Atour Hotel Haikou International Duty-Free Mall New Port Dock

This time I was completely attracted by this hotel! When checking in at the front desk, the front desk ladies Yu Zi and Xiao Miao, as well as the brother Fei Nan, instantly cured the fatigue of the journey with their warm smiles and professional services. They patiently answered questions, reminded me of precautions, and were meticulous and thoughtful throughout the whole process. Entering the room was full of surprises - after closing the door, the noise from the outside world disappeared instantly, and it was so quiet that it seemed like being in a paradise; the efficiency of room delivery was super high, whether it was urgently needed supplies or snacks, they were delivered to the door within a few minutes after placing an order. The air in the room is fresh and pleasant, and the elegant fragrance is matched with clean and tidy bedding and furniture. Every corner exudes a reassuring sense of comfort. From service to details, it is impeccable, and it is definitely a treasure trove for travel!

The hotel is very close to the duty-free shop and convenient for dining. The room is super large and the bathroom shower is also large. The facilities are relatively new and the breakfast is rich. The front desk staff is enthusiastic.

The hotel has complete hardware facilities, no odor in the room, good fragrance in the lobby, good sound insulation and quietness. The hotel also has free late-night porridge at night. When checking out, they will actively ask if you need an invoice. The front desk service is warm and thoughtful

The overall feeling is very good, the service is very good, the hotel is also very new, and I was upgraded to a new room, and breakfast was provided, and there was also porridge for supper. The beauties also prepared hot water for us to make instant noodles. The basement is also quite large, which is very convenient. The only drawback is that there is construction outside and the view is a bit poor, but it is understandable. The room and service are very good. I will stay here again next time I go to the duty-free shop

The location is good, about 10 minutes walk from the duty-free city, and about 10 minutes drive from the new seaport. The surrounding area is relatively empty and quiet during non-holidays, and there are plenty of parking spaces. The room type was upgraded, and duty-free discount coupons and coffee were given as gifts. The room size is good, the bedding is comfortable, Xiao Miao and Zheng Qun provided good service and patiently answered questions; when checking out, the other two ladies also provided water for drinking on the way, which was quite considerate.

There was a piece of trash in the middle of the room as soon as I entered it. I forgot to take a photo. I don't know if it was a tissue or a disposable towel. The waiter said it was accidentally left there when checking the room. The quilts on both beds were dirty. The waiter came to change the quilt covers, but they were either dirty or broken.