Anonymous User
December 28, 2024
It was already very late when I checked in. After driving for several hours, I just wanted to check in quickly and have a good rest. I have to say that this time it was because there was no room in the Hanting Hotel. Otherwise, I would have stayed in the Hanting Hotel. Thinking back to when I came here in June I stayed here once, and it was a world of difference between then and now. It was only a few months apart. I checked in in the afternoon and the service and room hygiene were generally very good. I don’t know if this time it was because I checked in early in the morning and there was really no room. A room was arranged for me. I didn’t even take a picture of the projection TV screen. It was full of stains and even had fingerprints on it. It felt like they had just finished a fight and were hurriedly cleaned before being assigned to the next guest. The bed sheets There were even hairs on it, and the specks of stains made it hard for me to stay there. I wanted to call and ask if I could change to another room, but the girl on the night shift told us that there was a room next door that she could show us, and we waited for a few minutes. I was asked if I could go down and get the card. They said that the person who showed us the room had gone to fix the lights. I understood that it didn't matter, so I went down. The new room had obviously just been cleaned. The toilet was very smelly and there were water stains on the floor. ,even! After putting on the slippers, I found that they were full of water! I felt sick immediately, but it was 2:30 in the evening and I was really tired and didn’t want to bother anymore, so I just settled in. At least the bed was clean. But the front desk called me and told me to add 10 yuan for the upgrade fee. Although it was 10 yuan. Very few but! ! Wasn't it because your hygiene was not good that I changed it? You can tell me in advance that you can change but the room type is different and you need to pay extra, from beginning to end! No apology! ! ! ! After checking into a new room, call me directly to ask for additional money! ! ! Let me ask you, if you were staying in a hotel on your own, would you want others to treat you this way? Last time I came back because I had a good stay and the service was very good. This time I came back and it was really bad. I will not come back again.
Facilities: The toilet is smart but hygienic.
Hygiene: average
Service: Very poor
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