Guest User
August 23, 2024
Let me first explain why I am dissatisfied. If this hotel was called "Chunkunshan Guesthouse", it would get full marks. But calling it "Chun Kun Shan Hotel" is too much when it doesn't even meet the basic standards of a hotel.
Facilities: The maximum shower water temperature is only around 38 degrees, and the water pressure is only as strong as that of an ordinary household shower. It is impossible to take a hot shower when it is freezing in the mountains. The wall panels and the ceiling are just a thin empty wall. The sounds of talking in the corridor, coughing next door, footsteps upstairs, flushing in the sewer downstairs, and unlocking the door opposite are all clear enough to hurt your ears. The pillow was very high and my cervical spine became stiff after a night's sleep. The air conditioner cannot be adjusted by itself, there is no cooling, and the heating is a fixed temperature. It becomes very dry and hot after being turned on for a while, and there is no humidifier.
Hygiene: It is not too dirty, and the overall level is that of a county guesthouse.
Service: The hotel does not allow ordering for dinner, only buffet. However, the dozen or so plates in the buffet area were empty, not even the food was left. After asking four or five times, they barely filled four plates and only managed to eat a few bites of food. I had to run over and ask twice before the white rice was served, the steamed buns were still cold, and the homemade drinks tasted like boiled water. There is no canteen in the hotel, and the vending machine only has three or four snacks such as instant noodles and potato chips that cost ten yuan, and the rest are some drinks. Breakfast ends at nine o'clock, and if you miss it, there will be nothing to eat.
Environment: You can take photos at the main entrance. The back door was overgrown with weeds and no one cleaned it.
Suggestion: Chunkun Mountain is beautiful, with fresh air, and is not far from the city of Baotou. It is a perfect place for people from all over the country to escape the summer heat. Since it is the only formal hotel, it should take the lead and provide good services in all aspects, so as to drive the progress of surrounding homestays, attract more vacationers, create a positive cycle effect, and increase the income of local residents. Instead of doing everything perfunctorily, seemingly doing a lot but not doing any of them seriously, that is equivalent to doing nothing, and may even produce negative effects and bring bad reputation to Chun Kun Shan.
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