GreenTree Inn Express Hotel (Haikou Haixiu Middle Road Bangbaihui City Branch) Guest Reviews
4.6/5
Very Good
124 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(124)
Positive reviews(121)
Reviews with photos/video(11)
Awesome stay(31)
Clean and tidy(29)
Awesome rooms(16)
Friendly front desk staff(12)
Classy environment(9)
Large rooms(3)
Easy to get around(3)
Great location(2)
Negative reviews(3)
Natalia007
Featured Double Room
Stayed in May 2024
Solo travelers
8 review
3.2/5
Posted on May 5, 2024
Hotel in center Haikou downtown, very near there is big mall with import brand cosmetic, first flour of mall can eat in McDonald's, second floor KFC and Starbucks, but others food you can not find.
Hotel breakfast is Chinese style just noodle, eggs and some things else, room was not very clean, has mosquito, ic has work good, king size bad was comfortable. Any hotel stuff very friendly, even give me check in more early than 14:00, thank you for that!
HappyVic
Featured Double Room
Stayed in Apr 2024
Solo travelers
44 review
4.0/5
Very Good
Posted on Apr 14, 2024
Convenient stay
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!
angelyeah
Featured Double Room
Stayed in Apr 2023
Couples
6 review
5.0/5
Outstanding
Posted on May 17, 2023
nice trip and will return………………………………………………………………………..
Guest User
Featured Double Room
Stayed in Dec 2021
Couples
2 review
3.5/5
Posted on Dec 23, 2021
It’s a good hotel
371103
Featured Double Room
Stayed in Nov 2022
Solo travelers
26 review
1.5/5
Posted on Nov 5, 2022
The bathroom table was covered in dust! The corridor smelled really bad, I wanted to vomit after smelling it, I couldn't eat for a long time, and the room was not ventilated and smelled really bad! ! ! !
The soundproofing was not good, I could hear someone masturbating in the middle of the night, and there was running water all night
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Response from Property: Dear, first of all, thank you very much for your support of our GreenTree Inn Express Hotel. We are deeply sorry for not bringing you a comfortable experience. The front desk has upgraded the room for you for free for the special king bed room you booked. When upgrading you, the front desk has already informed you that the room has an aisle window~. The smell in the corridor is due to the recent change of aromatherapy. Everyone's sensitivity to smells is different. The sound of running water is the sound of the toilet tank pumping water. We have reported your problem to the housekeeping department. We will increase our efforts in checking rooms. If you have any problems during your stay in the future, please let us know as soon as possible. There are people at the hotel 24 hours a day to help you solve it. If you have any questions, we will help you change the room in time. I hope I can bring you a five-star experience next time~ The hotel has always adhered to the guest-first service concept to provide various services and solve problems for guests. Here, I wish you good health and success in life and work.