Venus International Hotel (Haikou International Convention and Exhibition Center) Guest Reviews
4.5/5
Great
708 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(708)
Positive reviews(665)
Reviews with photos/video(76)
Classy environment(63)
Friendly front desk staff(44)
Large rooms(42)
Delicious breakfast(36)
Convenient for shopping(17)
Perfect for business trips(13)
Comfortable bed(8)
Near shopping area(8)
Negative reviews(43)
Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 21, 2023
front desk give a very good services..room are very great .highly recommened .
Dillon
Superior Double Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 8, 2023
Spacious and clean room.
Convenient location to the mall and Convention Center for business travellers.
Guest User
Superior Double Room
Stayed in Nov 2023
Other
8 review
1.0/5
Posted on Nov 26, 2023
The room facilities are very poor, the electric curtains are broken, the towels and bath towels have a strong smell, and the hygiene is also very bad. The breakfast plates are always empty, and the table is not cleared in time. The check-in experience is very poor.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Anonymous User
Superior Double Room
Stayed in Nov 2023
Couples
27 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The location of the hotel is very good, and it is very convenient to travel. It is very close to the new seaport. The lobby service is attentive and warm, the room is spacious, tidy and hygienic, the hardware facilities are good, the bedding is comfortable, the breakfast is rich, and parking is very convenient.
Original TextTranslated by Google
6/8
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and be ready for you to come back at any time.
Zhuanshenhuakai
Romantic Double Room
Stayed in Jul 2023
Family
4 review
5.0/5
Outstanding
Posted on Jul 29, 2023
This hotel is great! It is the best among the Vienna International Hotels I have ever stayed in. I booked two room types for this stay. One is a romantic double bed room, as shown in the picture below. It is clean, spacious, beautiful and upscale. The functional partitioning of the room is very user-friendly, including the toilet and shower room. Independent of each other, the other is a parent-child suite. Each suite is like a 60-square-meter apartment with one bedroom, one living room and two bathrooms, as well as a small kitchen and dining area. The facilities and equipment are new and the decoration is beautiful and elegant. As shown in Picture 23 below, there is also a gym and swimming pool with clean water. There are also safety guards throughout the entire journey, as shown in Picture 456 below. The front desk service is also very enthusiastic and patient. Highly recommended, a great value experience!
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Response from Property: Wow! We were suddenly moved by your review! Such thoughtful reviews describe everything about Vienna International Hotel Haikou International Convention and Exhibition Center! It seems that I am about to become a loyal fan. Thank you for your review and I look forward to your next stay!
Guest User
Standard Queen Room
Stayed in Jun 2023
Other
1 review
5.0/5
Outstanding
Posted on Jul 1, 2023
The room is clean and tidy, and the front desk job number 035 has a good service attitude
Original TextTranslated by Google
Response from Property: Dear guest: Hello! I am your online personal butler "Xiaowei". Thank you for taking your precious time to comment on Vienna International Hotel. Thank you for your appreciation of our service, and your approval. The ladies and brothers are very motivated! The large shopping malls around the hotel, the seaside, the Wuyuanhe Gymnasium, and the Wuyuanhe Wetland Park can enjoy a swim. Thank you very much for your good comments on our hotel, we will make persistent efforts to live up to your good comments. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Xiaolaotou😂😂😂
Superior Double Room
Stayed in Mar 2022
Business travelers
13 review
5.0/5
Outstanding
Posted on Apr 3, 2022
The sanitation is very good, the scenery is picturesque, and the service is satisfactory! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
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Response from Property: Thank you for your stay and wish you a happy life
Guest User
Superior Double Room
Stayed in Mar 2022
Couples
23 review
5.0/5
Outstanding
Posted on May 21, 2022
Very good, the bed is very comfortable, the overall room is also very large, the bathroom is separated from wet and dry, which is very good and large. Gives a very comfortable feeling.
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Response from Property: Dear Guest: Hello! Thank you for your trust in Vienna Hotel Haikou Convention and Exhibition Center! Thank you for your generous praise and strong recommendation! I really love Vienna Hotel Haikou Convention and Exhibition Center, it is hard to leave, it will be your most beautiful and warm home in Haikou
Guest User
Family Suite
Stayed in Jul 2021
Family
17 review
4.7/5
Amazing
Posted on Aug 2, 2021
The hotel is very good. There are a lot of food and supermarkets in the surrounding shopping malls. It is very convenient. The hotel is very close to Xinhai Port. It takes more than 10 minutes to drive there. The suite has two beds and two bathrooms. It is suitable for bringing children to live together.