Guest User
January 28, 2024
The service attitude is not good and unprofessional. I was clearly informed that I wanted a corner room, but I still arranged a room that was accessible as soon as I stepped out of the elevator. The door was broken and they even used transparent tape to stick it up. I don’t know what it meant. I had to swipe my card two or three times. It is very difficult to open the door and it is very difficult to open the door. There is no ventilation in the bathroom and the bathroom door does not close tightly. It is equivalent to taking a shower with the door open. The hair dryer is not easy to use. When a girl blows her hair, she has to wait for the hair dryer to cool down and needs to blow it three or four times before drying it. The street downstairs was under construction and was very noisy. It was difficult to close the window. It was very stuffy with the window closed. I booked a room for two days and was not notified in advance of entering the room for cleaning. The front desk replied that this is the case for all hotels that require cleaning unless the room is opened. Don't bother me. I was not informed about this service in advance at all. If you know everything, why didn't you tell me clearly when you checked in, and why didn't you tell me when you didn't have a room? Can't you tell me if you want to clean? I originally came to see the concert and asked about the bus line at the front desk. The answer was that I didn't know that they all took a taxi. The concert was so jammed and you locals didn't know it. How could I, a foreigner, understand?
Original TextTranslation provided by Google