Baymont by Wyndham Gurnee

We booked two rooms for our family and had cleanliness issues with both. Upon arrival, noticed the floor had not been swept, there was a puddle of water at the base of the bed, and the coffee table was also unwiped with crumbs all over it. As three of my children have celiac disease, this was a concern due to cross-contamination. Front desk agent provided us with Clorox wipes so we could clean it up ahead of ordering supper to the room. Later that evening, we found that the microwave in our second room hadn’t been cleaned as there was a large container of old pasta with a metal fork sitting in the microwave from a previous guest. Front desk said they would pass on my info to hotel manager, hotel manager has not yet contacted me

Okay stay The overall room was clean and comfortable. My issue was the complimentary items (lotion and soap) were previously used but propped up like they were new items. The shower head was esthetically pleasing but the functionality of it was terrible making it difficult to get a good shower. The gym equipment was not worth using but we have a membership at Anytime Fitness so we exercised there.

Stay was overall okay. Room was decent but it smelled very musty and there was visible mold growing on the AC vent. Our bed moved with a slight touch, which was odd.

It was ok for a couple nights It was nice, but a bit dated. There were no USB ports for charging devices in the room. The WIFI was terrible 2 bars at best and often no internet. The breakfast was basic. The pool was nice, but the jacuzzi was permenantly closed.

Wonderful Had a wonderful time beside the hot tub was broken was a depressed about that .

I would avoid this place, if at all possible. The room was filthy: pizza droppings, candy, dust. We were given directions at the desk like we were 16-year-olds about to trash the place. I understand the staff is only following directions and they were pleasant. No complaints with staff. I also understand they are directly across from Great America and also direct access to the highway, but given the area they are located in, the property is in disrepair. The price does not reflect the low quality of the property either - very high priced.