This is my second time in Guilin. I found Guihu Hotel on Ctrip where I stayed nine years ago. From a distance, the hotel is backed by Lao Ren Mountain and faces the clear and blue Guihu Lake. It is only a bridge away from the surrounding food attractions, and it is quiet in the bustling city. The most praiseworthy thing about this hotel is the service, which makes you feel at home: 1. Before checking in, I received a call from the hotel staff to confirm the check-in information, inform the route and parking location, which made me feel very at ease. 2. The person who contacted me by phone was Wang Huabao, the manager of the guest service depar**ent. His enthusiastic and proactive service solved my doubts. He directed the parking lot security guard to park the car and how to avoid sun exposure. The details were impressive. On the second day of the trip, I met Manager Wang on duty in the lobby again. In addition to recommending the route, he also reminded us to do a good job of sun protection. When we started the car and prepared to leave, he hurried over to bring purified water to drink on the road. When I checked out on the third day, I was surprised again: I was given drinks and small gifts from the hotel when I left. It was really a constant surprise! 3. All the hotel staff you meet and contact with in this hotel, such as cleaners, food servers, front desk staff, etc., can take the initiative to greet warmly and actively solve the difficulties encountered by guests! 4. The guest rooms are clean, the hot water is smooth, the linens are clean, the rooms are a**ospheric, and the views from the windows are beautiful. In particular, the hotel is located in the center of the city, right by the famous Guihu Lake of "Two Rivers and Four Lakes", surrounded by green trees, birds singing and flowers, and quiet in the bustling city. The lake and mountains are beautiful. The hotel has its own restaurant, with a rich breakfast and discounted lunch and dinner for guests staying in.
A long-established hotel that has been in business for many years, in today's intelligent and electronic iterations, how can it be so warm, so evergreen and prosperous? It all comes from the humanized service here, from the respect and care for customers, just as Manager Wang of the Guest Service Depar**ent said: I have worked here for more than 30 years, I regard the hotel as my own home, and the guests are a member of this family!
Guilin, a city that you want to come to again. Guihu Hotel, a place you don't want to leave when you come.
Original TextTranslation provided by Google