Hotel near Hồ Hoàn Kiếm Area,Hanoi98.2% of visitors choose this area
With a stay at Hanoi Splendid Premium Hotel , you'll be centrally located in Hanoi, steps from Hoan Kiem Lake and 7 minutes by foot from Hanoi Old Town Night Market. This luxury hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.6 mi (1 km) from Hanoi Opera House.
Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at Solis Restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has 431 square feet (40 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Treat yourself to a stay in one of the 120 guestrooms, featuring private pools and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
AAnonymous User2025.06.02
The Splendid Premium hotel is everything but not Premium. The swimming pool’s pictures on the app do not match with the reality. Chlorine smell is really strong and the outdoor swimming pool doesn’t exist at all (check the fake picture). The bedroom‘s facilities are very low quality and not suitable for a 5 stars hotel. The services belong to a 3 stars hotel. Polite staff like everyone in Vietnam.
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.2% of visitors choose this area
A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Ly Thai To Park. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 1 mi (1.5 km) from O Quan Chuong Gate.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless Internet access and concierge services.
Satisfy your appetite for lunch or dinner at Backstage, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 47 individually decorated guestrooms, featuring iPads and iPod docking stations. Your bed comes with down comforters and Egyptian cotton sheets. 65-inch LED televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
NNagomi7772024.12.18
This time I stayed with my mother and sister. The hotel was great! Everything was beautiful and it felt like we were inside a museum. The afternoon tea was also delicious. Above all, the staff were all very kind and friendly. They provided excellent service and tried to meet our requests as much as possible.
Hotel staff member Sang carefully gave us recommendations for restaurants, and even booked a taxi for us. We were very comforted by his hospitality. We will definitely stay at Capella again when we travel to Hanoi. Thank you very much.
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.2% of visitors choose this area
Signature by M Village Thợ Nhuộm is centrally located in Hanoi, a 3-minute walk from Hoa Lo Prison Museum and 9 minutes by foot from Hoan Kiem Lake. This hotel is 0.6 mi (0.9 km) from St. Joseph's Cathedral of Hanoi and 0.8 mi (1.4 km) from Hanoi Opera House.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Make yourself at home in one of the 145 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
YYee112025.01.11
Signature by M Village Thợ Nhuộm is a cozy boutique hotel in the heart of Hanoi, combining modern comfort with traditional Vietnamese touches. The rooms are stylish and well-equipped, featuring clean bathrooms with WC units that include automatic washing systems, ensuring added convenience and hygiene. Comfortable beds and excellent amenities complete the experience.
The hotel boasts an indoor swimming pool, a jacuzzi, a 24-hour gym, yoga room and also Laundry room to ensure guests have easy access to essentials throughout their stay.
Situated in the Thợ Nhuộm area, the hotel is close to major attractions like Hoan Kiem Lake and the Old Quarter, making it a convenient base for exploring Hanoi. The neighborhood also features several local eateries and cafes, enhancing the authentic experience. Such as a charming nearby bakery offering fresh pastries and coffee. Additionally, a nearby Circle K convenience store.
With its modern facilities, excellent location, and warm, attentive staff, the hotel provides a stylish, convenient, and relaxing stay for travelers in Hanoi.
Great
461 reviews
9.3/10
Price from
NZD 80
per night
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With a stay at Oakwood Residence Hanoi, you'll be centrally located in Hanoi, within a 10-minute drive of Hoan Kiem Lake and Syrena Shopping Center. This aparthotel is 3 mi (4.8 km) from O Quan Chuong Gate and 4 mi (6.5 km) from Hanoi Opera House.
Don't miss out on the many recreational opportunities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless Internet access, concierge services, and a reception hall.
Enjoy a meal at Treat or snacks in the aparthotel's coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This aparthotel has 2 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 262 individually furnished guestrooms, featuring kitchens with refrigerators and ovens. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wired and wireless Internet access is complimentary, while 43-inch Smart televisions with digital programming provide entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Ttravel1er2342025.04.23
The facilities were incredibly clean, and I even received a complimentary room upgrade, which was a nice surprise.
