Best Guilin Spa Hotels

Amazing hotel, I guess it has been renovated recently . The room is magnetic, and the staff can speak English quite well . Swimming pool, jacuzzis (3 of them), sauna and steam room, excellent gym with table tennis 🏓 equipments makes this property and excellent place to stay. Breakfast was excellent as I am a huge fan of Chinese food, not much of western food, but there are kids station, bread, coffee (good one) , sausage and bacon, and several other options of pastries such as croissants and danish. Thanks XiaoWu小伍 for the amazing service guiding us around the rooftop, taking pictures of us, and giving assistance providing all the important information on how to enjoy the hotel facilities . the only bad thing is the costumers , a huge amount of them smoke everywhere although there are signs saying the whole property is forbidden to smoke. The hotel should remove the ashtrays in front of the elevators . Unfortunately it is a problem in China when you go to hotels and makes very unpleasant the shared ventilation bringing smoking smell into other people’s room.

Our stay at this hotel was truly exceptional, surpassing even the standards of a five-star establishment. From the moment we arrived, we were warmly welcomed by the front desk staff. The service and hospitality were beyond our imagination. The rooms were immaculate and the beds incredibly comfortable. The hotel's prime location places major tourist attractions within easy reach. Each floor has ample water supplies, and complimentary drinks and fruits are available at the front desk. Thoughtfully, a welcome package is provided for children. The restaurant offers a well-balanced breakfast and high-quality meals throughout the day. Above all, the staff ensures your comfort at every moment, attending to your needs with remarkable attention and care. We had an outstanding stay and highly recommend this hotel. The dedication of the staff to provide exceptional service and support is commendable, making this experience one of the best in hospitality.

Great experience in Guilin. Rooms are incredible for us. Nice breakfast. Also, the bar has good cocktail with good view. Strongly suggest to have a try. Room service was very warm hearted. Hope they would have more efficient hair-drier.

My first impression of Shangri La Guilin is that many staff speak English proficiently or at least the basics that are required for their job. I arrived an hour and a half before the check in time but they promptly checked me into my room without any long wait. My luggage was taken to my room by a bell boy whose English was even better than the front of the house. My initial thoughts of the room was that it was quite old fashioned and the interior design & amenities were dated in comparison to most 5 star hotels. The view however was exceptional. I could clearly see the garden, river and mountains. After my first night I was woken by some loud music. Though the staff tried to tell the dancers that playing the music was disruptive to their guests, they continued to play it which further frustrated me. I informed the guest manager Edward who was very helpful in rectifying this. He upgraded me into a much nicer room that he ensured me should be quieter. They also gave me complimentary fruits in the room which added to the nice gesture. This is exactly the kind of quality of service that earns them a 5 star rating. Carl at the front desk was also very competent and was very helpful when I had to pay for something through wechat. The room I came with was a package deal that included breakfast, spa voucher, photoshoot and club privileges. It was worth the extra cost as the all inclusive club buffet during happy hour was filling and tasty (photo attached). Breakfast was a Chinese buffet with a fusion of western basics such as cereal, toast and bakery items. If you have the time, I would highly recommend seeing Kelly (English name) for a ”signature Asian” massage at the spa. She applied the perfect pressure for me and was very kind. The photoshoot was organised through wechat and included 6 photos. The photographer was lovely and the final photos made special memories of my time in China. Suggestions for improvement: several items in the room are in need of repair or replacement eg. old hair dryer that lightly blows air (useless), flickering lights when you turn it on and the phones. I also think if they were to refurbish the pools outside then the place would appear less worn down. Overall, the service and reputation is what made this stay worth it. I look forward to staying at Shangri La again

Great hotel in a wonderful and convenient location. Staff were particularly helpful and check in was super easy. In particular, Peng Min at the hotel front desk was very patient in answering all our questions about tour bookings and even helped us book a 4 start cruise from Guilin to Yangshuo for the next day. Thanks to the team at the hotel for making our stay and trip so easy and enjoyable.

Room was modern, very large, and clean. The service is good. Having the laundry room is very convenient. The breakfast is not very good, we went out to get our own breakfast every day after the first day. The rooftop bar and pool aren't fully built yet so that wasn't available. The gym is very musty and all of the equipment is unplugged, so it was pretty much useless.

The hotel staff were very helpful and courteous. They arranged to pick up and drop off service and ensured we were okay. The location is good and the rooms were very clean and cozy. The price was very affordable as well. I’ll recommend anyone to stay here, and I’ll definitely be back!

Amazing space in the room, fresh and clean, comfy, luxurious. Staff was very nice and tried to help a lot. The only complaint is that the lady who sold us a cruise trip to Yangshuo did not tell us there are later ships than 8 am, instead she only told us there is 8am one. The transportation guide didnt wait even 1 minute and the front desk had no clue we're going. They should have called us before leaving the hotel without us. We ended up having to pay taxi to the port and very stressful because we thought no nore cruises for that day. So if she told us that we can take later boats that would be our preference, we'd not waste time and money But the hotel is amazing. Attached is view from our room

River Li Hotel exceeded our expectations with its superb view overlooking the lake and the iconic two pagodas. Our cozy room was the perfect spot to take in the beautiful scenery. We especially loved the afternoon tea experience, which added a lovely touch to our stay. The staff were super helpful and friendly, making sure we had everything we needed for a comfortable visit. Overall, a fantastic experience that we highly recommend!

It is convenient to travel by car. The hotel has a parking lot and there are shared electric cars next to it, which is convenient for going to surrounding attractions. The service and environment of the chain hotel are excellent. The bed is also very soft. The handheld shower head in the shower room has two heights, which is very friendly to short people! Very considerate and sent water and yogurt. Thanks to the staff!