SYYF Xiangshan Promise Hotel Guilin（Xiangbishan Liangjiang Sihu Branch）

This hotel exceeded our expectations. They were very sincere. Check in was easy. Each staff member that we met was genuinely kind on every single day. I also did not expect the laundry service to do so well. This was a lifesaver for me. There was a daily text message for the weather and breakfast reminder which was very thoughtful. The breakfast was great and provided a variety that each member of the family could enjoy. The pool was shallow, but a great refresher for the children. At first they did not like the bugs, inside but it could not be helped. I could see they monitored the chlorine levels. The view from the pool deck has an amazing view of the mountains. During rainy days, we enjoyed a couple of movie nights using the projector. Check out was a breeze and my kids loved the gift they received. Overall, all members were very happy with our first Guilin Hotel experience here.

Amy was very friendly and provided excellent service. She was quick to respond and made my stay very special. Love the large size room and comfortable beds. Thanks again Amy and the other hotel staffs for your exceptional services.

The friendly staff and modern facilities make for a lovely stay. I love the cave room and luxurious bathtub, the modern bathroom with bidet is a nice touch. Amy and the team take care of all of my needs and I look forward to visiting again to relax!and the room is very nice,I like it!

Had a wonderful stay. The hotel was great, the service was excellent, and the staff were incredibly helpful and kind throughout my visit. Would definitely stay again!

Wonderful mountain view. You can see the peaks from the balcony! Room was very clean and and air conditioning was very responsive. Location was perfect - walking distance to the Sun & Moon pagodas and the elephant trunk hill. If you're into walking, you can even walk from the East West Alley. Really great & friendly service as well - everybody was always smiling and they even gave us a little gift bag on the way out. Very accommodating with a late check-out too.

We loved this hotel! The service is excellent, the staff team is trying to make your stay comfortable. You won’t miss anything here. They even have a area where the kids can play and feed with rabbits. The room in which we stayed is spacious, clean and nice decorated. The breakfast is good, there are many choices. Hotel is at walking distance from the elephant hill trunk and two rivers and four lakes. Reed flute cave is approx. 15 min drive from hotel. Will come back here again!