Breakfast was delicious with a wide variety of options, although it can get a bit crowded in the morning, so sometimes there’s a short wait.
The view of Hanoi from the pool was stunning, and both the sauna and jacuzzi were very relaxing.
The gym is open 24 hours, which was great as I could work out even in the early morning hours.
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.2% of visitors choose this area
A stay at Melia Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Hanoi Police Museum. This hotel is 1.5 mi (2.5 km) from O Quan Chuong Gate and 0.5 mi (0.8 km) from St. Joseph's Cathedral of Hanoi. Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Garbo Bar:Located at Lobby Level, the gastro bar serves a selection of classic cocktails, snacks, tapas, raw bar, tailored-made Gin Tonics as well as some delicious desserts. (Opening Hours: 7:00 – 24:00) Mosaico Restaurant: is an all-day restaurant which provides a casual Mediterranean dining experience in a comfortable space with exquisite decoration. (Opening Hours: 6:00 – 23:00) Cham Restaurant : Located on the 1st floor, Cham offers diners the authentic Asian street food and raise it to a new a level thanks to the use of skilled cooking techniques and high quality ingredients. (Opening Hours: 17.30 – 22.30 on Thursday, Friday & Saturday). This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours). Make yourself at home in one of the individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
WWan Hui2024.07.09
The staffs were very polite and helpful. We gotten a free upgrade to the room with super king sized bed. The room was very spacious and comfortable, thank you very much. We enjoyed the drinks and cakes at Garbo bar the price was reasonable for a 5-stars hotel. We will definitely come back to stay in this hotel on our next trip to Hanoi. There are lots of eateries and museums within walking distance.
Set in the heart of Hanoi, Novotel Hanoi Thai Ha is an inspiring city hotel with a variety of accommodation options and facilities. Our hotel is an ideal destination for all travelers where you can enjoy a modern, uplifting and relaxing atmosphere. You can also experience different tastes from all around the world in one of our restaurants and bars. With its wide range of meeting rooms, ballroom and event venues, the hotel is also the city's perfect place for meetings, conferences, weddings and events.
AAnonymous User2025.04.15
I had an enjoyable stay in the hotel for 4 nights. The room is spacious and the bed is comfortable. The toilet and shower room is separated which is nice.
The hotel had also provided me a birthday cake as I had spent my birthday over the hotel stay. Overall an satisfactory stay in the 5* hotel
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.2% of visitors choose this area
In the heart of Hanoi, Mövenpick Hotel Hanoi is within a 5-minute drive of St. Joseph's Cathedral of Hanoi and Hanoi Opera House. This 5-star hotel is 0.9 mi (1.5 km) from Hoan Kiem Lake and 1.1 mi (1.7 km) from Ho Chi Minh Mausoleum.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a steam room and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cabana, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 4 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 155 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
AAnonymous User2024.06.10
Nice service, very comfortable stay at the hotel. Located at a convenient location. Chocolate hour was nice, but should be given more publicity and could be introduced during check in at the front desk, bet a lot of guests don’t know about it. The pool was clean and everything was nice. Breakfast was excellent, and all staff were friendly. Totally worth a recommendation for friends who are visiting Hanoi.
Hotel near Ba Dinh Square,Hanoi1.7% of visitors choose this area
With a stay at Pan Pacific Hanoi, you'll be centrally located in Hanoi, within a 5-minute drive of Hoan Kiem Lake and West Lake. This 5-star hotel is 1.4 mi (2.2 km) from O Quan Chuong Gate and 2.4 mi (3.9 km) from Hanoi Opera House.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Pacifica, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary Wi-Fi Internet access, express check-out, and complimentary newspapers in the lobby. Planning an event in Hanoi? This hotel has facilities measuring 13143 square feet (1221 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 328 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Ttravelasia2024.10.01
Old but clean hotel. Lot of local business people staying there. Indoor pool is awesome. Lake view room is nice. Close to the pagoda and a nice cafe called Laika is a 5 minute walk. Bit farfor a walk to the old quarters, but taking a Grab car is easy, cheap and convenient.
