Pullman Guiyang

Pullman Guiyang Reviews

Pullman Guiyang

No.100 Jiefang Road, Nanming District, Guiyang, Guizhou, 550007, ChinaView Hotel Details
Pullman Guiyang
Pullman GuiyangPullman GuiyangPullman Guiyang
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Pullman Guiyang Guest Reviews

4.7/5
Outstanding
4629 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(4629)
Positive reviews(4502)
Reviews with photos/video(1640)
Friendly front desk staff(471)
Near shopping area(358)
Convenient for shopping(318)
Delicious breakfast(260)
Great swimming pool(44)
Luxurious(36)
Excellent afternoon tea(29)
Negative reviews(127)
kk85
Executive Deluxe King
Stayed in Aug 2024
Travel with friends
14 review
4.0/5
Very Good
Posted on Aug 11, 2024
Room: Stayed on the 27th floor in one of the executive rooms and it definitely was not executive. Luxury was definitely lacking as most of the interior in the bathroom/shower bath area was old and in need of help. The closet was so dusty inside too. However the room itself was nice enough with a big enough bed and a good view of the city. Complimentary fruit was there on arrival but compared to other executive rooms in hotels it missed the personal touch. The executive lounge on the 30th floor was fine enough with cakes, salad and some hot dishes alongside fruit and beverages. Would be nice if they offered wine though. Staff: staff here are wonderful. Very attentive and cheerful. Cleaners, waiters, reception and everything in between- all lovely people. Breakfast. The breakfast buffet is the highlight. Absolutely delicious and such a wide variety of to choose. Western and Chinese dishes are available with plenty of fruit and bakery items too. Fantastic. Location: Easy enough to reach plenty of attractions and snack street is very close by. Overall a pleasant stay.
6/13
Response from Property: Dear guest: Hello! Thank you for your stay at Pullman Hotel Guiyang. At the same time, we regret that we could not receive your five-star praise.We are sorry to bring you a unsatisfactory stay experience, the 26th to 30th floors of the hotel are executive floors, we will pay attention to the problem of outdated room facilities you raised, I hope you can contact us in advance next time you come back, so that we can arrange a better room for you. The executive lounge of the hotel provides drinks, maybe the staff did not replenish them in time when you went there. I'm terribly sorry.We will continue to work hard, do a good job of service, for your next stay to get your five-star praise. We hope that we will always be your first choice of staying in Guiyang, wish you a happy life! - To Betty Wang, front office manager
Thomass
Superior King
Stayed in Aug 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Aug 30, 2024
First of all,much better service than other same level hotels in Guiyang. Great experience no matter from breakfast quality to front desk, management team had done a great job. btw location wise its really close to the new MIXC which is really convenient ! Also a popular local snack street near by.
Response from Property: Dear guest: Thank you for your 5-point review! Every city always has reasons to make people miss it, every season has a scenery that we cannot forget, and every hotel has its sweet and warm memories. I hope the Pullman Guiyang Hotel will be the warmest and most unique one in your memories! Coming back to Pullman Guiyang often and wishing you a happy life- Betty Wang, Front Office Manager
Guest User
Superior King
Stayed in Jun 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Jul 12, 2024
As a business traveler I am no stranger to this hotel as it is conveniently located near many restaurants and places of my interest. This hotel is also linked to a shopping mall and food street with many delicious foods. The reception staff, concierge and bell boys are friendly and helpful, check in was a breeze. I stayed in room 2320 on the 23rd floor and Madam Ho (何) @ ROCK the housekeeping lady is definitely a great credit to this hotel as she is very helpful, understanding, accommodating, cheerful, always smiling and very professional in her work. This hotel needs more people like her. I will absolutely stay here again in my next business trip, especially on the 23rd floor
Response from Property: Dear Guest,Thank you for sharing your stay with us and for your recognition of the hotel staff's service. Pullman Guiyang located in the Nanming District of the main city, the hotel is closely connected to the Shopping Mall, a large-scale entertainment, shopping, gourmet food and leisure center, which is a good place for you to have leisure and entertainment as well as to explore the special Guiyang food and snacks. Thank you again for your feedback and we look forward to your next visit.--Samantha Jiang Welcomer
siu fong
Deluxe Twin
Stayed in Jun 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jul 2, 2024
Staff are very nice and very helpful. Gym is good, a lot of machines. Location is alright, close to the main train station, not at the most popular area but Guiyang is not big so fairly easy to take taxi and go to go around. The hotel has to be refurbished, the room and toilet have to be updated urgently. The AC system is so old and dirty, so smelly when it is on! Full of smell of old cigarette which is disgusting. The shower drainage is so bad and it was like a pond only after using for 1 minute!
Response from Property: Dear Guest: Thank you for sharing your stay with us and for your recognition of the hotel staff's service. Pullman Guiyang located in the Nanming District of the main city, the hotel is closely connected to the Shopping Mall, a large-scale entertainment, shopping, gourmet food and leisure center, which is a good place for you to have leisure and entertainment as well as to explore the special Guiyang food and snacks. Your specific feedback on the room has been forwarded to the hotel housekeeping and engineering department for immediate follow-up, avoid to impact experience to other guests. Sorry for the inconvenience, thank you again for your feedback and we look forward to your next visit.- Betty Front Office Manager
Guest User
Superior King
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 31, 2024
环境:heritage general store...............................................
Chung Ya
Deluxe Double Room
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on May 27, 2024
