Vienna International Hotel (Guilin Seven Star Park, Polytechnic University, Dongxi Alley)

1. First of all, we went there and parked in a super far place 🅿️. It took five or six minutes to walk there. We were taken to the gate of someone else's community to park, but they didn't care much. They asked us to find a place to park by ourselves. The service was not good. After parking the car, we asked how to go back. They asked us to walk back, and didn't send a car to pick us up. We had to drive back the next morning. It was really outrageous! 2. We booked a double bed room, and they gave us two single beds put together, with a big gap in the middle! Isn't this cheating consumers? ! 3. Later, we called the front desk and said we wanted to change rooms. After that, we didn't take us to the new room. We said it was on the fourth floor. We went down to the fourth floor with our bags and didn't see anyone waiting. They asked us to go to the front desk to get the room card, and after that, they asked us to send the room card of the original room down. It was 1:30 in the morning. The service attitude was really bad, and the operation of putting two beds together was also shocking!

The room is very clean, spacious and bright, the facilities are relatively new, the check-in experience is good, the service is also very good, I will stay here again next time.

It's not bad, but there is no desk lamp on the table, which makes it a bit hard to read. Also, the mattress feels too high. Overall, it's a good experience

The room is clean and tidy, the service is very thoughtful, and parking is very convenient. I stay in this hotel every time I go to Guilin. It's very good

The service attitude is very satisfactory, the problem is solved in time, and I will definitely come again next time.

The room facilities are OK. The service is average. The parking lot is charged!

1. The front desk clerk has a bad attitude. 2. I haven’t been charged 30 yuan for parking when staying at a hotel in many years. What kind of hotel is this?

The room was very clean and tidy, the decoration was very heavy, the color matching was also soft and warm, it felt stable and comfortable to live in, and it was very quiet. The breakfast was a little simple, and the breakfast room lacked a little beauty and luxury.

I went to have breakfast around 6:40 a.m. on 5.18. When I checked in, the front desk didn’t give me a breakfast voucher. The aunt was the first to receive me and didn’t ask about the breakfast voucher. The second one was a guy in black clothes from the kitchen who asked about the breakfast voucher. I said I would go to the front desk later. I'll give it to you. He said there's no roll and he'll get out immediately! I said standby, but he said no, he meant I shouldn't be staying in a hotel! I’ve stayed in so many hotels in Vienna, and the first one was so awesome. I won’t stay in this hotel again in Guilin! ! !