Pearl Gallery Hotel Guiyang

The location of the hotel is not ideal so they try to make it up with service. However the service is not up to standard. Lulu offered transfer from hotel to railway station this morning but she forgot to book the car! They want to help in many aspects but in vain and caused inconvenience and disturbance to the guests

Excellent service with personal touch , Facilities is clean , Staffs very attentive breakfast is amazing . A must visit whenever you are in Guiyang !

The service at the hotel is the best I have experienced so far anywhere in the world. The front desk and bartenders, servers like Judy, Elsa and Ivy constantly offered help, providing snacks, fruits and soup, afternoon tea and hands with luggages. and room services. The breakfast is ample with choices and cookers/servers go all the way beyond to help guests … keep up with good services and the hotel will win hearts of people and be rewarded.

One word to describe our stay at Maison Albar is spectacular. We received spectacular service, spectacular food and got upgraded to a spectacular room. Our concierge Alex, greeted us with warm smiles and helped us with everything thing that we needed. He ensured that our stay was comfortable, checked up on us in case we needed anything and was always available if need be. If I had to rate all of my stays in hotels throughout my life, I would definitely say that Maison Albar comes out on top. Their customer service is so phenomenal from the moment you enter to the moment that you leave. If I could live out of any hotel for the rest of my life, I’d choose this one. We stayed here for an occasion - a birthday celebration. We received complimentary drinks, cakes as well as dishes when we went for their exceptional 7-course fine dining experience. Eric, the manager of the restaurant makes sure to tell you what you’re eating, makes sure that you’re comfortable and makes sure that you don’t have any needs because everything is met before asking for anything. The room itself is meticulously clean, spacious they provide you with high end amenities, complimentary stocked up fridge and Maison Margiela products that leaves you with a naturally perfumed scent. I also love the the daily fruit, beverages and afternoons snacks that they leave in your room. If you are still feeling peckish after all this, you can pop into their French bakery on the ground floor, just in case you wanted an extra indulgence. Also, please also try out their delectable breakfast buffet spread. Thank you to the staff at Maison Albar for making us feel welcomed, comfortable and special.

Outstanding hotel, the best I've been staying in in China after 20-25 tries in the five-star range. A real boutique spirit with design creativity all around and a true French touch. Would recommand to anyone going to Guiyang. Special thanks to the manager Yilia for fine-tuned care and communication.