Hotels near La Hayeden Haag Station, Hague

Before reading all bad reviews about this hotel, but we haven't booked any attractive & room. The hotel was very spacious, very clean and modern. The only point was that there was no TV (for music) & no chair. However, you could sit well in the broad window bank. A luxury breakfast was available at the restaurant below for €12. All with a very positive experience!

It took me a while to write this review since I was afraid of my personal safety. Nevertheless, I have finally decided to share this information with other travelers. This incident happened during a weekday night when I decided to do a walk-in at the Ibis hotel in Den Haag after a long trip. I was already aware of some bad reviews from other travelers indicating ”naughty” staff. Nonetheless, I decided to give it a go. I entered the hotel and mentioned the hotel clerk that I wanted to book a room. His attitude was rough indicating me that he did not have any rooms left. For my bad luck, my phone was out of battery so I decided to seat in one of the tables in the lobby to quickly charge it to look for a hotel somewhere else. While I was charging my phone, the clerk approached me and shouted at me that I had to leave the hotel. I explained him that I wanted to charge my phone to look for other hotels in the area and I wouldn't take much time. He continued shouting at me that I had to leave, when suddenly he grabbed my bag and literally threw it to the street. At this moment I was petrified since I never imagined something like this was happening. Then, he pushed me violently out of the hotel. Luckily I managed to take a picture of this guy. The guy has a tattoo on his right arm and rather than a hotel clerk, he thinks he is a MMA fighter or part of gang. I really don't know how the manager of this hotel can have person like this with such level of anger dealing with customers. My review by no means intend to advice other travelers to visit or not this hotel. I believe the facilities of this hotel are quite nice but what I can say is that I'm not entering this place again until they take strong actions towards improving the quality of their staff. I hope this guy doesn't get fired because of this review but if the hotel really wants to keep him, the hotel should consider send him to an anger management course. I don't know if this guy is always like this or just had a bad night and he took it on me. Nonetheless, I think no one should suffered what this guy did to me under any circumstance.

I was staying 5 nights. I had originally booked for 3 but wrote to reception back in November I wanted to extend the stay to 5 nights. I did ask should I just make a new reservation and they said no, it was recorded. This was confirmed as was the new price. When I arrived at reception, they had no record of my 5 night stay and I had to find the email to confirm both the extension and the remaining nights to pay. The person was lovely and sorted it out, but I felt a bit strange about it. Then after the 3rd night I received an automatic check out message so I checked with reception and they thought I was checking out and I had to go through the whole thing again. I had already paid so I explained that too. Anyway perhaps a note could have been added or something on the system. The location was perfect. I felt safe walking around at night and it was very convenient for the Amare centre. The bed was very comfortable and the shower was hot and the shower was a good size. I liked they had some BBC channels. I think on day 4, the wifi was down. This is not reception’s fault but it was out for probably 30 hours. This seems quite odd in a major hotel for it to be out for so long. Unfortunate but it was fixed eventually. Staff were nice. Lifts worked well.

I love Novotel as a chain, and have stayed at this hotel before and was quite happy. This time I felt things were a little off and I wasn't as satisfied. I seem to recall getting a free bottle of water in the room, which it appears is not included anymore. No more individual shower gels and soaps, but now big pumps of soap, which is OK if you have the complete set of them. Yes, it's more environmentally friendly but it's also a sign of cost-cutting. Breakfast was more or less the same -- good choice and quality -- except on a busy weekend they seemed totally overwhelmed and people had to queue to get a table. On a quieter morning, I noticed a sign stating one can request omelettes and poached eggs from the kitchen, so I did, and this dish never materialized, which was a little awkward. The fresh orange juice machine is awful: constant noise and queues of people taking ages to each make one glass of juice, as it requires that the user slice the orange and then ram each half, one at a time, into the machine, yielding a tiny amount of juice. Repeat for 6 or 7 oranges to get a glass... It would be funny to watch as slapstick if it weren't so annoying to listen to. On the positive side, the rooms are still attractive, comfortable, and quiet.

Ontzettend leuk hotel, centraal gelegen in het centrum van Den Haag. Mooie en goed verzorgde kamer, met dito badkamer. Hotelpersoneel heel erg vriendelijk en gastvrij. En speciaal voor Chris en Femke: heel erg bedankt voor het gezellige afzakkertje!

Stayed for 1 nt. hotel is right at the end of the esplanade. Lovely views and sunset over the sea. On checking in we asked about a standard and a superior room, as we hadn’t precooked our visit, lady on reception with abit of effort could have sold us a superior room but when I asked if we could see both rooms she said not as she was alone on reception ( in other hotels we have been given a key to look ourselves) in the past. Standard sea view room was very nice, however neither did she recommend we needed to book to eat in the restaurant, and being a Monday evening we didn’t think it would be necessary, we were wrong, only 1 chef on so couldn’t eat there. Decided to walk into town to eat, definately go the road route, hotel suggested a back way by the harbour, not a good plan, after a long dark explore the exit was blocked, so stick to the road. Checked out in the morning and had a lovely breakfast in the old town at a beautiful bakers shop, better than 25€ ea at the hotel. Would stay again if visiting the beautiful den Haag beaches.

Great hotel, nice employee, fantastic service, phenomenal experience. I stayed there with a friend for a week, each day we left the hotel at the morning/noon before 11 am. Afterwards we got a cleaned room with new bathtubs and also the kitchen was refilled. The personal was cool. Would like to stay a bit longer

It's a very nice hotel, located in the center of the city. Beautiful design, the rooms are pleasant. The breakfast is good. Those who come with a car are advised not to park in the parking lot below the hotel, because it is expensive. We camped in a parking lot within walking distance (of course after dropping off our luggage at the hotel) on Geest Street 1. We had a less pleasant experience, our daughter felt sick, and they had no idea where to refer us and we were even sent to the emergency which turned out to have been closed for 3 years. So only health, and enjoy.

The guy working there tonight needs an attitude check. He seems to think he's King Kool himself. I came in late looking to book a room, and they had availability. He said it was past their check-in time but offered to sell me a private. That sounded good, and I asked if they had any in-person discounts. Pretty standard thing to ask for, and I asked for it politely. He went on about how he was making an exception for the late checkout and told me he could give me a ”discount” of X. Well it turns out I had already seen the room selling for less than X on Hostelworld, so I told him I'd like to book it online (once again, politely). Well King Kool felt threatened by that, I guess. I have no idea what he was thinking, because he then told me we ”couldn't come to an agreement” and went on about how he was going out of his way for me... and told me to leave and go to the Ibis! Maybe he didn't like to be exposed for lying about a ”discount.” Dear management: when a customer offers to take a room you're not going to sell tonight, who is doing whom a favor here? Glad I didn't give King Kool any business.

Stayed here for 2 nights recently with my partner. As frequent travelers of netherlands to the various cities including den haag ,we had never stayed here before. Lovely experience overall with very pleasant and friendly staff. We had a garden view room(upgraded as club members) with everything you needed clean comfy bed,safe,big shower with toiletries etc and very quiet at night. Their was a complimentary breakfast included in the rate which was a buffet style but more than adequate with a selection of cold cheeses meats,cereals,pastries,teas coffees orange juice yogurts and boiled eggs. Decent coffee machine. Small little bar on site and ice machine in lobby. .We were given a late check out as we had a later flight which was truly appreciated . Excellently located for busisness or any of the visitor sites in den haag. We would definitely return and recommend.😀