Guest User
July 31, 2024
I stayed in room 8427. Since I got off the plane early in the morning, I chose a hotel that was relatively nearby. The hotel's rating was pretty good. I often go out and don't like to read bad reviews. After reading this, you will feel that you can't stay in any of them, so I simply didn't read it.
After checking in, I found that the hotel looked okay, and there was no obvious odor. The towels were disposable, so I felt okay. I washed up and got ready to go to bed.
After lying down, I played with my phone for a while and got ready to go to sleep. After turning off the lights, the noise was obvious. I went to close the window and found that the window could not be closed. I called the staff to come over. When the window handle was tightened, the noise was obviously reduced, but when I let go, it automatically popped open. Noise recovery. There is a main road right outside the door. When large trucks pass by, the noise is very loud. I also live on the side of the road. Normally the noise has no effect on me, but this window that cannot be closed and the large trucks passing by frequently are really unbearable.
The hotel staff said that the windows could not be repaired at night, and since I might be the last guest to check in, I would not be able to change my room if the room was full. I said I wanted to leave, but she said the money could not be refunded.
I was in a good state of mind, so I made a final phone call and used the recording as evidence, checked out and left to change hotels. It was already around three o'clock in the morning, so there was no point in arguing, and rest was the most important thing.
I contacted the platform after I had a full sleep the next day. After many communications, the merchant refused to refund me. Finally, the platform gave me a refund.
The hotel's attitude is cold and cold, with no sense of service and no care for guests. They seem to have never thought about whether they should check the condition of the room and whether it meets the occupancy standards. Will it affect the rest of a person who checks in early in the morning?
Very bad! ! ! The above statements are not embellished in any way, are supported by recordings, and a complaint has been made to the relevant departments.
The original intention of writing this review
1 A piece of advice for those who read bad reviews, the noise factor must be considered. If you want to stay, it is best to go early and check it out. If there is any problem, you can change the room if the hotel is willing.
2 Make a wish: If the noise level of the hotel can be made public in the future, it can be measured with any mobile phone. It is very convenient. Those who write reviews can post screenshots. I measured the noise of a second hotel on the same street. The windows looked the same as this one, with single-layer glass. When the windows were closed, around 3:30 in the morning, the maximum was 71 decibels. For your reference.
Original TextTranslation provided by Google