Adjacent to Plot No 406, Udyog Vihar Phase 3, Kapas Hera Estate, Gurugram, Haryana, 122016, IndiaView Hotel Details
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Radisson Gurugram Udyog Vihar Guest Reviews
3.8/5
Good
76 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.8
Cleanliness3.8
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All reviews(76)
Positive reviews(48)
Reviews with photos/video(5)
Clean and tidy(1)
Negative reviews(1)
dyhx
Superior Room Non smoking
Stayed in Jul 2024
Business travelers
10 review
3.2/5
Posted on Jul 17, 2024
The hotel looks decent from the outside, but the rooms are dated with a stale smell. The room is spacious, so was the bathroom but the taps were creaking with age and the bed and pillows were so soft I find myself sinking into them (in an uncomfortable way). Soundproof needs improvement as I could hear rumblings ***** the corridor as my neighbours walk past and even their closing of doors. Breakfast was quite a spread but nothing much appealed to me (the bacon was so tough it was like plastic I couldn't bite thru), the only plus are their desserts, the muffins were decent.
The front desk appears understaffed but they try their best and kept the smiles, mostly.
Anonymous User
Superior Room Non smoking
Stayed in Sep 2023
Business travelers
11 review
4.0/5
Very Good
Posted on Sep 20, 2023
First time in delhi and doubt about Radisson facilities but came to a surprise with clean environment but hotel facilities is abit not to standard.
PrateekSingh
Deluxe Room
Stayed in Dec 2023
Business travelers
13 review
3.0/5
Posted on Jan 30, 2024
Had a good experience with the staffs. But location was not impressive.
bokul
Superior Room
Stayed in Jul 2023
Couples
121 review
5.0/5
Outstanding
Posted on Jul 24, 2023
Hotel is very conviently located. Near airport and also Ambience mall. Price is also very reasonable
Guest User
Superior Room
Stayed in Feb 2023
Family
1 review
2.7/5
Posted on Feb 28, 2023
the facilities inside the room, cleanness, food, quantity , quality looks like a normal 3 star hotel only
Guest User
Superior Room
Stayed in Jan 2023
Family
1 review
4.7/5
Amazing
Posted on Feb 3, 2023
Great hotel, great to get a proper beer after being in gujrat
Guest User
Superior Room
Stayed in Sep 2022
Business travelers
5 review
3.2/5
Posted on Sep 17, 2022
The internet always have problem to register. Spent one hour to solve issue but we have to go to reception again and again.
おいるまん
Superior Room Non smoking
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Aug 10, 2024
I stayed here for 3 nights and 4 days.
5 stars or more in every respect!
My girlfriend translated for me most of the time, but the staff tried to make it easy to understand. I'm sorry, as it was simply due to my lack of study.
I would also recommend this hotel to people who don't speak English or the local language!
I highly recommend this hotel for Japanese people staying here!
I'd like to use it again when I come to see my girlfriend!
Original TextTranslated by Google
Guest User
Superior Room
Stayed in Dec 2023
Other
24 review
5.0/5
Outstanding
Posted on Dec 10, 2023
Able to communicate and check in
Original TextTranslated by Google
dyhx
Stayed in Jul 2024
Business travelers
3.0/5
Posted on Jul 17, 2024
The hotel looks decent from the outside, but the rooms are dated with a stale smell. The room is spacious, so was the bathroom but the taps were creaking with age and the bed and pillows were so soft I find myself sinking into them (in an uncomfortable way). Soundproof needs improvement as I could hear rumblings ***** the corridor as my neighbours walk past and even their closing of doors. Breakfast was quite a spread but nothing much appealed to me (the bacon was so tough it was like plastic I couldn't bite thru), the only plus are their desserts, the muffins were decent. The front desk appears understaffed but they try their best and kept the smiles, mostly.
6/7
Response from Property: Dear Guest, Thank you for your feedback. We apologize for the issues you encountered, including the dated room, stale smell, and uncomfortable bed and pillows. We will address these promptly. We’re sorry the breakfast didn't meet your expectations, though we're glad you enjoyed the muffins. We also appreciate your patience with our front desk team and will work to improve staffing. We hope to welcome you back for a better experience in the future. Regards, Piyush Malik Rooms Division Manager Radisson Gurugram, Udyog Vihar
pitti_lltorrens
Stayed in Apr 2024
Friends
5.0/5
Outstanding
Posted on Apr 9, 2024
The service is pretty nice, the bartenders are very focused on the customers and Komal and Himanshu are very kind and servicial. We order couple times the non vegetarian sandwich and it was delicious. Also they have a lot of options on the beverage.
Response from Property: Dear Llorenç Torrens Namaskar, We're absolutely delighted to hear about your wonderful experience at our property! It's heartwarming to know that Komal and Himanshu left such a positive impression on you; they truly exemplify the dedication of our team. We're thrilled that you enjoyed our delicious non-vegetarian sandwiches – our culinary team puts a lot of effort into crafting memorable dishes. And yes, we take pride in curating a diverse selection of beverages to ensure there's something for everyone to enjoy. Thank you for your kind words, and we're eagerly looking forward to welcoming you back soon for another fantastic visit! Best Regards, Piyush Malik Rooms Division Manager
Ranjaniya N
Stayed in Mar 2024
Friends
5.0/5
Outstanding
Posted on Mar 14, 2024
Business lounge very calm place we came many times in lounge bar staff serve every time super ambience really good thanks to komal nice service impressed with the way they behave server I thanks to all staff for good take care for me she is very attentive
Guest User
Stayed in Aug 2024
Other
0 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Hotel was very good. Rooms were big in size and comfortable.Food was also delicious.staff of the hotel was very helpful and friendly.Manshi choudhury from front office very helpful and decent.she was such a nice human being. During stay she helped me alot.......
Guest User
Stayed in Aug 2024
Other
0 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Good food with Amazing service. ……… Nice place ……………………. Kind service from Komal . Location is good. Peaceful place. Good service from hotel staff. Clean place ………….. Near by mall……………….. Food is amazing in breakfast and dinner …………………..
Guest User
Stayed in Aug 2024
Other
0 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Rooms is very neat and clean . And good service . Specially front desk staff mansi chaudhary she is very helpful. She has very good nature. Hotel staff was too good and friendly Highly recommend to everyone. Cleans rooms good service.i like it.