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Holiday Inn Gulfport-Airport
4.3/594 Reviews
We booked two nights here at this hotel, Friday 05/20-05/22. The hotel at check it was busy and the staff seemed to be to busy to answer simple questions or have any suggestions about things I asked. We went to dinner that evening came back and were having a small birthday celebration with our friends and a total of 5 children ages 10-8 months. We were told there was a medical emergency and need to move to the restaurant. Ok we understand and we moved to the restaurant in the lobby. A few minutes later they again told us a medical emergency and we need to go out side on the small patio. That fine and I understood. 20-30 minutes later we were told to move away from the doors and windows due to medical emergency. We also did that, at this point the older kids are getting upset and asking a lot of questions. We noticed several cops moving quickly to the elevator. We were asked to not look through the windows. Someone outside told us there was a death in the hotel. It was said loud enough for the older kids to hear this and they were extremely upset to the point of crying. A “security” person came out and told us (loud enough for the kids to hear as we were on the small patio) there was a death in the 3rd floor (where we were staying). The body was found and it was, “ as blue as a blueberry” with a smirk. I requested that I can get my stuff out of the room to leave. The kids are crying and upset as was my wife. I was escorted to the room collected our things and moved to another hotel. I called the next morning to ask about a refund and was told I would have to call back later. I called later and they said they would not charge us for the following night and they would call me tomorrow about the first night of which we did not stay due to the way the situation was handled and the event that happened a couple doors down from our room. I called the next day and was told the general manager would call me about this. The manager did not call, the assistant manager called a day later to tell me the general manager will give us a discount on the room but would not be refunded the whole room charge. She did say they learned from the event and will work to make things better next time this happens. The hotel was not clean and the room smelled very badly of smoke even though it was a non smoking room. The floors were dirty and the air condition was also really loud. I would not recommend staying at this hotel.

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Hotel Information for Traveller

Number of Hotels19
Number of Reviews1,327
Highest PriceNZD 883
Lowest PriceNZD 113
Average Price (Weekdays)NZD 223
Average Price (Weekends)NZD 281