Guest User
July 23, 2025
Hospitality & Service: ⭐⭐⭐⭐⭐h 13 memorable days at welcomhotel by ITC in Guntur. I must say, it was an absolutely delightful experience from start to finish. The hotel truly lives up to the ITC brand's reputation for excellence in hospitality. The entire staff went above and beyond to make my stay comfortable. A special mention to Chef Prakash Varanasi, whose culinary skills are truly remarkable. Every meal was a treat — flavorful, beautifully presented, and tailored to preferences when requested. He made dining at the hotel a daily highlight. The reception team deserves equal praise. Hari Priya, Divya, Naveen, and Saleem were consistently warm, professional, and efficient. They were always ready to assist, whether it was for check-in, travel queries, or special requests. Their courteous demeanor made me feel right at home. Akhil, the restaurant manager, ensured smooth operations and a welcoming dining environment every single day. His attention to detail and guest satisfaction was clearly evident. Management excellence: I’d also like to acknowledge Mr. Rajesh Nath, the General Manager, for leading such a fantastic team. His presence and commitment to guest experience were noticeable throughout my stay.