One weird thing when we were checking out and waiting for our Grab car, the concierge was trying to check the app to get specific details on our next destination.
Hotel near Hồ Hoàn Kiếm Area,Hanoi98.2% of visitors choose this area
With a stay at Le Chanvre Hanoi Hotel & Spa, you'll be centrally located in Hanoi, within a 5-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market. This luxury hotel is 0.3 mi (0.4 km) from St. Joseph's Cathedral of Hanoi and 0.3 mi (0.4 km) from Thang Long Water Puppet Theatre.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
RRonW2025.05.06
One of the best hotels I have stayed in. Located in the heart of old quarter it’s very convenient to roam around the area.
The staff are extremely hospitable they even go beyond their ways to help service you. Specially the front desk, they are very warm and welcoming. The only draw back is that the soap and shampoo was not automatically replaced on the next day, but it was a minor detail. The restaurant staff are also extremely attentive, I find it a bit weird that the egg station is enclosed and you need to tell the waiter that you want to order eggs and Pho as it’s not readily available, but it’s forgivable as their Pho is really delicious. Also the waiters are really great.
The room is also immaculate. It’s clean and spacious enough. The pool is quite small but it’s already enough to enjoy a quick dip and have a nice overview of the city.
One downside is that they do not have a full gym, they do have an exercise room but it’s just a make shift extra room from the spa. So if you are looking for a hotel with a gym then don’t keep your hopes up. All in all it’s definitely a great place to stay in Hanoi, definitely value for money.
With a stay at Novotel Suites Hanoi in Hanoi (Cau Giay), you'll be within a 5-minute drive of Indochina Plaza Ha Noi and Embassy of Japan. This 4-star hotel is 2.6 mi (4.1 km) from Vietnam National Convention Center and 2.7 mi (4.4 km) from My Dinh National Stadium.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch or dinner at Food Exchange, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and express check-out. Planning an event in Hanoi? This hotel has facilities measuring 1938 square feet (180 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 151 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Wired and wireless Internet access is complimentary, and LCD televisions with cable programming provide entertainment. Conveniences include phones, as well as safes and desks.
IILWON2024.11.25
Location is not good, but all the others were excellent!
Foods are delicious, Services are touching enough, and facilites are convenient to use.
And room condition was so good.
If I visit Hanoi one more time, I will book this hotel without any doubt.
Great
156 reviews
9.2/10
Price from
NZD 146
per night
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No.
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9.6/10
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No.
2
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No.
4
8.9/10
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No.
5
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No.
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Hotel near Hồ Hoàn Kiếm Area, Hanoi
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No.
9
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No.
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No.
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Hotel near Quan Tay Ho, Hanoi
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No.
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9.4/10
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No.
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No.
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9.6/10
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"Delicious breakfast""Great for business trips"
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9.0/10
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8.9/10
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.7/10
Amazing
AAnnaWe really enjoyed our stay at Classyc Hotel! Best thing was all the staff - everyone was so friendly, helpful and smiling all the time! We were welcomed with drinks and snacks on our arrival, got brought up to our room, and every time we go out and come back, they will open the door for us and greet us! Room was comfortable with everything we need - the only thing I would change is having slippers instead of thongs, but that's our preference only. Breakfast was amazing, it had great selection of choices including local food and coffee, all the staff again were so attentive and friendly! On departure we were gifted with a cute Vietnam souvenir which was a lovely touch! Thank you to all the staff members during our stay, we had a wonderful time and would definitely stay here again if we come back to Hanoi!
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.2% of visitors choose this area
Price per night from:NZD 190
9.4/10
Amazing
LLeWa518492We had a terrific stay at La Siesta! The service was wonderful and they gave complimentary welcome drinks and snacks to everyone checking in. I was worried the no window would be uncomfortable but it was not a problem at all and actually a very comfortable room to stay in! I will definitely come back again if I come back to Hanoi 😊
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.2% of visitors choose this area
Price per night from:NZD 143
9.4/10
Amazing
AAnonymous UserLocation was good, service was pleasant and fast.
