Guest User
April 17, 2023
If you have not experienced what hospitability is not, you will learn about it here. Unwritten rules and a condescending staff make your stay a complete experience on how not to host guests. One simple example, the hotel does not have a dinner service, so we ordered delivery and picked a table close to the window to have dinner. A few minutes later, the receptionist comes and warns us that the table was set for breakfast the following day. No sign, no separator to inform guests, just a rude warning. And by the way, they do not turn on the lights in the remainder of the dining area, so a windowless table is a dark table. Next day, the coffee machine is turned on. No pricing information or no warning that it is for breakfast only. I have stayed in many hotels where coffee is complimentary. So I thought it was. I got the coffee, but the staff again warns me to say it is for breakfast only and tries to charge my room (we will see if they charge me, and how much). I observed that this happened a few times with other guests as well.