M-one Hotel

The hotel is conveniently located in Huaguoyuan You can feel the comfortable and clean environment after entering Many restaurants are gathered nearby It is also very close to the subway station/White House/Twin Towers

I came to Guiyang for a trip and stayed at this hotel in Huaguoyuan. The lobby is on the first floor facing the street, and there is a relatively large public area upstairs. The room is not very large but the decoration is very good. There is also a bathtub, a dry and wet separation toilet, a very high bed, good toiletries, and very thoughtful service. The only drawback is that the wireless network in the room is really too slow, too slow!

Facilities: The stickers on the corners of the wall fell off and there was a smell. Hygiene: There were small moths as soon as I entered the room, and the drain was very dirty. Environment: The air conditioner was OK, but the refrigerator was broken. The restaurant environment was also very simple, the food was very simple, and the fruit did not look fresh, and the rice was also very dry. There was no front desk staff on the 24th floor, and I didn't see any staff, and I didn't answer the phone. Service: As a four-diamond hotel, there is no value-added service, and the main service is not good. When checking in and out, the staff were very indifferent, and they were sitting to check in. Even two-star hotels know politeness and respect. Even if they see guests sitting, they will stand up and say hello to handle it. As a result, I said thank you and asked something, but there was no polite language at all. The tone of the call to urge me to check out was not good. I didn't exceed the time limit, and I just hung up the phone, and there was no polite language to end. As a guest, I thought I was very polite and respectful to the service staff, but in return, they were still impolite and even a little arrogant! As a service industry, I think the basic service concept should be there. I don't know if the hotel has any training. The hardware facilities are damaged, which is understandable, but the attitude and politeness are really unacceptable. Not even as good as the attitude of the housekeeping auntie. The housekeeping auntie is really good, smiling and polite. She is very good at closing, opening, knocking and talking. Real personal experience evaluation.

This is the worst room I have ever had in a hotel, and the price is so expensive. I heard many times on the shoes that the room was refunded that night. This time in Guiyang is the worst experience in the city.