Room was overall clean and pleasant smelling when first checked-in. Now on the bad - ants slowly started to appear after my first night of stay in the room and toilet. Booked a family room and was indicated it had a courtyard view. But in actual fact, it was the last room on the inner side of the hotel with view of a wall from a tiny window. I didn’t bother drawing the blinds up. There are two fake windows as well. But being at the back of the hotel, it is a quiet room away from the street traffic if that’s what you value. Breakfast was below average - pho wasn’t good for a place where pho originates. Hotel was great in offering packet breakfast for my early flight. However don’t hold high expectations as they are just enough to not go hungry - was interesting how one packet had jam and butter, one packet had only butter, and one packet had nothing for the bread. When checking out, the front desk insisted on me completing my review right there and then with a 10/10 rating and to include his name in the review before I could leave. I have never encountered such insistent request and I believe it might have to do with being rewarded by the hotel management for being named in good reviews? Totally understand it might not be the front desk’s fault if they are following instructions but such insistent requests are a major turn off, especially in the wee hours when I have to catch my flight. Out my 4 trips to Vietnam across the various cities, this is my least liked hotel. There are definitely better hotels in the vicinity at similar price point.
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.2% of visitors choose this area
Price per night from:NZD 80
9.2/10
Great
TTungRemarkable food and service
My husband and I recently had the pleasure of spending a few days in Hanoi during the Tet holiday, and we were absolutely delighted with our experience at this hotel. One aspect that truly stood out to us was the exceptional level of service provided by the staff. Upon our arrival, Mr. Hieu Ha warmly greeted us, confirmed our booking, and personally escorted us to our room. Throughout our stay, he consistently went above and beyond to ensure that all guests were comfortable and satisfied. His friendly demeanor and genuine care for our well-being left a lasting impression on us.
Additionally, we had the opportunity to indulge in a spa session at their sister hotel, conveniently located just a short 5-minute walk away. Despite the closure of many establishments during the Tet holiday, we were in desperate need of some rejuvenation for our weary bodies. Thankfully, the sole receptionist on duty, Ms. Ngoc Pham was attentive and responsive, she skillfully managed to arrange an on-the-day booking for us and tirelessly catered to the needs of various guests.
The breakfast buffet offered by the hotel was equally impressive. In addition to the sumptuous spread of food available at the counter (not a lot but good enough), guests also had the option to order made-to-order chicken or beef pho, as well as eggs cooked to their preference. We were pleasantly surprised by the incredible flavors of the pho; it surpassed our expectations in every way.
The only minor drawback we encountered during our stay was the soundproofing of the rooms. Regrettably, it was not entirely effective in muffling the conversations and occasional coughs from neighboring guests, as well as the sound of doors closing.
Overall, our stay at this hotel was exceptional. While the spa experience may not have been the absolute best we had during our trip, the attentive and friendly staff made us feel genuinely valued and ensured that our every need was met.
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.2% of visitors choose this area
Price per night from:NZD 111
9.1/10
Great
GGuest UserI recently stayed at Hanoi Lion Boutique Hotel and had an overall great experience. The staff, particularly the front desk personnel, were extremely helpful. They provided us with a detailed list of food places to try, categorized into different sections such as egg coffee, Vietnamese cuisine, pho, and bread. This was incredibly useful for exploring the local culinary scene.
Additionally, I received a free coupon to try their unique beer bath, which was a pleasant and relaxing experience. Whenever there was any issue, the staff promptly addressed it in a polite and efficient manner. Shoutout to Amy and Justin!
