James Joyce Coffetel (Guiyang Railway Station Subway Exit Qingyun Market Branch) Reviews
James Joyce Coffetel (Guiyang Railway Station Subway Exit Qingyun Market Branch)
No.326 Zunyi Road, Nanming District, Guiyang, Guizhou, ChinaView Hotel Details
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James Joyce Coffetel (Guiyang Railway Station Subway Exit Qingyun Market Branch) Guest Reviews
4.7/5
Outstanding
1501 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1501)
Positive reviews(1473)
Reviews with photos/video(181)
Easy to get around(282)
Friendly front desk staff(170)
Tasty coffee(145)
Close to train station(136)
Large rooms(111)
Delicious breakfast(103)
Convenient for shopping(53)
TV was average(8)
Negative reviews(26)
Guest User
Twin Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Room very clean and quiet. The breakfast super taste and delicious deluxe my expectation
Response from Property: Tea brewed with water becomes fragrant because of the temperature; contact with friends becomes a habit because of feelings. Reply and express your feelings. Xiaozhe wishes you a happy day every day.
Tornike
Feifan Double Room
Stayed in Dec 2024
Solo travelers
4 review
2.7/5
Posted on Jan 24, 2025
Old and does not feel clean
Response from Property: I'm very sorry for the bad experience you had during your stay. The hotel has taken timely measures to address the issue of wallpaper cracking feedback. We hope to receive your understanding and have the opportunity to come and experience it again next time!
swatekititham
Feifan Twin Room
Stayed in Dec 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 20, 2025
Will be back
Response from Property: 熱水泡茶成濃香,因為温度;朋友牽掛聯繫成習慣,因為感情,回覆傳情,小喆祝您快樂每一天
Pearloforient
Queen Room
Stayed in Sep 2023
Couples
13 review
5.0/5
Outstanding
Posted on Oct 31, 2023
The staff at the front desk is very helpful. The room is clean and big. The hotel is so convenient because it's very near the metro station and train station. The breakfast is very good and cheap. Highly recommend for my friends.
Response from Property: Dear guests, welcome to Zhe Fei Hotel Guiyang Railway Station subway exit Qingyun Market shop, see the dear praise is really happy! Hang up your recognition of us, the hotel environment is beautiful, elegant style, committed to guests to create a comfortable business travel environment, at the same time we are also honored to provide you with the best quality service, look forward to your visit again yo, wish you a smooth work, happy life.
Gian Luca Scarpa
Twin Room
Stayed in Dec 2023
Solo travelers
34 review
4.7/5
Amazing
Posted on Jan 20, 2024
I booked this hotel because I enjoyed very much the Tianjin one. Also here the room was big and the service excellent. Very recommended.
Response from Property: Thank you very much for your presence.Thank you very much for your stay and recognition of the hotel. All the staff of the hotel welcome your next visit.非常感謝您的光臨,非常感謝您的入住和對酒店的認可,酒店全體員工歡迎您下次光臨。
Yi Han1
Twin Room
Stayed in Jan 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Softer beds than most places at this price range. The coffee is a highlight at this place!
Response from Property: Thank you very much for your presence.Thank you very much for your stay and recognition of the hotel. All the staff of the hotel welcome your next visit.非常感謝您的光臨,非常感謝您的入住和對酒店的認可,酒店全體員工歡迎您下次光臨。
Jacopo Warnking
Queen Room
Stayed in Dec 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 16, 2024
Very kind service, excellent amenities. Bed was so comfortable I slept in two days in a row.
Response from Property: Thank you very much for your presence.Thank you very much for your stay and recognition of the hotel. All the staff of the hotel welcome your next visit.
RaymondYap
Feifan Double Room
Stayed in May 2024
Couples
37 review
4.5/5
Great
Posted on Jun 9, 2024
Great location just in front of the train station.
Response from Property: Dear guests, thank you very much for choosing to stay at Zhe Coffee Hotel, Guiyang Railway Station Subway Entrance Qingyun Market Store! I am honored to have your recognition and favor. Zhe Coffee Hotel is a hotel themed with coffee culture. Everything has "customer experience and experience" as its core goal. Luxury and low-key mattresses provide each guest with the most comfortable sleeping experience., room, 24-hour hot water supply, central air conditioning, high-quality cotton fabrics, and the unique design style of coffee and book bar provides everyone with the best quality stay experience. The hotel is close to the railway station, Hongtong City Shopping Center, and has a good location. It is nearby the high-speed rail entrance, and the transportation is very convenient. The pace of progress will never stop, and Xiaozhe will be even more persistent and look forward to your visit again!
Yap Then Yu
Feifan Double Room
Stayed in Aug 2024
Couples
25 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Great location
Response from Property: 尊敬的客人,非常感謝您選擇入住喆啡酒店貴陽火車站地鐵口青雲市集店!很榮幸能得到您的肯定和青睞, 喆啡酒店是以咖啡文化為主題酒店,一切都以“顧客體驗感受”為核心目標,奢華低調的床墊給每位入住客户帶來最舒適的睡眠感受、房間、24小時熱水供應、中央空調,高品質的棉織品,咖啡與書吧獨特的設計風格給每一位親臨的您提供最優質的入住體驗。酒店緊靠火車站、鴻通城購物中心,位置較好,,附近高鐵入口,交通十分便利。前進的腳步永不停歇,小喆將更加堅持不懈,期待您的再次光臨哦!
Guest User
Queen Room
Stayed in Sep 2024
Couples
2 review
2.0/5
Posted on Oct 9, 2024
This is the first time I’ve given a negative review in so many years. It’s really outrageous. As soon as I flushed the toilet in the room, all kinds of disgusting stuff poured out. My body felt itchy on the bed. I arrived early in the morning because I was driving and I didn’t have the energy to find another hotel. , but I have to add that the front desk service is okay, but the room facilities are terrible! By the way, why did the hotel front desk call me at four in the morning when I checked in at three in the morning?
