Very unpleasant check-in experience, the first time I have given a bad review since I stayed in the hotel.
1. The room I stayed in and the photos on the platform are simply different. When I contacted the check-in location in advance, I was not told that the room did not match the order, and I felt cheated; (Picture 1 is the photo I saw on the platform when booking, and the last three photos are the actual check-in photos)
2. I put my luggage away at night, and when I was eating out, I received a WeChat message from the apartment housekeeper, asking when we would check out the next morning, because the cleaning lady lived far away! Speechless 😓;
3 The pillow is too high and uncomfortable, and the room facilities are too old!
Traveling with a family is a happy thing, but encountering such a check-in experience is simply embarrassing!
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