Gajima Bessou

Gajima Bessou Reviews

Gajima Bessou

3092 Chinto, Hagi City, Yamaguchi Prefecture, 758-0011, JapanView Hotel Details
Gajima Bessou
Gajima BessouGajima BessouGajima Bessou
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Gajima Bessou Guest Reviews

4/5
Very Good
4 review
Verified reviews
Location4.1
Amenities3.8
Service4.1
Cleanliness4.0
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All reviews(4)
Positive reviews(4)
Mayann
Japanese Style Room with Canal View
Stayed in Jun 2022
Family
7 review
4.2/5
Very Good
Posted on Jul 17, 2022
The staff are kind and polite The hotel is clean The dinner is delicious but the hotel room is not like a room on the internet Recommended at Travel com Recommended in room information You need to complain to the room information staff But they moved and took us to a nice room, but he doesn't have the view I'm looking for. I don't like what happened because the view, food and room are important to me, so the next hotel on the trip recommends the same photo Travel com recommended the room for the room and the view and interior of the hotel So your costume rental knows what the recommendation the customer is booking, so expect the expected recommendation 🤝 But thanks to the hotel travel com for taking care of us on the day The staff is kind polite the hotel is clean the dinner is delicious but the hotel room is not like the room on the internet recomend by trip com there is a problem with the room so we still need to complain to the room information staff but they moved us to a nice room but he doesn't have the view I'm looking for because the view and food and room are important to me so I don't like what happened i hope next hotel on the trip com recomend the same picture same room to expectaion recomendation because your costumers know what the recomendation is the customers are booking because trip com recomended the room because of the view and inside the room and the hotel 🤝 but thanks to trip com at the hotel for staying taking care of us on the day of our stay here and the staff of hotel with their kindness an d care ❤️
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Guest User
Stayed in May 2024
Other
4.0/5
Very Good
Posted on Jun 12, 2024
The atmosphere was relaxed and the food was delicious, so my family and I had a great time. From check-in to showing us to the dinner venue, the staff were very polite and helpful, and we had a very pleasant time.
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Guest User
Stayed in May 2023
Other
3.0/5
Posted on Jun 22, 2023
The lobby we were shown into was in the style of a European mountain lodge. It was small and cozy, so it seemed like it wouldn't attract large groups of foreign tourists. The front desk staff were very accommodating, which was helpful. The room was spacious and clean, and we were able to stay comfortably. The semi-open-air bath was also okay. There wasn't much to mention at dinner, and the server seemed a bit sloppy. It was like an assembly line, despite there being only a few guests. The breakfast was even more sadly poor. It was great that there were only a few rooms, so we could stay quietly.
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Guest User
Stayed in Oct 2022
Couples
5.0/5
Outstanding
Posted on Nov 16, 2022
The staff's service was the best! They were cheerful and their service was full of consideration and kindness. The only thing I regret is that the indoor bath was not a hot spring. Other than that, it was really wonderful! I would like to go again.
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