Villa Kars

We stayed at this hotel as part of a rerouted group tour. The rooms were large but furnished with very old furniture which seemed like a jumble of styles. Our room was odd as I opened a door and there was this odd closet which was very dirty and filled with storage. The building was lovely with an interior courtyard and the front desk staff seemed nice. The bathroom was old and oddly configured and the toiletries were like little cheap sample bottles. Breakfast was strange and mediocre and the ladies serving the breakfast were extremely bossy as they did not want us to dirty up more tables or spaces than absolutely necessary. Walkable to town which was good.

We enjoyed the ambiance as well as the room, which seemed to be the last one that had been available. Perhaps also due to the latter, there seemed to have been a problem with the plumbing in the bathroom, which was a bit disappointing. Otherwise, the location and atmosphere suited us very well.

Loved this hotel! This boutique hotel is absolutely amazing to stay at! It comprises of 2 buildings, both of different styles, but both beautiful and unique! this Art Nouveau treasure has a facade resurrected to its former glory in the "Armenian Belle Epoque" style and inside an appealing blend of old and new world! It reminds me of a European villa with the courtyard and the well in the middle, its so lovely to just sit around the courtyard with the trees and the running water, a very relaxing place to stay and enjoy

I was excited that I will spend my weekend in Gyumri and we are going to stay In Villa Kars. But.... next time I will not choose this hotel, there was practically no service. The room Aram Khachatryan was spacious and furnished in the old way, clean. But the old cup board was filled with old blankets, there was a bad smell. The door of the bathroom doesn't have lock, the towels were smelling with bleach. It was impossible to use those towels. The breakfast was another disappointment. Not tasty, one day or more old cheese sticks, the egg frittata was burned, low quality coffee.... For the price we have payed for local hotel, what we received was absolutely not value for money. We enjoyed the evening and morning in the inner courtyard, it was authentic and peaceful.

If you decide to stay in this hotel, make sure not to leave anything in your room. When we were staying there on February of 2022, at night I took off my earrings and put them on the table near the bed. In the morning we did quick check out as we're in hurry, so I left there my earrings and they refused to give me back them, saying that there were nothing left in the room. Moreover, later from the reviews I noticed that my case was not the only one. Be extremely careful when staying there or avoid at all.

no mini bar, no bathrobes, toothbrushes and toothpaste were brought when it was -17 outside, we went to the lobby and asked, because there is no telephone in the rooms to contact the administration. In short, there is no service, only a good interior and a high price per night is practically not for what.

This is a hotel where the foundational hardware is good but changes are needed. This hotel was good 5 years ago but needs to improve in some items to compete with some of the new hotels in town. I will probably not stay here again until some of these changes are made. We got the Safaryan room which is a room for 4 people at 55,000 AMD an evening. Pros Good location Nice tile decorations Thé breakfast manager gives good city tours. Very cute and authentic decorations. Definitely one of the most genuine hotels in Armenia. Staff is receptive to feedback (see below) Cons The shower in our room is was broken. The shower gun and the holder were unusable. . How this was not spotted during the room cleaning QA is a problem. The hotel uses single use cheap shampoo and shop. It would be easy to install shampoo and soap dispensers or use an Armenian brand instead of the cheap Chinese ones they use. A small detail but one that gives a bad impression. The windows have no mosquito nets. You want to leave your window open at night but you cannot. This is an easy fix as well. Some of the lights in the room were not working either. Again this should be spotted in the room cleaning QA process. This is a bed and breakfast so there is no food service for the rest of the day which could be useful to families. For the price this hotel charges for this room, these problems should never occur.