Wyndham Garden Hotel Guiyang (City Convention and Exhibition Center) Reviews
Wyndham Garden Hotel Guiyang (City Convention and Exhibition Center)
Building 4, Guiyang International Finance Center Phase I Business District, Guanshanhu District, Guiyang, Guizhou, ChinaView Hotel Details
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Wyndham Garden Hotel Guiyang (City Convention and Exhibition Center) Guest Reviews
4.6/5
Very Good
1916 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1916)
Positive reviews(1841)
Reviews with photos/video(275)
Classy environment(181)
Friendly front desk staff(161)
Easy to get around(155)
Delicious breakfast(107)
Close to metro(46)
Perfect for business trips(26)
Stayed multiple times(19)
Negative reviews(75)
Guest User
Deluxe Double Room
Stayed in Nov 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Nov 6, 2024
We have 2 nights stayed in WYNDHAM garden, which is great service we faced, thanks all!
JaydenChen007
Business Room (No Window)
Stayed in Feb 2024
Couples
8 review
5.0/5
Outstanding
Posted on May 4, 2024
simple and trendy decoration,upgraded by hotel,really appreciated.
very quiet room,meets my light-sleeper requirement
lots of supermarkets nearby,even can find a coffee stand just below the building
superb location
CHI CHUEN
Panoramic Suite
Stayed in Jul 2023
Business travelers
47 review
5.0/5
Outstanding
Posted on Jul 17, 2023
Good location. The hotel is clean with good service.
Aadu
Deluxe Double Room
Stayed in Jan 2023
Family
25 review
5.0/5
Outstanding
Posted on Feb 19, 2023
Very convenient place, rooms are very clean and tidy. Keep up the good service
Response from Property: Distinguished guests: Hello! Thank you for choosing Wyndham Garden Hotel Guiyang and taking the time to share your stay with us. We are very happy and honored to bring you a pleasant journey, your recognition and satisfaction is the best affirmation of our work. We will always repay your support with a professional attitude and enthusiastic service. Wish you have a pleasant trip!
Aqiang
Deluxe Double Room
Stayed in Aug 2022
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 1, 2022
Nancy
Anonymous User
Deluxe Room (2 Beds)
Stayed in Feb 2024
Family
5 review
1.7/5
Posted on Feb 14, 2024
It was colder in the room than outside. I checked in at 10pm and the air conditioner was still being adjusted at 12am. For a four-star hotel, this service is incredible! ! ! Breakfast was until 10:30, and when we went down at 10:10, almost every plate was empty! ! Anyway, I have never encountered anything like this.
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Response from Property: Dear guests: Hello! Thank you for choosing Wyndham Garden Guiyang as your stay for this trip to Guiyang, and sharing your stay experience and valuable comments with us in detail. We are sorry to hear that your stay did not meet your expectations. We are deeply sorry and thank you for your feedback. We will adhere to our original aspirations, constantly improve and improve our services and facilities, and work hard for the satisfaction of every guest. We hope that we will be able to provide you with a value-for-money guest experience again in the near future!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Other
5 review
1.0/5
Posted on Feb 2, 2024
Hotel owner, come out and get scolded! ! !
Seriously bad reviews, what facilities are there in the hotel, I suffered from insomnia, my experience is as follows:
I checked into room 922 on the night of February 1st and went to bed before eleven o'clock. Unexpectedly, the smart device in room 922 gave me a shock and automatically turned on the light around 1:10 in the morning. I turned it off three or four times to fall asleep, and then turned it on automatically after less than a minute. After that, I felt sleepless and very irritable.
After contacting the manager to request check-out, the light turned on automatically again during the communication process. The hotel manager and room service aunt were present to witness this.
I really don’t dare to live there and spend money to buy insomnia. . .
Okay, since the business travel order cannot be refunded, please change me to room 2021. There is no other way. After one trip, I can't sleep after 2 o'clock in the morning.
Sorry manager and room aunt, but my emotions are out of control and it has nothing to do with you.
I thank you, the owner of the Wyndham Hotel, for blocking the negative review. It is not unfair at all.
I hope you will improve immediately and not leave a psychological shadow on the next guest.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Wyndham Garden Guiyang as your stay for this trip to Guiyang, and sharing your stay experience and valuable comments with us in detail. We are sorry to hear that your stay did not meet your expectations. We are deeply sorry and thank you for your feedback. We will adhere to our original aspirations, constantly improve and improve our services and facilities, and work hard for the satisfaction of every guest. We hope that we will be able to provide you with a value-for-money guest experience again in the near future!
