Guiyang Guanshanhu City Government Atour Hotel

The gym in the hotel is quiet and tidy. I jogged for half an hour early in the morning and it was very refreshing. The lady at the front desk also brought me hot drinks, which was very considerate. I must give it a thumbs up. The restaurant has a variety of breakfast varieties. One beancurd comes with more than 20 small condiments, which shows that the store is very thoughtful. The overall stay experience is very good. I will choose to stay here next time.

The second time I stayed, this time the room was worse. Looking at the roof was a bit disgusting. I was too tired and didn’t want to change. But how about selling a room like this for money? Because before staying during the lactation period, I inquired over the phone to provide a refrigerator to help freeze and preserve breast milk. A total of more than 10 bags of milk were still in liquid state after being frozen for three days, and they were all scrapped. If you can’t do this, please don’t agree to it. This time I live on the 7th floor. The staff of a small elevator transported two trolleys from -1 to fill the entire elevator. After waiting three times in a row, they could not get up. The people transporting freight were all in this elevator and could not get in or out.

After driving for a month, I almost stayed at Atour, and this Atour is really the worst one! I thought it would not be too old when it opened in 2021, but I was surprised when I entered the room. The room was very old and dark, with extremely poor hygiene and a smell of cigarette smoke. In particular, I want to talk about the front desk waitress. When we checked in, she kept trying to persuade us to pay 150 yuan to upgrade to a gold card. When we refused, she retaliated. Originally, the hotel secretly arranged for us to be in 209, which is next to the elevator. We asked for a higher floor. , she refused on the grounds that no hotel guests had left the hotel at three in the afternoon, and after repeated requests, she arranged for us to be assigned to 609, which is next to the elevator and is very noisy. During the check-in process, two people came to jump in line and help others first, and she argued with the front desk for a few words. The little girl was still making excuses, so if people kept cutting in line, would it be possible for us to stand at the front desk with our luggage and wait? Always come first, first served! This is the first time I encountered Atour, whose hardware and software were not up to standard! I suggest the hotel replace the woman at the front desk. She is so bad!

春節陪家人回老家，來迴路過貴陽都是住的這裏 設施：很完善，需要的都有，有機器人送餐，孩子很喜歡； 衞生：乾淨衞生，晚上到的，點了外賣，保潔看到了也有主動詢問是否需要當晚幫忙收拾垃圾； 環境：裝修風格屬於比較簡約的風格，沒有花裏胡哨的裝飾，功能分區很好，住着很舒服； 服務：前台服務也很好，晚上到的，辦理入住的時候主動提供熱的蜂蜜水，看到我們帶有孩子，也主動提供了小童用品（牙具和拖鞋）第二天離店辦理退房的時候主動提供熱茶水和熱的礦泉水，服務意識很強細節蠻到位的。 房間裏還準備了明信片和書，挺用心在做服務。

前台熱情，升級了房間。早餐品種多，品質好。酒店位置離觀山湖公園很近，步行可達公園篌竹門。傍晚去公園散步，細雨濛濛，感覺不錯。

訂的親子房，房間很大，裏面有給小朋友準備的帳篷，玩偶，各種旗類遊戲，孩子非常喜歡！位置在觀山湖公園邊上，停車方便，早餐豐富，強烈推薦