Golden Lotus Herton Seaview Hotel Reviews
Golden Lotus Herton Seaview Hotel
89 Binhai Avenue (Binhai Dadao), Longhua District, Haikou, Hainan, 570105, ChinaView Hotel Details
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Golden Lotus Herton Seaview Hotel Guest Reviews
4.6/5
Very Good
809 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(809)
Positive reviews(763)
Reviews with photos/video(100)
Friendly front desk staff(117)
Great location(103)
Classy environment(50)
Easy to get around(49)
Perfect for business trips(16)
Stayed multiple times(13)
Average sound insulation(13)
Loved the view(12)
Negative reviews(46)
Ricketts
Apartment
Stayed in Mar 2024
Solo travelers
27 review
Outstanding
Posted on Apr 20, 2024
Very good customer service 唐玲玲 helped me very much. Excellent!
Response from Property: Dear guest: Hello! Thank you very much for your support of the hotel and recognition of our partners. Everything we do is to bring a different vacation experience to every guest. We are really touched to see your recognition. We will definitely work harder to create the best level and create more perfect services for you.
Charles
Business Room (2 beds)
Stayed in Jun 2022
Business travelers
69 review
Posted on Jul 28, 2022
My first 2 nights were a nightmare
All the external parts of air con were on the wall behind my room.. it was so noisy that I couldn't sleep at all!
Fortunately I could change my room on the 3rd night and it was better.
Bathroom not really clean.
They offer me dragon fruits but no plate, no cutleries.. so i don't know how I'm supposed to eat them...
Response from Property: 尊敬的顧客您好！此次入住未能給您帶來良好的入住體驗，萬分抱歉！由於消博會期間，酒店滿房，細緻衞生和其它服務未能做好！我們會加強培訓，努力做到最好，改正我們的不足，期待您下次入住！
Ricketts
Apartment
Stayed in Apr 2024
Solo travelers
27 review
Posted on May 18, 2024
Dirty
Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。因酒店一樓大堂的餐廳正在改造裝修，所以在維修裝修過程中會產生少量的灰塵和油漆味。對此我們感到非常抱歉。我們也在積極處理相應問題。也與施工方積極協商應對措施。再次向您致歉。若您下次至此，希望能再次預訂本酒店，給我們一個將功補過的機會。期待再次光臨！
Guest User
Apartment
Stayed in Oct 2024
Travel with friends
1 review
Outstanding
Posted on Nov 27, 2024
The hotel is clean, quiet, and well-equipped, especially the bed is very comfortable to sleep on. The location is also good, just near the Mixc and opposite the Wanlv Park, with convenient transportation. The front desk lady Fu Jie is warm and thoughtful, making us feel at home. We stayed here for 4 days before and came again today. We strongly recommend friends who come to Haikou for tourism or business to stay here.
Original TextTranslated by Google
Response from Property: Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Golden Lotus Hetai Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Looking forward to your visit again
Anonymous User
Apartment
Stayed in Aug 2024
Solo travelers
14 review
Outstanding
Posted on Oct 8, 2024
The bed is comfortable, quiet, the service is very good, the facilities are complete, the location is good and the price is very affordable. I will stay here again in the future. I would like to praise the front desk Xiaolin for his excellent service attitude👍
Original TextTranslated by Google
Response from Property: Thank you for your full score review. Your support and encouragement are the greatest motivation for us to move forward. Golden Lotus Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. We look forward to seeing you again.
Guest User
Apartment
Stayed in Jul 2024
Other
2 review
Amazing
Posted on Aug 31, 2024
We stayed here because of water outage at home, but we were very pleasantly surprised. It is rare to find such an economical and cost-effective hotel in Haikou city. The hotel decoration is very Southeast Asian and the hygiene is very good. The bathroom is a little small, but it does not affect it. The room is clean and tidy, elegant and very comfortable. Xiao Fu at the front desk is super nice. He upgraded our room for free and his service attitude is also great. Thank you. Although the breakfast has fewer varieties, it tastes very good. Overall, the satisfaction is very high. The only drawback is that the swimming pool is too small, haha! !
Original TextTranslated by Google
Response from Property: Thank you for your comments. Your support and encouragement are the greatest motivation for us to move forward. Golden Lotus Hotel strives to create a warm and comfortable living environment for guests and meet the requirements of different guests with the highest cost-effectiveness. We look forward to seeing you again!
A��C
Apartment
Stayed in Jul 2024
Other
60 review
Very Good
Posted on Aug 22, 2024
It's OK to stay in the hotel to escape the heat in the midsummer. Yixin City is also very close. You can take a walk or run to have a Hong Kong-style morning tea in the morning.
The parking lot is too sunny. I hope the trees can be cut down earlier next year so as not to affect the coolness under the trees in summer.
