Lavande Hotel (Haikou East High-speed Railway Station)

Lavande Hotel (Haikou East High-speed Railway Station) Reviews

Lavande Hotel (Haikou East High-speed Railway Station)

BUILDING 136, LONGKUNNAN ROAD, Qiongshan District, Haikou, Hainan, ChinaView Hotel Details
Lavande Hotel (Haikou East High-speed Railway Station)
Lavande Hotel (Haikou East High-speed Railway Station)Lavande Hotel (Haikou East High-speed Railway Station)Lavande Hotel (Haikou East High-speed Railway Station)
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Lavande Hotel (Haikou East High-speed Railway Station) Guest Reviews

4.7/5
Outstanding
1570 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1570)
Positive reviews(1528)
Reviews with photos/video(302)
Friendly front desk staff(142)
Delicious breakfast(124)
Awesome amenities(116)
Easy to get around(99)
Close to train station(21)
Has rooms for families(13)
Negative reviews(42)
Koolwee
Deluxe 2-bed Room
Stayed in Nov 2023
Couples
18 review
3.0/5
Posted on Nov 15, 2023
I called the reception for a wake-up call the night before but did not receive any! Fortunately, I could wake up on time and did not miss my flight. In addition, I had to pay a deposit of RMB100 (refundable) for the use of an umbrella. Wonder why my room number couldn't be recorded instead. On a positive note, the breakfast layout was delightful and there were salted eggs to go with the porridge.
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Lavande Hotel (Haikou High-speed Railway East Station Branch). We are sorry to cause you any inconvenience. We will also investigate the work errors of the staff on duty. We are also sorry to learn that you did not have a perfect stay experience. We sincerely apologize to you and the hotel takes your feedback very seriously.
MaggieColin
Elegant Queen Room
Stayed in May 2024
Couples
14 review
4.5/5
Great
Posted on May 11, 2024
We often stay here when we need to do a hospital visit. It’s clean, bed is nice, pillows are good and the shower is amazing. However, not having a mini fridge does bother me a little.
Response from Property: Distinguished Guest: Hello! Thank you for taking time out of your busy schedule to write such detailed and thoughtful comments for us. At present, there is no refrigerator in the hotel room. The front desk is equipped with a small refrigerator. If you have any need, you can contact the front desk, we will continue to provide warm, thoughtful and meticulous service in the off-season and the peak season. Sincerely looking forward to your 5 points of praise oh ~ ~ ~ ~
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Couples
9 review
4.5/5
Great
Posted on Jan 9, 2024
Good service. Nice and clean accomodations. Highly recommendable hotel.
gu
Deluxe 2-bed Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 17, 2024
very good environment, lovely staff and service
Response from Property: Distinguished Guests: Hello! Thank you for taking time out of your busy schedule for us to write such detailed comments, regardless of the low season we will continue to provide warm, thoughtful, meticulous service. Have a nice life!
Guest User
Standard 2-bed Room
Stayed in Jul 2023
Friends
7 review
5.0/5
Outstanding
Posted on Jul 15, 2023
We stayed there for a night before catching the early train to Sanya. The room is clean and comfortable, there’s nothing we can complain about. The front desk staff was also very helpful and attentive during the whole check-in process.
Guest User
Guestroom (Double bed)
Stayed in Aug 2023
Family
3 review
3.7/5
Posted on Aug 30, 2023
Room and amenities are good. But may not convenient to look for food around/ nearby
Saranchana Atipanya
Business 2-bed Room
Stayed in Apr 2023
Business travelers
12 review
5.0/5
Outstanding
Posted on May 20, 2023
Very helpfull and kind staff. Good service. Nice and clean accomodations. Highly recommendable hotel. ... Extremely clean room
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to strive to live up to your positive feedback. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in May 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Jul 6, 2023
76“l666
Guest User
Business Queen Room
Stayed in Jun 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jun 14, 2024
The room is very nice and clean. It is also in the downtown area. It is a smart room. I will book it again next time I come to Haikou. It must be praised!
Original TextTranslated by Google
Response from Property: Thanks to Guanren for his constant recognition and support. Xiaoli is really happy to serve Guanren again. She met the little master at the best time. It was because of the little master that Xiaoli had the best time. Thank you for your support and your suggestions, which are of great help in improving the direction of the hotel! I wish you a happy life~~~
ivantang3911
Standard 2-bed Room
Stayed in May 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jun 2, 2024
Xiao Li at the front desk was proactive and enthusiastic, and also helped us upgrade our room type. The hotel is relatively convenient from Haikou East Station. Lavande Hotel has always been my first choice for travel. It is clean, has good service and is tidy. I will stay there next time.
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Response from Property: Give life a smile, and face life with a smile. Just like an eagle confidently fights the sky, and like a river happily merges into the sea, our life will be beautiful because of a smile, and life will be successful because of a smile. Welcome to visit us next time!
