Billabong Motel

The billabong stay at Gunnedah was excellent Everything there met my needs Staff and management was very friendly and helpful,after staying at other motels in Gunnedah and paid more, also motels up and down the coast I found the Billabong Motel was very good for price and cleanliness , I'll always stay at the Billabong Gunnedah

Appauling Customer Service, owner is rude and condiscending. Cancelled within cancelleation period and owner kept our funds. Motel is a disgrace. Any form of communication with owner was met with rude and abrupt replies. Refused to answer emails or calls then claimed to have been available all day.

Still largely in original condition from the 1950s, the bed room is small but functional. The bathroom works well. It has everything you need for a few nights. But, the best thing is the helpful staff. They couldn’t do enough to make our stay better.

had a change of owner ship 8 weeks ago. The room was small but clean . walking distance to clubs and Pub . will probably stay there again next time I go through Gunnedah . it;s just a typical country motel

Very, very run down and dirty. My first clue should have been the very green pool with the cleaning pole hanging out of the pool and the attachments strewn around the grass. The 2nd clue was the overflowing skip bin and rubbish laying around the unkempt yard. By the time I got to my room and saw the kicked in TV sitting outside the room next door with a bag of rubbish beside it I knew I was in for a real treat….not. The room was basic but needed a good clean. The bed was comfortable enough but the single lumpy, misshapen pillow ensured a bad nights sleep. I had read the reviews prior to staying and believed the positive comments regarding the cleanliness. Obviously a lot had changed or people’s standards were very low. Please take heed and stay somewhere else.