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback about our hotel. We are very sorry to have brought you a bad stay experience, and we are deeply sorry for the problems you encountered in your room. We have deeply reflected on this and found that this is caused by our hotel's own management problems. We will strengthen the cleaning and maintenance of the rooms to ensure that every guest can enjoy a comfortable accommodation environment. Regarding the front desk service and room facilities issues you mentioned, we will further strengthen training and management to ensure that every guest can receive high-quality services and facilities. Regarding the issue you mentioned about calling the hotel front desk at four o'clock in the morning, we saw that you had just checked in and applied for early departure in the back office, so we are deeply sorry for calling you to ask you. We will further strengthen the training of our employees to ensure that this does not happen Something similar happened again. Finally, we would like to express our sincere apologies to you again and promise to take practical and effective measures to ensure that every guest can enjoy a high-quality accommodation experience. We sincerely hope that you can visit our hotel again, we will serve you wholeheartedly and let you feel our sincerity and care.
Xihushenxianyu
Feifan Twin Room
Stayed in Jul 2024
Family
6 review
2.8/5
Posted on Aug 28, 2024
The bathroom door was broken and couldn't be closed, leaving a big hole facing the toilet. There was no reminder at the front desk to check in. When I came back late at night, I found that I was too lazy to change rooms.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your feedback about our hotel. We value your opinions and suggestions and apologize for the problems you encountered during your stay at the hotel. We are very sorry that the problem with the bathroom door in the room has caused you inconvenience. This is a management issue of our hotel itself. We will strengthen the management of ward rounds to ensure that your stay experience is more comfortable next time. Thank you again for your feedback. We look forward to it. Your visit again will allow us to bring you a more pleasant stay experience.
Guest User
Feifan Double Room
Stayed in May 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 30, 2024
The lady at the front desk was very helpful and answered my questions patiently. And I didn’t book breakfast because I was on a business trip. They also gave me a breakfast coupon. I liked it very much and will definitely book with them for a long time when I come to Guiyang on business in the future. The environmental sanitation is also very good. I checked the room first before checking in. I checked everything before checking in. To be honest, I am very satisfied. Having a cup of hot coffee on a rainy day is really heart-warming.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing to stay at James Joyce Coffetel Guiyang Railway Station Subway Station Qingyun Market Branch! It is an honor to receive your recognition and favor. James Coffetel is a hotel with the theme of coffee culture. Everything is based on "customer experience" as the core goal. The luxurious and low-key mattresses bring the most comfortable sleeping experience to every guest. , rooms, 24-hour hot water supply, central air conditioning, high-quality cotton fabrics, unique design style of coffee and book bar provide the best quality stay experience for everyone who visits. The hotel is close to the train station and Hongtong City Shopping Center. It has a good location. It is near the high-speed rail entrance and the transportation is very convenient. The pace of progress will never stop, Xiaozhe will be more persistent, and we look forward to your visit again!
Xiangzuomichongdedoudou
Queen Room
Stayed in Oct 2024
Solo travelers
4 review
2.1/5
Posted on Nov 18, 2024
This is the worst experience I've ever had in a James Coffetel hotel. I don't recommend staying there.
First of all, the front desk of the hotel is very unprofessional. Feedback of small problems has not been solved in time many times. It also lacks basic service awareness in the service industry, which affects the rest and the experience is extremely poor. For example, when I asked the front desk for a cup of drinkable hot water, the front desk pointed in the direction for the first time. When I was about to get the water, I found that it was an empty wall. When I asked again, the front desk told me that there was no hot water in the hotel and that I had to leave the hotel to find security. Yes, only then did I understand that the direction pointed by the front desk just now was actually the direction of the hotel exit next to the empty wall.
Secondly, the room was renovated from an old building, and the environment is still far different from other stores of the same brand I have stayed in.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for bringing you a bad experience during your stay. Regarding the feedback on front desk service issues, the hotel will also conduct monitoring and review as soon as possible and conduct a review of the incident. The hotel will strengthen front desk service skills and services. Awareness training, hope you understand! I wish you a happy life and all the best!
Liuchengdongyi
Queen Room
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 8, 2024
When traveling to Guiyang, I chose Zhefei because it is a chain and the quality is guaranteed. The room is very clean and the bed is soft and comfortable. The front desk lady is also very enthusiastic. There is a free parking space at the door of the hotel, which is very convenient. Guiyang snacks are delicious and I will come again next time
Original TextTranslated by Google
6/9
Response from Property: Dear guests, thank you very much for choosing to stay at James Joyce Coffet Hotel Guiyang Railway Station Subway Station Qingyun Market Branch! It is an honor to receive your affirmation and favor. James Joyce Coffet Hotel is a hotel with coffee culture as its theme. Everything is centered on "customer experience". The luxurious and low-key mattress brings the most comfortable sleeping experience to every guest. The rooms, 24-hour hot water supply, central air conditioning, high-quality cotton fabrics, coffee and book bar unique design style provide the best quality stay experience for everyone who comes. The hotel is close to the railway station and Hongtongcheng Shopping Center, with a good location, and the high-speed rail entrance is nearby, and the transportation is very convenient. The pace of progress will never stop. Xiaozhe will be more persistent and look forward to your visit again!
Guest User
Queen Room
Stayed in Apr 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel has a great location and a nice environment. The waiters are very friendly and provide free coffee and fruit.
Original TextTranslated by Google
Response from Property: Hot water makes tea fragrant because of the temperature; friends care about each other and contact each other because of the feelings. Reply and express your feelings. Xiaozhe wishes you a happy day every day