Anonymous User
Deluxe Double Room
Stayed in Oct 2023
Family
9 review
1.0/5
Posted on Oct 6, 2023
1. First of all, the front desk staff who received us that day were unprofessional and did not tell us anything about breakfast or parking tickets. Even when I called to ask questions, they couldn't answer them for a long time. Second, the smell of the room was very strange, with a fishy smell, and the layout of the room was very unreasonable. There were two white bathrobes hanging in the large wardrobe next to the wash basin. I was scared to death in the middle of the night. The smell of sewers is disgusting. 3. The window in the room could not be closed, but fortunately there was no sound that night. 4. The location is very good, located in the city center. Just hearing the name of the hotel sounds very high-end, but in fact it is just an express hotel similar to the Hanting Hotel, which is highly not recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Wyndham Garden Guiyang as your stay for this trip to Guiyang, and sharing your stay experience and valuable comments with us in detail. We are sorry to hear that your stay did not meet your expectations. We are deeply sorry and thank you for your feedback. We will adhere to our original aspirations, constantly improve and improve our services and facilities, and work hard for the satisfaction of every guest. We hope that we will be able to provide you with a value-for-money guest experience again in the near future!
Guest User
Deluxe Double Room
Stayed in Oct 2023
Business travelers
5 review
1.2/5
Posted on Oct 4, 2023
A toxic hotel.
The nearby concerts rehearsed every day until one or two in the morning, and the hotel couldn't do anything. They only said that there was nothing we could do. I asked to change rooms twice to no avail, but another group of guests were upgraded to a suite. It’s not that I want to take advantage of you, but I have already told you that I had a bad sleep.
When I checked out, a 10 yuan deposit was deducted for no reason. I was told that I used a laundry bag. What should I use it for? I have never seen this thing before. Do I practice magic?
The smell in the toilet was so bad that I probably used a laundry bag to contain my disgusting vomit.
The water flow in the bathroom is very small, only suitable for bathing ants.
It's an extremely disgusting hotel. I won't come here a second time. Please don't choose it if you are traveling on business, otherwise it will be enough for you.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Wyndham Garden Guiyang as your stay for this trip to Guiyang, and sharing your stay experience and valuable comments with us in detail. We are sorry to hear that your stay did not meet your expectations. We are deeply sorry and thank you for your feedback. We will adhere to our original aspirations, constantly improve and improve our services and facilities, and work hard for the satisfaction of every guest. We hope that we will be able to provide you with a value-for-money guest experience again in the near future!
Guest User
Family Suite
Stayed in Sep 2023
Family
6 review
2.5/5
Posted on Oct 4, 2023
It was very noisy. There was municipal construction work downstairs from midnight to 6 a.m. every day. There was nothing the hotel could do. The glass in the room was really not soundproof at all. I was woken up every day, so I had to check out early. The hotel is ok in other aspects, and eating is very convenient.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Wyndham Garden Guiyang as your stay for this trip to Guiyang, and sharing your stay experience and valuable comments with us in detail. We are sorry to hear that your stay did not meet your expectations. We are deeply sorry and thank you for your feedback. We will adhere to our original aspirations, constantly improve and improve our services and facilities, and work hard for the satisfaction of every guest. We hope that we will be able to provide you with a value-for-money guest experience again in the near future!
Fatexsy
Deluxe Double Room
Stayed in Aug 2023
Travel with friends
15 review
1.0/5
Posted on Aug 31, 2023
We stayed in two rooms for three days with three adults and one child. This hotel with windows is a little more expensive, while the one without windows is 100 cheaper. We have windows. The room is very small. The windows cannot be closed tightly and it is very noisy. , there are motorcycles blowing up the streets downstairs in the middle of the night, and there is also a supermarket or convenience store that automatically displays some discount advertisements in the middle of the night. You can hear them clearly on the 11th floor. I am really desperate and helpless. I have booked it for three days. I have already paid for the room. Secondly, I really don’t want to comment on the cleanliness except for the bed. The most terrible thing is the lighting. There are only two bedside lights in the room, which are reading lights. Three small spotlights are useless. The bathroom only has one spotlight. That’s why I installed a lighted wash mirror, but it’s of no use. The light in the vanity mirror cannot be turned on because it’s broken. The bathroom is very dark. It’s emphasized here that girls should stop and go around as far as they can. Listen to people. I advise, otherwise you will know what it means to not be able to see whether the powder is applied evenly. There is also a full-length mirror. Well, it can only be used as a full-length mirror. Sisters who do makeup should avoid this store. Besides, there is no nozzle for the hair dryer, so my hair can easily get mixed in. I have experienced it, and the hair dryer is touch-sensitive, not a switch. When I use it, there is wind and there is no wind. And the shower gel is like that, after using it for half an hour, I still feel that my body is greasy and has not been washed. Let’s talk about the service. , the takeaway that the person ordered arrived before arriving at the hotel. I went back to the room to see that the robot had not delivered it. When I went downstairs to look at the robot, there was no front desk inside. I asked the front desk and said, "Wait a moment, because I was checking in a customer at the time." , Okay, I'll wait, but it turned out that half a day ago, a customer had checked in and left without paying any attention to me. Later, other customers came to ask about the matter and left it to others to handle. I waited at the front desk for another ten minutes, and another customer The front desk came to ask me and then the service desk searched everywhere but couldn't find it. At this time, I was already a little angry. I said it's up to you and just forget it if you can't find it. I went back to the room. After a while, the robot brought it to me and then I checked in. It was like this again on the third day. The takeout arrived at around 9:00. The delivery person said that the front desk would deliver it, but it was not delivered until 10:30. My friend asked me where the takeout was delivered, so I called the front desk to ask. Why is it that an hour and a half after nine o'clock, the takeout has not been delivered upstairs? At this time, I heard on the phone that the front desk was asking which room the takeout was in and I was still looking for it. I was really speechless. Then the front desk said that I would help you deliver it. Let's avoid the robot delivering your meal and not receiving it. I promised that the result will be delivered by the robot in the end. It's true that not all Wyndhams are the same Wyndham. You should really consider it carefully before checking in. This can only be said to be a Samsung. , it’s the kind of hotel you can imagine in an office building, and then I reiterate that girls who want to put on makeup should avoid lightning and listen to others’ advice. The picture above is really a promotional picture. In actual light, you can't see it. You can see people and you can see clearly that the powder is not spread on the face. There are two different things. I'm too lazy to take pictures because it's a waste of memory, but I have to leave a review in order to prevent others from making mistakes.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Wyndham Garden Guiyang as your stay for this trip to Guiyang, and sharing your stay experience and valuable comments with us in detail. We are sorry to hear that your stay did not meet your expectations. We are deeply sorry and thank you for your feedback. We will adhere to our original aspirations, constantly improve and improve our services and facilities, and work hard for the satisfaction of every guest. We hope that we will be able to provide you with a value-for-money guest experience again in the near future!
