Yilong Yiyun Hotel (Haikou East High-speed Railway Station Fruit Market Branch)

The worst thing is that the floor drain was blocked and the water could not flow out. It made a whooshing noise all night long. I almost slipped when I went to wash my feet. I was speechless. The sound insulation was also very poor. I could hear everything being said outside clearly. There was also a small card which was a bit unsafe. The floor was also black, and there were cement marks on the ground. It took me a long time to plug in the socket on the bedside table when I checked in. I don't know how I pressed it but it's so funny.

Every time I come to Haikou with my girlfriend, I book this hotel. The room is not only spacious, but the bed is also soft and comfortable to sleep on. The room also has smart Xiaodu, which is very convenient. The equipment and facilities are all new, the hygiene is also very clean, and the service attitude is very good and enthusiastic! It is a recommended good hotel!

The parking lot is spacious and convenient, and it is close to a supermarket and a hot pot restaurant, so you can go shopping and dine at the same time, providing great convenience for travel. The hotel has thoughtful service, comfortable environment, complete facilities and excellent stay experience, winning numerous praises. Whether you are traveling for business or leisure, this is an ideal choice.

When I went to bed at night, I always felt someone knocking on the door. When I woke up half-heartedly, I saw a lot of small cards. It was a bit scary that I threw away so many small cards that I couldn't collect them all. The floor was wet, there was water on the bathroom floor, the quilt was a little wet, the room was damp, the room was not soundproofed, and I could hear the door closing and talking next to me very clearly. I have a light sleep and woke up several times in the middle of the night.

I can say that I had a good experience staying in this hotel at first. It's not easy for everyone to work, and the service was very good. But problems started to occur later. This time I started living here on August 7th. At that time, I complained about the wall leaking, but didn't say the air conditioner was not cooling. I complained about the air conditioner not cooling on the night of the 9th. The child in the room said it was hotter than the day before. Now the person who replied to me said that I checked in on the 7th for the discount. Which day was not booked online? Did I ask you to change the price for me? Speaking of poor service attitude, you told me that your hotel is not a philanthropist, and this is the manager's response without understanding the problem? From the time I checked in on the 7th until the evening of the 9th, I never said that the air conditioning was not cool. I refused to change rooms when they offered to do so. I was deliberately making trouble. I would like to ask, do you understand the situation? As a store manager, is this how you answer questions? Solve problems as they arise.

I have a very good impression of this hotel 👍Convenient transportation and good service attitude 👌Complete facilities and excellent location 🫰 Recommended