No.102 Wenchang North Road, Yunyan District, Guiyang, Guizhou, ChinaView Hotel Details
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Black Hotel Guest Reviews
4.5/5
Good
677 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(677)
Positive reviews(636)
Reviews with photos/video(101)
Classy environment(74)
Well designed(48)
Average sound insulation(44)
Friendly front desk staff(44)
Good audiovisual experience(15)
Many dining options(15)
Well decorated(12)
Nice toiletries(5)
Negative reviews(41)
Tee’s Favourite Things
Family Suite With Chess&Cards And Bluetooth Speaker
Stayed in Dec 2021
Couples
11 review
3.7/5
Posted on Jan 2, 2022
Unfortunately Black Hotel looks better in pictures than it does in person.
The pros of this hotel are:
1) It’s in a great location (in the downtown vicinity)
2) The hotel room (party room) is massive that it can actually accommodate a party
3) The room is well furnished
The cons of this hotel are:
1) The room is not maintained well so you can see stains on the wall, paint peeling off the wall and you will find bugs in the windowsill
2) The curtain separating the bedroom and bathroom is not a good idea at all (for obvious reasons)
3) The water in the shower is absolutely COLD
4) The toilet doesn’t flush properly
5) There is a club next to this hotel and the loud music pulsates through the hotel robbing you of a good nights sleep
I will not return to this hotel nor would I recommend it to anyone. Staying at this hotel feels like you’re living in a cesspool of debauchery. It’s disgusting.
6/7
Response from Property: Dear Guest: Hello! Thank you very much for sharing your stay experience with us and for your valuable comments and suggestions on our work! We have completed the rectification for your comments, and we have always provided hot water for showers Yes, you can contact the hotel front desk to arrange for the staff to handle it for you. We failed to leave you with a perfect memory this time, and we look forward to making up for it all next time. We are working hard and look forward to your witness! I wish you all the best!
Murewa30
Mini Room (Double bed)
Stayed in Dec 2021
Couples
33 review
5.0/5
Outstanding
Posted on Feb 14, 2022
Very welcome staff members and it’s as cozy as a hotel gets.. loved it and it’s also foreigners friendly
Popito Viajero
Mini Room (Double bed)
Stayed in Aug 2021
Solo travelers
28 review
4.7/5
Amazing
Posted on Feb 4, 2022
The hotel is in the center of Guiyang, it’s a very cool hotel the rooms are beautifully decorated and have snacks and drinks in them. Very modern and the staff is friendly.
Bodeshudiao
Tatamis Cloud Audio-Visual Aurora Tv Double Bed Room"Tatami Street-View + Bose Sound System"
Stayed in Nov 2022
Family
2 review
5.0/5
Outstanding
Posted on Nov 29, 2022
Very unique experience, first-class environment!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your full-score review. Your support and encouragement are the biggest driving force for us to move forward. Xiaohei strives continuously to create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Xiao Hei looks forward to your coming again!
Guest User
Guestroom (2 beds)
Stayed in Jul 2022
Family
6 review
3.5/5
Posted on Jul 26, 2022
The service attitude is cold, the room curtains are automatic, but the room is too dark. It was dark even with the lights on at night. It is not convenient to work at night.
Original TextTranslated by Google
Response from Property: Hello, dear guests! Thank you very much for choosing Xiaohei! We apologize that you were not satisfied with your stay. Hope to have the opportunity to have more communication and exchanges with you, and give us more valuable suggestions. We will do a good job in every service link, and we sincerely look forward to your coming again! Thank you! ^
19mom
Featured Panorama Room (Double bed)
Stayed in Jan 2022
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 23, 2022
The room is very beautiful, the toilet is also spacious, the service attitude is super good, and everything in the room is free. I will come again next time. Hahahaha
Original TextTranslated by Google
Response from Property: Dear guest: I am very glad to hear from your message that I have left such a good impression on you. I hope you can continue to pay attention to Xiaohei in the future, and tell us more about your feelings and experiences during your stay in the future. We sincerely look forward to seeing you again. Come!
CCchendawei
Guestroom (2 beds)
Stayed in Aug 2022
Family
15 review
3.7/5
Posted on Aug 24, 2022
The environment is so-so and there is a tavern downstairs that is a bit noisy
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your thoughtful review. As you said, the hotel is located in a prosperous area, with first-class convenience in transportation, shopping and business trips. Every one of our employees will help you stay away from the hustle and bustle of the city and enjoy the beauty of the small town through more intimate and meticulous services. Looking forward to allowing you to enjoy a more perfect stay experience next time!
Guest User
Guestroom (2 beds)
Stayed in Feb 2022
Family
4 review
3.7/5
Posted on Feb 13, 2022
Everything else is fine, but the bar next to it is too noisy, maybe it's more suitable for young people
Original TextTranslated by Google
Response from Property: Thank you for your review and sharing, I am sorry that this stay did not fully meet your expectations. Regarding the suggestion you mentioned, we have negotiated with the bar to deal with the noise problem. We always pursue to create a perfect check-in experience for our guests. We believe that you will have a new experience when you stay next time. We sincerely invite you to come again. 10) Dear guests: Thank you
Guest User
Guestroom (2 beds)
Stayed in Feb 2022
Family
2 review
3.0/5
Posted on Feb 11, 2022
The sound insulation is poor. In the middle of the night, you can still hear the singing in the bar below. You can hear people calling to open and close the door. You can't sleep well all night, but the environment in the room is still very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Xiaohei! We are very grateful for your support and trust in the hotel, and thank you for your valuable suggestions to the hotel. There were other guests who were drunk that night, and our staff went upstairs to deal with it in time, but it still affected your rest. We sincerely apologize! We will continue to work hard to provide you with a more comfortable and warm stay experience. Looking forward to your visit and patronage again!
Anonymous User
Guestroom (2 beds)
Stayed in Oct 2021
Family
1 review
1.0/5
Posted on Feb 24, 2022
Very very very very very loud! ! ! The bar downstairs is constantly in motion, very noisy, and someone knocks on your door in the middle of the night, the law and order is very chaotic, I will never come again!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for sharing your experience of staying with us and giving us valuable opinions and suggestions on our work! We have made improvements in time, but this time we did not leave you with a perfect memory, looking forward to the next We can make up all the time, we are working hard, and look forward to your witness! I wish: all the best!