To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(53)
Positive reviews(50)
Reviews with photos/video(7)
Awesome stay(19)
Clean and tidy(10)
Great service(7)
Great location(7)
Convenient for shopping(5)
Negative reviews(3)
Shujuan
Single Room Non smoking
Stayed in Sep 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on Oct 10, 2024
Neat and comfortable
Love the varied breakfast!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at R&B Hotel Hachioji. It's clean and comfortable! Our entire staff is pleased to hear that the hotel is clean and comfortable. We will continue to work hard to create a hotel that everyone loves. Thank you very much for taking time out of your busy schedule to write a review. We look forward to your visit again. front desk front field
Bubu
Single Room Non smoking
Stayed in May 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on May 18, 2024
One adult and one child stay. The environment is clean and cleaned every day. Breakfast is only for one adult. Children under 11 years old are free. The price/performance ratio of hotel accommodation is very high in the neighborhood. Recommended~~~
Original TextTranslated by Google
Response from Property: Thank you very much for using R&B Hotel Hachioji. We are also honored to receive a perfect score. As you mentioned, R&B Hotel allows children up to elementary school age to share the bed with their parents. We will accept up to one child per bed free of charge, so if you contact us in advance when making your reservation, we will provide a pillow and towel for the child at the front desk. We are very happy to hear that you were satisfied with the breakfast as well. We will continue to strive to provide hotel services that satisfy our customers. Please feel free to use our hotel again when you visit Hachioji. All our staff look forward to seeing you again. Miura, Manager, R&B Hotel Hachioji
Hisashi
Single Room Non smoking
Stayed in Oct 2024
Business travelers
1 review
3.2/5
Posted on Oct 27, 2024
The service is good, with welcome coffee etc. The rooms are very clean and comfortable, making for a pleasant stay.
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かなた
Single Room Non smoking
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 25, 2024
The breakfast was very delicious. The room was clean. The amenities were in the lobby, which was helpful. I used it for work, but I'd like to use it again next time.
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Guest User
Single Room Smoking
Stayed in Mar 2024
Solo travelers
1 review
1.0/5
Posted on Apr 1, 2024
Very bad! There were black marks on the pillow and the quilt cover, and after wiping with an alcohol cotton pad, some of them were blurred, like rust or scale! I have stayed in more than 30 hotels in Japan, but this is the first time I have encountered such a bad hotel!
Original TextTranslated by Google
Response from Property: Thank you for posting a review. We apologize for the inconvenience, but when a customer reports that the sheets are dirty, our front desk staff will replace them in the presence of the customer and then check to see if they are okay. Please note that we cannot respond to requests to make a complaint after the stay and ask for a refund. Also, we have not been able to confirm the stains on the sheets as shown in the photo that the customer attached. If a similar incident occurs again in the future, please bring the sheets to the front desk on the spot, otherwise we will not be able to respond. Thank you for your understanding.
Guest User
Single Room Non smoking
Stayed in Sep 2024
Business travelers
2 review
4.5/5
Great
Posted on Sep 10, 2024
The breakfast menu is limited, but the quality is good and sufficient. The amenities include a proper facial cleanser, which is highly rated.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at R&B Hotel Hachioji. All our staff are very happy to hear that the breakfast menu is limited but of good quality and sufficient. It would be nice if the amenities included skin care products... That is why we have provided DHC skin care products. We are very honored to hear that our hotel has received such high praise. We will continue to strive to create a hotel that is loved by everyone. Thank you for taking the time to post a review despite your busy schedule. All our staff look forward to welcoming you again. Maeno, Front Desk, R&B Hotel Hachioji
Guest User
Single Room Non smoking
Stayed in Aug 2024
Solo travelers
6 review
3.5/5
Posted on Sep 14, 2024
The room is small. There is a convenience store downstairs which is very convenient. The service staff is friendly
Original TextTranslated by Google
Response from Property: Thank you very much for staying at R&B Hotel Hachioji. Our hotel is both compact and environmentally friendly. There are three major convenience stores near the hotel, and the transportation is very convenient. Although our languages are different, we will do our best to welcome you. Thank you for taking time out of your busy schedule to write a review. We look forward to your visit again. Hachioji R&B Hotel Front Desk Maeno
ふうぴゃ
Single Room-Non-Smoking
Stayed in Jan 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jan 22, 2024
It was right next to Keio Hachioji Station and a short walk to Hachioji Station.
Inside the building? There was a hotel on the ground floor, a Family Mart on the first floor, and a Seven next door.
There were many restaurants around, so I didn't have any trouble at night.