Original TextTranslated by Google
Response from Property: Dear guest, we are honored by your comments, which also point out the direction for us to move forward. We will improve our services based on your suggestions and provide you with a more comfortable accommodation experience.
Guest User
Apartment
Stayed in Jul 2024
Travel with friends
2 review
Outstanding
Posted on Aug 25, 2024
The hotel has a beautiful environment and great service. I was very happy on the first day I arrived in Hainan, and I was full of yearning for the next period of time in Hainan.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different travel experience to every guest. We are really moved to see your recognition. We will continue to work hard and be ready for you to come back at any time.
Yuankanmusefengjing
Business Room (2 beds)
Stayed in Jun 2024
Family
52 review
Outstanding
Posted on Jul 25, 2024
The room decoration is amazing, with an unexpected quaint feature. The sanitation quality is very good, there is no odor, and the front desk customer service is also very polite. The receptionist is a customer service named Xiaolin, who is enthusiastic and thoughtful. Please also choose this place when traveling.
Original TextTranslated by Google
6/7
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to each guest. Seeing your recognition, we are really happy. Very touched, we will continue to work hard and be ready for you to come back at any time.
Guest User
Apartment
Stayed in Jun 2024
Solo travelers
4 review
Posted on Jul 19, 2024
The room has very poor soundproofing. I set the alarm at 7am, but was woken up before 6am. I could hear the conversation of the guests next door clearly, and it was even noisier when they turned on the faucet in the bathroom.
There were no slippers in the room. They said that there were not enough slippers because there was a group staying there. They sent them after they found some.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! After seeing your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the continuous improvement of the hotel. We look forward to your visit again and will definitely give you a better and more satisfactory stay experience. It will make you feel our sincerity and let you see the small details of the hotel. Partners are constantly working hard to make progress. The hotel's friends will always greet every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope you can stay again to feel our progress.
zizispa
Apartment
Stayed in Jun 2024
Business travelers
12 review
Outstanding
Posted on Jul 3, 2024
The location is very good and convenient. It is opposite Wanlv Park and you can see the sea. The room is also very clean. I like it and will stay here again next time I go on a business trip.
Original TextTranslated by Google
6/7
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和對我們小夥伴的認可，我們所做的一切都是為了能給每一位賓客帶來不一樣的度假體驗。看到您的認可，我們真的是非常的感動，我們一定會更加努力,打造最好的水準，為您創造更加完美的服務。
Guest User
Business Double Room
Stayed in Nov 2024
Business travelers
2 review
Outstanding
Posted on Dec 27, 2024
The location is very good, the first choice when going to Haikou, it is very convenient to go out for work, and I often book for my colleagues.
Facilities: Complete
Sanitation: Relatively good
Environment: Very suitable for business travel
Service: The front desk service is very good, overall very satisfied
Original TextTranslated by Google
Response from Property: 尊敬的客人： 您好！看到您的好評，我們倍感榮幸。衷心感謝您對我們酒店的青睞。 我們始終以客人的需求為導向，不斷努力提升自己。您的肯定讓我們更加堅定了為客人創造美好體驗的決心。 歡迎您下次再來，我們將以更加飽滿的熱情迎接您。祝您一切如意
Guest User
Business Double Room
Stayed in Nov 2024
Solo travelers
11 review
Outstanding
Posted on Dec 9, 2024
The front desk is polite, the service attitude is good, the room is clean, and the environment is quiet.
Original TextTranslated by Google
Response from Property: Thank you for your perfect review. Your support and encouragement are our greatest motivation to move forward. Golden Lotus Hetai Hotel strives to continuously create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Looking forward to your visit again
DamonKe
Apartment
Stayed in Apr 2024
Business travelers
28 review
Amazing
Posted on May 18, 2024
Very close to Wanlvyuan Binhai Avenue, convenient for running and fitness, the clerk is friendly, the breakfast is good, Mudan also helped to upgrade the room for free, thank you, there are CDF coupons for free
Original TextTranslated by Google
Response from Property: Dear guest, Happy New Year. Thank you very much for your support and recognition. It is a pity that I did not see your five-point praise. There must be some defects in our service. I hope you can put forward relevant opinions. We will redouble our efforts to create a warmer and more comfortable service! Welcome to come often~
Guest User
Apartment
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on May 12, 2024
The room is very nice, the hotel decoration is nice, the lobby decoration style is also very good, I will choose this hotel next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your good comments and beautiful photos. Your happiness is our joy. We will continue to provide good service as always and provide high-quality service quality to every guest who comes. At the same time, thank you for your trust, affirmation and support. We eagerly look forward to and welcome you to stay at Golden Lotus Hertai Seaview Hotel again!