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.2% of visitors choose this area
Price per night from:NZD 80
8.9/10
Very Good
JjacquesqtnUnfortunately we did not have the best start to our trip, but things fortunately settled down and got better as the stay progressed. When we arrived we were greeted with bad news that our hotel had a wiring problem and that we were going to be moved to a “5 star” hotel. All they did was move us to another branch of May De Ville - where we had to walk to with our luggage before checking in. Secondly, the first two nights we complained about guests who were making a noise past midnight, including partying in the passages with their doors open. After day one they moved us to a new floor. And guess what, it continued to happen the following night. After complaints to reception failed to help or solve the issues, my wife and I dealt with the problem ourselves and had to deal with the unmannered guests. The reception told us to put in earplugs they had given us and tried to blame the noise on outside parties, (wonderful hospitality right?) although it happened on both levels we stayed in and was clearly people in the vip rooms partying with their doors open. We also continuously asked for our aircon to be changed from heat to cool, which they took all 4 days of our trip to get right before we had one night of cool air to sleep with. Due to TET, everything including room service was closed, and all prices increased without any prior guidance, and most meals in the hotel were never in stock. A great location, but honestly we much preferred being outside of the hotel as much as possible.
Hotel near Hồ Hoàn Kiếm Area, Hanoi 98.2% of visitors choose this area
Price per night from:NZD 184
8.6/10
Very Good
JJeslyn WoonMy partner and I recently stayed at this hotel, and unfortunately, it was not the experience we were hoping for. The hotel’s facilities are quite old and don’t match the pictures shown online. The gym, swimming pools, and private pools were especially disappointing – they felt neglected and depressing. The whole place is in desperate need of an upgrade.
One of the scariest moments during our stay was when we returned to our room and found the door to the room next door unlocked. The balcony was open, and there was something under the blanket on the bed. We were understandably alarmed, so we reached out to the staff, who told us it was under repair. A heads-up about this beforehand would have been appreciated to avoid the unnecessary panic.
The bellman was the only staff member we saw doing most of the work, and he looked extremely tired. We genuinely hope the hotel isn’t understaffed and that they’re taking care of their employees. When we reached out to reception about minor issues, like not being sure if the shower head worked, it seemed like he was the only one dealing with everything. It’s clear the staff is overworked, which made the whole experience feel less enjoyable.
Additionally, the heater for the shower wasn’t very warm, which made taking a shower uncomfortable. It’s frustrating when basic amenities like this aren’t functioning properly, and it added to the overall disappointment.
On a positive note, the food at the hotel was excellent. They offer a variety of options, including Japanese, Hong Kong cuisine, a huge slab of cheese, and delicious Vietnamese dishes. If you’re staying here, the food is definitely something to look forward to.
The hotel is also located a bit outside of the city center, so if you prefer a quieter and less busy environment, that’s a plus. However, considering everything, I don’t think I would recommend this hotel, especially given the issues with the facilities, staff workload, and room conditions. There are definitely better options out there for the price.
GGuest UserExcellent hotel and staff
The rooms were spacious and comfortable with many amenities and easily available customer service! The breakfast was excellent with a wide range of options. Excellent customer service provided by Ms.Nga a concierge at the Front Desk.
I would recommend this hotel to everyone! This was a very pleasant stay! Would visit again if we had the chance!
GGuest UserWe stayed in a family room, it comes with one king size bed and one super single bed, which was sufficient for our family of 2 adults + 2 kids.
Room is quite small with a balcony overlooking a small road, definitely not 50 sqm as advertised. The shower was not working well, water came hot and cold. Other than that room is clean and all good.
VVincent Kam Seng KeeHotel is clean and well kept despite being a rather old hotel. Location is central and convenient. Front ni desk is very helpful and its staff’s English proficiency is really good.will be here r
When going on a business trip to Hanoi, which hotels with Gym are the most popular with business travelers?
When it comes to business trips, choosing a hotel with Gym and convenient transportation links is important to many guests.
Super Candle Hotel, Hanoi Allure Hotel and Anatole Hotel Hanoi
have convenient transportation links and inexpensive prices. Consider staying at one of these hotels during your trip.
What luxury hotels with Gym are recommended in Hanoi?