Haibiandeyexiaokai
Family Suite
Stayed in Aug 2022
Family
21 review
4.7/5
Amazing
Posted on Aug 14, 2022
Well said first:
1. The room is big enough. The parent-child suite is one bedroom, one living room, two bathrooms, two beds, 1.5 meters and 1.2 meters. Our living rooms are very spacious;
2, breakfast is better. The variety is rich, rice noodles, fried noodles, and hot dishes are all well done. When the room is full, it is not too crowded when we go to the restaurant at 9:30;
3, the surrounding is very convenient. There is a convenience store downstairs, and there are large shopping malls such as ccpark and Yunshangzhou within a 15-minute walk, as well as the Internet celebrity Zhongshuge;
4. There is a laundry room on the sixth floor of the hotel, which is very friendly to tourists who do not want to take dirty clothes home.
To say something bad:
1. The parking lot is not owned by the hotel. It is located on the first and second floors, but the signs are not very clear. If you have a bad sense of direction, you need to find it for a while. It is recommended that the hotel can add signs on the ground floor, so that self-driving tourists can park without worry;
2. The breakfast is on the 12th floor. Those of us who live below the 12th floor can only take the elevator to the 11th floor, and then take the first floor of the escape stairs to reach the restaurant. After breakfast, we need to relay.
3. There is only one trash can in the living room of the suite, and the other two trash cans are in the toilet room, so it is not convenient to throw garbage.
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6/8
Response from Property: Dear Guest: Hello! Thank you very much for choosing to stay at Wyndham Garden Hotel Guiyang! I am also very sorry that this stay did not bring you a very satisfactory accommodation experience. Your suggestion is the driving force for our progress. I have reported the hotel service questions you raised to the department manager, and will strengthen the training and supervision of customer service in the future work. Sincerely look forward to meeting you next time!
QQziDC
Deluxe Double Room
Stayed in Aug 2022
Family
27 review
3.7/5
Posted on Aug 15, 2022
The breakfast in the four-star hotel is not as good as the breakfast in the Hanting Hotel. It is not enough to have less choice. Pour two cups of black tea and it will be gone😞. For a room of more than 700 a night, except for two bottles of mineral water, other drinks cost money, which is also a bit expensive.
The location is good, it is very close to the ark on the cloud, the provincial museum, the library, and the subway station. The overall value for money is not high.
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Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2022
Family
11 review
5.0/5
Outstanding
Posted on Aug 15, 2022
The room is big enough, except the price is a bit expensive, there is nothing wrong with it. It's very close to the museum and far from the city, but it's convenient to take a taxi. The breakfast is not bad, with freshly ground coffee and Changwang noodles.
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for choosing Wyndham Garden Hotel Guiyang and taking the time to share your stay experience with us. I am very happy and honored to bring you a pleasant journey. Your recognition and satisfaction is the best affirmation of our work. We will, as always, repay your support with a professional attitude and warm service. I wish you a pleasant journey!
Anonymous User
Family Suite
Stayed in Aug 2022
Family
9 review
3.7/5
Posted on Aug 14, 2022
I drove a long-distance bus to check in at 2:40 p.m. and was told that the room had not been cleaned, so I had to wait for 30 minutes. After I simply expressed my dissatisfaction, I went to the lobby to wait. But after about 20 minutes, I went to ask again and found that the cleaning had not started! Really speechless!
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for choosing to stay at Wyndham Garden Hotel Guiyang! I am also very sorry that this stay did not bring you a very satisfactory accommodation experience. Your suggestion is the driving force for our progress. I have reported the hotel service questions you raised to the department manager, and will strengthen the training and supervision of customer service in the future work. Sincerely look forward to meeting you next time!