Guilin Central Palace Hotel(Guilin Two Rivers and Four Lakes East and Elephant Trunk Hill)

Overall a very nice hotel but I wouldn't give it 5 stars. In my opinion it's more of a 3-4 star boutique hotel. The room was very large and nice, with 3 panoramic windows to the courtyard in front of the entrance. No unpleasant smells, one window with mosquito net. The TV didn't work, meaning it didn't have regular channels connected. The bathroom very large but unfortunately without any heating. In my opinion too cold for a bath or shower. Leaving the door to the room open and raising the room thermostat to 30 degrees Celsius didn't change anything. Welcome fruits were very nice. Free afternoon tea modest, exactly as shown on the photo during booking. Amenities with too strong for my taste, masculine smell. Based on the number of seats in the dining room (only 24), I think it's a really small hotel, so the breakfast had a very limited choice and quantity, but it was tasty. At the check out each guest receives a pack of local tea. The location of the hotel is excellent. It is connected by bus 18 or 100 with Guilin North station but I don't recommend taking bus. First of all, tickets from Guangzhou or Shenzhen should work, but they didn't, and neither did Allipay. One ticket costs 2 yuan, and you can pay in cash. More importantly, there is no overground crossing between the nearest bus stop and the hotel. You have to use an underground passage [a lot of stairs, no lift], and with suitcases it's a big problem. In the other direction, from the hotel to the station, there's no such problem. Taxi cost around 0.25 euros per kilometer.

The staff of this hotel is exceptionally friendly and accommodating. The rooms are spacious and impeccably clean, making for a comfortable stay. Additionally, the location is conveniently close to many of Guilin's top attractions. I wholeheartedly recommend this place to anyone visiting the area.

Service was great, with the complimentary breakfast and tea. The room was beautifully decorated and large in size. Also conveniently located near the walking street.  What could be improved - the treadmill in the gym was not working, and the Didi pickup/dropoff point was at the bus stop outside the hotel - you would have to carry your luggage to the bus stop instead of outside the hotel lobby (but the receptionists would gladly help you with that!)

It’s a small hotel just next to 东西街 and a 15 mins walk to the pagoda. We were upgraded to a room with mountain views so it was very nice. The afternoon tea and breakfast was chaotic as the dining place is rather small and we had to share a table with strangers. The taxi driver will pick up/drop off at the main road as the hotel is located inside a small alley. The front desk staff were very helpful and friendly.

Very beautiful room. Extremely clean. Room was made up every day. Service was fantastic.

Everything was perfect! The room was very comfortable and spacious. Staff was super friendly and prepared us a breakfast to go as we had to leave early in the morning. The location was perfect with many restaurants and street food options close by and a beautiful location next to the river. Hundred percent recommended!