Lavande Hotel（Haifeng Century Square） Reviews
Lavande Hotel（Haifeng Century Square）
Southwest of Jinbi Garden, Second Ring West Road, Haifeng, Guangdong, ChinaView Hotel Details
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Lavande Hotel（Haifeng Century Square） Guest Reviews
4.7/5
Outstanding
1443 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1443)
Positive reviews(1422)
Reviews with photos/video(215)
Delicious breakfast(109)
Friendly front desk staff(106)
Classy environment(79)
Offers pick-up/drop-offs(71)
Perfect for business trips(35)
Stayed multiple times(10)
Tasty restaurant(9)
Delicious buffet(5)
Negative reviews(21)
Calvin Davis Lau
Family Room
Stayed in Jun 2023
Family
1 review
Outstanding
Posted on Jul 16, 2023
The hotel is tidy and comfortable.
There are free ice lollies provided in the lobby.
Response from Property: Dear customer, hello! Thank you very much for your support of our hotel. We always believe that a good reputation is recommended by the most sincere satisfaction of guests, and we are also honored to provide you with the highest quality service. We warmly welcome you to choose our hotel again whether for business or travel! Sincerely looking forward to your next visit!
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Business travelers
1 review
Amazing
Posted on Oct 29, 2023
Breakfast buffet is good and the food provided is healthy; the service is very good and they will always provide Chinese tea to you while you are waiting in the lobby; the only suggestion I want to make is that there is no enough hooks for hanging clothes or towels inside the bathroom.
Response from Property: Dear guest, hello! Thank you for choosing the Lifeng Hotel · Shanwei Haifeng Century Plaza store and sharing your stay experience. We will report your suggestions to the relevant departments and hope to receive your five-star praise during your next stay. We hope you can continue to support us. Xiaoli looks forward to meeting you again!
S@2022
Pure natural big bed room
Stayed in Feb 2023
Family
199 review
Posted on Mar 27, 2023
The hotel is quite new but the C/P value is not that high for real. What a ridiculous is the breakfast is not enough for the guests. How come they wouldn’t prepare food as they already knew how many guests in advance.
Response from Property: Dear guest, I'm the general manager of the hotel and saw your review feedback about the lack of food for breakfast. We take it very seriously, and after checking the situation, it is caused by the chef on our side who did not replenish in time, and we are very sorry for the unpleasant stay for you. Once again, I apologize for the portion size and timely delivery. We have already carried out re-training and rectification and look forward to a better experience next time you stay with us.
Jenapp
Standard Single Room
Stayed in Nov 2023
Solo travelers
5 review
Outstanding
Posted on Jan 2, 2024
The breakfast closed too early
Response from Property: Thank you very much for choosing the Li Feng Hotel. Thank you for your perfect review. Our buffet breakfast is served from 7:30 to 10:00 in the morning. Xiaofeng provides the most thoughtful and meticulous service to every customer, bringing them a great value experience. Welcome back again, Xiaofeng looks forward to meeting you again!
Jin FUIE
Pure natural double bed room
Stayed in Mar 2024
Couples
5 review
Very Good
Posted on Apr 7, 2024
Good Service
Response from Property: 尊敬的客人您好！很遺憾沒有得到您的五星好評，感謝您的支持，希望您下次入住可以得到您的五星好評哦！
fung Mei
Superior Queen Room
Stayed in Feb 2023
Family
4 review
Great
Posted on Mar 29, 2023
Very Good
Response from Property: （慕思床墊☞空氣凈化器☞自助洗衣房）感謝您的好評，或許是小楓做的還不夠好，下次一定會努力得到客人的五分好評！衹要您住的舒心，住的放心，對小楓來説就是最大的滿足哦！小楓不忘初心，會努力做的越來越好！喜歡就常來看看小楓哦！
Kelvinmabaoneng
Deluxe Queen Room
Stayed in Mar 2023
Business travelers
3 review
Outstanding
Posted on Jul 6, 2023
ddddd
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Ruwu
Deluxe Queen Room
Stayed in Feb 2025
Business travelers
6 review
Outstanding
Posted on Mar 6, 2025
The front desk staff is friendly and will contact us if there are any items left in the room. [Strong]
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Business travelers
2 review
Outstanding
Posted on Feb 22, 2025
The front desk lady provided good service, the room was clean and the surrounding area was convenient for shopping. 
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Renrenpingdeng222
Pure natural big bed room
Stayed in Jan 2025
Business travelers
7 review
Outstanding
Posted on Feb 23, 2025
The hotel front desk is professional and the service is very good, especially Xiao Cheny
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Langzi888
Deluxe Queen Room
Stayed in Feb 2025
Business travelers
2 review
Outstanding
Posted on Mar 3, 2025
The environment is very good. The room is clean and sanitary. It is recommended
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
katkat6868
Standard Single Room
Stayed in Apr 2024
Solo travelers
6 review
Posted on May 14, 2024
I made a temporary reservation for my family. He said it was nothing special, but the breakfast was not delicious. It would be better not to add additional services. The room price is cheaper, so I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Reply from the hotel general manager: Thank you very much for choosing to stay at Lavande Hotel Shanwei Haifeng Century Plaza Branch and sharing your stay experience. Our hotel is equipped with mousse mattresses, five-star bedding, customized bath products, and 32+ breakfast products. , you can come and experience it next time. Maybe Xiaoli didn't do a good enough job and didn't get your five-star praise. We will definitely do our best to give you a satisfactory stay experience next time!
CHI KIT
Deluxe Queen Room
Stayed in Apr 2024
Solo travelers
110 review
Outstanding
Posted on May 8, 2024
The hotel has a luxury car to pick up guests from the high-speed train station back to the hotel. It is very considerate and worthy of praise. The hotel rooms are in good hygiene and the hotel staff are very good, especially Ms. F. There is also breakfast and there are many choices. 👍👍🤗
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Lavande Hotel Shanwei Haifeng Century Plaza Branch and sharing your stay experience. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services and sincerely welcome next time!
Chengyi|zhuangshimeihaokongjian
Deluxe Queen Room
Stayed in Apr 2024
Couples
90 review
Outstanding
Posted on May 5, 2024
Facilities: Very complete👍There is a parking lot at the door for convenient parking👍.
Hygiene: Very clean and tidy👍.
Environment: The hotel environment is very good👍The smell is very good👍
Service: The service staff is warm and thoughtful. I have a bad waist and asked for an extra chair. The service staff personally delivered it to the door. Thank you🙏
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Lavande Hotel Shanwei Haifeng Century Plaza Branch and sharing your stay experience. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services and sincerely welcome next time!
Guest User
Standard Single Room
Stayed in Mar 2024
Business travelers
3 review
Outstanding
Posted on Apr 29, 2024
When I booked the room, I saw that there was a pick-up service, so I booked a special car to pick me up two hours in advance. I didn't expect that someone could come to pick me up. I booked this room for just over 200 yuan (it usually costs more than 70 yuan to take a taxi to Haifeng). It was really a good deal, and the car was very luxurious. When I checked in at the hotel, the front desk staff also upgraded my room for free. The room was spotlessly clean and very comfortable. The hotel also has free laundry service, and they will hang my washed clothes on the door handle of the room for me. It is a very considerate service.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing Lavande Hotel Shanwei Haifeng Century Plaza Branch and sharing your stay experience. Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard to provide you and all guests with better services and sincerely welcome next time!