Guest User
Elegant Queen Room
Stayed in May 2024
Solo travelers
34 review
4.0/5
Very Good
Posted on May 29, 2024
Overall it's OK, the location is not bad There is a parking lot, the location is a bit tight There is music in the shower, the first time I encountered it, very interesting The breakfast variety is quite rich There is a simple gym, but there is no air conditioning, it is very stuffy There is a laundry room, the machines are all Panasonic, which is great As for the room... there is a more obvious musty smell, which is a bit sad
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6/7
Response from Property: Dear guests: Hello! Thank you for taking the time out of your busy schedule to write such a detailed and thoughtful comment for us. I will answer your questions one by one. 1. There are a total of 50 parking spaces on the ground and underground in the hotel parking lot. If you are looking for If you can't find a parking space, you can call the front desk and we will give you guidance; 2. The background music in the shower is a feature of Lavande. As long as you turn on the shower, the music will automatically sound; 3. There is a gym The air conditioner is on the wall next to the treadmill. Considering that it is inconvenient for some guests to turn on the air conditioner when exercising, they need to turn it on by themselves. 4. Since Haikou has been experiencing rainy weather recently, it will There is some peculiar smell. Every morning, our guest room staff will open the doors and windows as soon as possible for ventilation. Regardless of the off-season or peak season, we will continue to provide warm, thoughtful and meticulous services. Looking forward to your 5-point praise ~~~
ZhuaiLGguliang
Business Queen Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on May 10, 2024
The room is well soundproofed, quiet and comfortable. There is also a small robot that delivers things, which is very convenient. Recommended
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Response from Property: Dear guest: Hello: I am very happy that so many people have left a deep impression on you. I also hope that this beautiful city and the enthusiastic people of Lavande Hotel can leave you with a good memory. I look forward to your next visit and wish you all the best.
Ashley-Qs
Elegant Queen Room
Stayed in Apr 2024
Couples
24 review
5.0/5
Outstanding
Posted on May 3, 2024
Facilities: Very good, all facilities are new Sanitation: Very clean, someone cleans every day Environment: Very clean and fresh Service: The lady is very nice
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Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Lavande Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile^_
Anonymous User
Deluxe Queen Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 18, 2024
The room is very clean and tidy, the supplies are new, and it is quite spacious; the waiters are very warm and polite, and they clean it carefully every day; the location of the hotel is very good, very close to Wuyue Plaza and Riyue Plaza, which is convenient for shopping, eating, and drinking. Watching movies; the hotel has self-service washing and drying machines, which is very convenient for me when I stay for several days; the hotel also has a gym, which is very convenient for those who have exercise habits. I go to the nearby Hongcheng Lake Park for morning exercise , it’s so comfortable to feel the sea breeze! Next time I come back to Haikou, I will continue to stay here.
Original TextTranslated by Google
6/16
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Lavande Hotel (Haikou High-speed Railway East Station Branch) so that we can share your review. The hotel is a chain hotel under the mid-to-high-end brand Jinjiang. The hotel has a variety of room types, a breakfast buffet, and a business book bar in the lobby. , suitable for office reading, self-service free flower tea, we have been working hard to create a clean, friendly and comfortable atmosphere for our guests, so that all guests can enjoy our considerate services in physical and mental pleasure. Transportation: 700 meters away from the East Line High Speed ​​Rail Station, diagonally opposite the Normal University. The parking lot is very convenient at the door. Thank you for your affirmation and recognition of your hotel. We sincerely look forward to your next visit and wish you a happy life.
Guest User
Elegant Queen Room
Stayed in Mar 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 22, 2024
The front desk service is very enthusiastic, the breakfast is rich, the sanitation is very very clean, the mattress is very comfortable, I will come again next time
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at Lavande Hotel (Haikou High-speed Railway East Station Branch) so that we can share your review. The hotel is a chain hotel under the mid-to-high-end brand Jinjiang. The hotel has a variety of room types, a breakfast buffet, and a business book bar in the lobby. , suitable for office reading, self-service free flower tea, we have been working hard to create a clean, friendly and comfortable atmosphere for our guests, so that all guests can enjoy our considerate services in physical and mental pleasure. Transportation: 700 meters away from the East Line High Speed ​​Rail Station, diagonally opposite the Normal University. The parking lot is very convenient at the door. Thank you for your affirmation and recognition of your hotel. We sincerely look forward to your next visit and wish you a happy life.