The front desk also gave a good impression. Thank you very much for your kindness.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing R&B Hotel Hachioji from among the many hotels available. We are also honored to have received such a high rating. Many guests have kindly commented on how convenient it is, with several convenience stores within a one-minute walk. There are also several restaurants, although not as close as those around JR Hachioji Station, and our front desk staff will introduce recommended restaurants in the elevator hall. We hope you will check out the restaurants recommended by our staff next time. All our staff look forward to welcoming you again. Miura, Manager, R&B Hotel Hachioji
Anonymous User
Single Room-Non-Smoking
Stayed in Apr 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Stayed for 4 nights and had a very good experience. It is only 4 minutes away from Keio Hachioji and the transportation is very convenient. There are 2 convenience stores downstairs, and there are self-service coin-operated washing machines and dryers. If I go to Tokyo next time, I will probably choose this place again.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing R&B Hotel Hachioji from among many hotels. We would also like to thank you again for your satisfactory feedback. We were very honored to have prepared a comfortable stay. Please use it when you come to Tokyo again. We look forward to seeing you again. R&B Hotel Hachioji Manager Miura
Guest User
Single Room Smoking
Stayed in Apr 2024
Solo travelers
1 review
4.8/5
Amazing
Posted on Apr 22, 2024
Facilities: Breakfast is available, very good
Hygiene: very clean
Environment: very convenient, just off the exit of Hachioji Station and Keio Hachioji Station
Service: very good
Original TextTranslated by Google
Response from Property: Thank you very much for using R&B Hotel Hachioji. We are also delighted to receive such a high rating. We will continue to strive to provide hotel services that satisfy our customers every day. We look forward to seeing you again. R&B Hotel Hachioji Manager Miura
Guest User
Single Room-Non-Smoking
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Apr 5, 2024
I stayed here for two nights on the "Eco Stay" plan. There was no room cleaning, just towel replacement and trash collection, but the sheets and room were not going to get dirty on the first night, so I was glad I could stay cheaper.
I checked in at 3pm and was given unlimited welcome coffee until midnight that day.
The service was good, and it was a relaxing two days.
If I come to Hachioji again, I will use this hotel.
The XX hotel I stayed at before wasn't bad, but the service here exceeded my expectations.
Original TextTranslated by Google
Response from Property: Thank you very much for using R&B Hotel Hachioji. We are also very honored to have received such a high rating. We are glad that you had a relaxing time. We will continue to work hard every day to create a hotel where our guests can have an even more comfortable stay. All of our staff look forward to welcoming you again. Miura, Manager, R&B Hotel Hachioji
Guest User
Single Room Smoking
Stayed in Mar 2024
Solo travelers
4 review
2.0/5
Posted on Mar 25, 2024
The room stinks! It smells like something! The toilet facilities are not good either, even the sheets and quilts smell! The smell is extremely unpleasant! So I couldn't sleep well at all and I had no energy. I feel very angry and helpless about this. Will not book again! Not recommended either! ! 😡😡😡😡😡
Original TextTranslated by Google
Response from Property: Thank you very much for your review. We are very sorry that you were not able to enjoy your stay. Regarding the room you stayed in, it was a smoking room, so perhaps there was a lingering smell of cigarettes. If the smell bothers you, we would appreciate it if you could immediately call the front desk on the extension. We will also assist you with guiding you to a new room, so we hope you will give us a chance to make up for it if you have the opportunity next time. We are very sorry that we were able to ruin the memories of your precious trip. Miura, Manager, R&B Hotel Hachioji
Guest User
Single Room Non smoking
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 12, 2024
This is the best place to go when you go to Summerland!!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at R&B Hotel Hachioji. All of our staff are thrilled to hear you say it was "the best." With the new bus service to Summerland from the nearest station, our hotel has become even more convenient. We are very pleased to receive perfect scores in all categories. We will continue to strive to create a hotel that is loved by everyone. Thank you for taking the time to post a review despite your busy schedule. We look forward to welcoming you again. R&B Hotel Hachioji Front Desk - Maeno
Guest User
Single Room Non smoking
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Jul 30, 2024
I booked a hotel for a friend. It’s very clean and the service is good.
Original TextTranslated by Google
Guest User
Twin Room Non smoking
Stayed in Jan 2024
Family
2 review
3.2/5
Posted on Jan 22, 2024
Good value for money
You need to take a good look at the location.
I had a hard time because the sun was shining.
Original TextTranslated by Google
Response from Property: Thank you for using R&B Hotel Hachioji this time. Also, I would like to thank you again for your evaluation through word of mouth. I would like to continue to listen to my customers and make progress every day in pursuit of better hotel service. Also, all of our staff are waiting for you. Miura, manager of R&B Hotel Hachioji