regarding the problem of ants, due to the weather, there will be ants and mosquitoes in the near future. The hotel has contacted the disinfection company for targeted disinfection, and the hotel will also focus on such situations. I hope you will have a different experience next time you stay. Once again, I would like to express my sincere apologies for your valuable comments and criticisms, and thank you for your support to us. All staff look forward to your next visit! I wish you a happy life and good health!
Guest User
Boutique Queen Room
Stayed in Mar 2023
Other
8 review
3.0/5
Posted on Mar 27, 2023
The sound insulation is terrible. When you sleep at night, you always feel like opening your own door when you open the door next door. The aunt who cleans the room at 9 o'clock the next day knocks on the door. Don't you check which room you have returned? The overall experience is not good, no sleep well
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very sorry for the bad experience you have had during your stay! Because the branch is limited by the property structure, the space of each room is not very large, resulting in a slight lack of sound insulation effect, and I am sorry for bringing you a bad check-in experience. In addition, if you have any questions about your check-in experience during your stay, you can call the front desk, and you can adjust the room you are satisfied with accordingly. Regarding the door knocking issue, it is indeed a problem during the handover at the front desk. The hotel has conducted training on this type of issue and has also strictly criticized it. I hope we will do better under your supervision. There are free mineral water and tea bags during the hotel stay, and there is a paid parking lot near the hotel for you to park and rest at ease during the journey. It is also equipped with disposable face towels, packaged bath towels, and packaged toothbrushes. It is 1 km away from the hotel There are also the famous Hainan Nanmen Night Market Snack Street on the left and right, as well as the Bell Tower and Baishamen Park for sightseeing. Looking forward to your next visit. With a die-hard fan like you, I believe that Youpin Life will have more surprises, see you there or be square. But all our staff will continue to work hard to create a clean and comfortable sleeping space for you to make up for our shortcomings. Once again, I would like to express my sincere apologies for your valuable comments and criticisms, and thank you for your support to us. All staff look forward to your next visit! I wish you a happy life and good health!
Anonymous User
Special Superior Double Bed Room
Stayed in Jul 2022
Business travelers
10 review
1.0/5
Posted on Jul 29, 2022
There's something wrong with the staff at the Seven Days Hotel. The room I stayed in didn't have wifi. I called the front desk to ask them to check what was going on. They told me that I didn't extend my stay. When I looked at the online order, they ordered me to check in and they told me that I didn't extend my stay. The ***** bar also has a special double bed room. The false promotion is different from the picture. It has a small broken window and it doesn’t look like there is one. It is called a window. There is only one charging place at the bedside. I can only charge one by one when living with two people. This room is still for sale. 120 If you really want to make money from tourists, why don’t you just retreat and live in someone else’s house? Why don’t you say I didn’t extend my stay? I’ll let you look at the garbage.
Original TextTranslated by Google
Response from Property: Dear family: hello! Thank you very much for choosing 7 Days Premium Hotel. We pay great attention to the feedback of every guest and have the responsibility to make every guest truly enjoy the hospitality of being at home. Regarding the WIFI problem you mentioned, yes, you need to connect to the 7Daysinn network, and the password is displayed on the room card holder. Due to property restrictions and the structure of the building, the windows of the hotel are all of the same size and are all open windows. The reason for the small size is that the original design was to save energy consumption and reduce sound insulation. If you need more space You can consider booking our Sleeping Superior Double Room, which also includes free mineral water, green tea, packaged bath towels and disposable packaged towels. I am very sorry for the bad check-in experience this time! The conscientious work attitude of the guys at the front desk has been written by other guests in the comments. If there are any bad things, please forgive me. Xiao 7 will rectify immediately. There is no best but better! In any case, it is our fault that we failed to give you a satisfactory check-in experience. In the next work, Xiaoyuan will not forget his original intention, still have the confidence to look the most beautiful, and always work hard to take care of everyone who comes to the store Dear guests, I wish you a happy life!
Beimingyouyuz
Boutique Queen Room
Stayed in Mar 2023
Couples
2 review
3.2/5
Posted on Mar 27, 2023
Okay, after all chain hotels
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am the customer service of Xiao 7! Thank you very much for your praise, the service of Xiao 7 is already a topic that everyone talks about! This is our highlight and our commitment to you! Thank you for your recognition of our work and for your imperfect tolerance of our young team! We will take your trust in us, do a good job every day, and provide high-quality services to more friends! There are free mineral water and tea bags during the hotel stay, and there is a paid parking lot near the hotel for you to park and rest at ease during the journey. It is also equipped with disposable face towels, packaged bath towels, and packaged toothbrushes. It is 1 km away from the hotel There are also the famous Hainan Nanmen Night Market Snack Street on the left and right, as well as the Bell Tower and Baishamen Park for sightseeing. Looking forward to your next visit. Thanks for your recommendation! The service is endless, you and your family are welcome to come often! I wish you a happy life!
Guest User
Special Superior Double Bed Room
Stayed in Mar 2023
Couples
1 review
3.0/5
Posted on Mar 27, 2023
A little damp in the house
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very sorry for the bad experience you have had during your stay! Because the branch is limited by the property layout, the space in each room is not very large. I am sorry to bring you a bad check-in experience, because we have three room types to choose from. If you need a larger room type, you can choose ours You enjoy the big and comfortable sleep and enjoy the big bed. At the same time, due to the recent rainy weather, the humidity in the room is relatively high, resulting in some humidity. You can turn on the air conditioner for dehumidification when you check in. In this way, the staying experience will be better, but all our staff will continue to work hard to create a clean and comfortable sleeping space for you to make up for our shortcomings. Once again, I would like to express my sincere apologies for your valuable comments and criticisms, and thank you for your support to us. All staff look forward to your next visit! I wish you a happy life and good health!