Anonymous User
July 14, 2024
This is my first time to give a negative review, it’s really bad!
I booked two 1.35 bed rooms with windows.
The area is more than 30 square meters, and there are 2 chairs and a dining table in the room.
As a result, I was assigned a room without a dining table for the first time and the room was super small.
I called to ask for a change, and was told to go downstairs to get the room card and check it out. After much trouble, it turned out that the room was still not the room I booked. The final room I booked was 706:
1. There is no bed at all1.35
2. The windows in the house are also considered windows. They are blocked by a wall and no sunlight can come in.
I just had a dining table, so I had to compromise.
Consult the front desk, and 806 and 906 are all booked (the rooms next to 806, 906 or 704 have unobstructed windows)
I just want to ask, I made a reservation on July 4th, and you have already booked it, so what’s the point of my reservation?
I have always believed in the quality of Lavande Hotel, but it has never been so bad in Guilin!
Not to mention that the facilities are very old. The beds are not even 1.35 meters tall. Why did you say 1.35 meters?
If the windows are blocked and no sunlight comes in, is it considered a room with windows?
I booked it with Ctrip. I went to the front desk to verify the room, but they said they couldn't find the order number. I was really speechless. The front desk staff didn't even know Ctrip?
Forget it, I am completely disappointed with Lavande Hotel!
Just look at the picture for details. If the bed had 1.35, I would eat the bed.
If there is a cover less than 1 meter outside the window, does it count as a window?
The lights inside the house are very dim, and the lights cannot be turned on at all. There is no sunlight outside the window, and it is extremely dark.
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