Great location and amenities. The room is clean and spacious.Really enjoyed the afternoon high tea as part of the package. We in fact extended our stay here utilising day tours recommended by a very helpful front deck staff Rebecca. Excellent service by her and made our stays in Guizhou so much enjoyable.
Response from Property: Dear guest, thank you for choosing Pullman Guiyang as your accommodation and taking the time to share your experience with us. We also appreciate your affirmation of Rebecca at the front desk. Your affirmation is the driving force for us to move forward, and creating a wonderful stay experience for guests is also the driving force and goal we have been striving for. Being satisfied once is not our ultimate goal. We hope you are satisfied every time, and we will always be your first choice for staying in Guiyang. Wishing you a happy life! -Betty Wang, Front Office Manager
Anonymous User
Deluxe Double Room
Stayed in Feb 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 5, 2024
Good location. Good facility. Good service. Good breakfast. Very good
Response from Property: Dear guest: Hello! Thank you for your stay at Pullman Hotel Guiyang. At the same time, we regret that we could not receive your five-star praise. We will continue to work hard, do a good job of service, for your next stay to get your five-star praise. We hope that we will always be your first choice of staying in Guiyang, wish you a happy life! - To Betty Wang, front office manager
Aloysius
Superior King
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Location was excellent, service was impeccable, highly recommended.
Response from Property: Dear guest: thank you for your 5-points feedback and its our honor to get your recognition! Pullman Hotel Guiyang is committed to providing guests with a feel-at-home experience. We hope Pullman Hotel Guiyang will become your first chocie hotel in Guiyang in the future. We are happy to provide you with intimate service and look forward to your visit again. - Betty Wang, Front Office Manager
James Lee
Superior King
Stayed in Apr 2024
Travel with friends
15 review
4.5/5
Great
Posted on Apr 23, 2024
very good location. friendly staffs
Response from Property: Dear guest: Hello! Thank you for your stay at Pullman Hotel Guiyang. At the same time, we regret that we could not receive your five-star praise. We will continue to work hard, do a good job of service, for your next stay to get your five-star praise. We hope that we will always be your first choice of staying in Guiyang, wish you a happy life! - To Betty Wang, front office manager
Diana
Deluxe Double Room
Stayed in Mar 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Mar 8, 2024
Very nice & convenient location
Response from Property: Dear guest, Thank you for your recommend . Pullman Guiyang strive to provide a high quality service for every customer, your feedback is very important to us. Meanwhile, thanks for you tell us about your experience at Pullman Guiyang. I had shared your comments to our related departments. We appreciate your sharing your experience, and we hope that you will give us the opportunity to offer better service for you in the future. Sincerely. --Welcomer Samantha.
Liverpoolfc
Deluxe Double Room
Stayed in Apr 2023
Family
37 review
4.0/5
Very Good
Posted on Jun 2, 2023
Comfortable hotel room and friendly staff. The buffet could probably have a little more variety. The location is convenient it's central and easy from the airport.
Response from Property: Dear guest, Thank you for your stay experience at Pullman Guiyang. We will try our best to provide service, striving to receive your five-star praise when you check in next time. I hope we have always been your first choice for staying in Guiyang, and I wish you a happy life- Best regards to Betty Wang, Front Office Manager
Nina
Superior King
Stayed in Mar 2024
Travel with friends
26 review
4.5/5
Great
Posted on Mar 13, 2024
Clean and convenient for me
Response from Property: Dear guest: Thank you for your stay at Pullman Guiyang. At the same time, we regret that we could not receive your five-star feed-back. We will continue to work hard, do a good job of service, for your next stay to get your five-star feed-back. We hope that we will always be your first choice of staying in Guiyang, wish you a happy life! - Samantha Jiang, Welcomer
JamesHarris
Deluxe Twin
Stayed in Aug 2022
Travel with friends
35 review
4.2/5
Very Good
Posted on Oct 21, 2022
My friend and I stayed here for one night. Whilst there was nothing wrong with the hotel and we enjoyed our stay, I did feel the place is a little dated. The room was clean and comfortable, it had floor to ceiling windows that made the room very light and offered a nice view over Guiyang. The bathroom was really large and the TV in the bath was a nice touch. It was just small things that ‘missed the mark’ like mouldy sealant and tarnished chrome around the basin, they’re not a big deal, just not something I expect in a five star hotel. Overall our stay was good though and I wouldn’t hesitate to stay here again.
Response from Property: Dear customer! Thank you for sharing your experience of staying at Pullman Guiyang. Thank you for your valuable comments, and we will inform the Housekeeping and Engineering Department to check and follow up about the matters. We will make unremitting efforts to provide good service and strive for your five-star praise when you check in next time. I hope we have always been your first choice to stay in Guiyang. -Sincerely, Betty Wang, Front Office Manager
susilo
Superior King
Stayed in Oct 2023
Other
2 review
5.0/5
Outstanding
Posted on Oct 31, 2023
Great experience at this hotel
Response from Property: Dear guest: Hello! Thanks for your 5 out of 5 review! Every city will always have a reason to miss, every season has our difficult scenery, every hotel has their sweet and warm memories, I hope Pullman Hotel Guiyang will be the most warm and unique one in your memories! Come back to Pullman Guiyang often, I wish you a happy life! - To Betty Wang, Front Office Manager
Chen
Deluxe Double Room
Stayed in Oct 2023
Couples
3 review
4.5/5
Great
Posted on Oct 5, 2023
Very nice environment.
Response from Property: Dear Guest, thanks for choosing Pullman Guiyang as your preferred hotel to stay, we are very happy to receive your feedback, also we will try to provide better service and hotel product to make you more satisfied. Looking forward about your next visit. Best Regards-Betty Wang Front Office Manager