City Comfort Inn (Guilin Railway Station)

I never take the initiative to comment, but this time I was really speechless. I have lived in so many convenient cities in Guilin, but it was my first time staying at this hotel and I was so speechless. Moreover, the price of this hotel is higher than other hotels and surrounding hotels all year round. It is already the off-season for tourism, and hotels nearby are selling at 150 or 170 at night. What am I picturing? Don’t you just want your chain to be clean? ! I checked in at the hotel around ten o'clock in the evening. The double bed room I booked, Ctrip showed that some rooms have windows. There was no window for checking in for me. I thought it was normal that all the people with windows were gone at such a late hour. As soon as I got to the room and lifted the quilt, there was such a big stain on it. I went down to the front desk, and the front desk asked the security uncle to change my quilt cover on the spot, and asked a non-professional cleaning staff to go to the room to change my quilt cover? ! I'm really speechless! Or is it that your front desk is not properly trained? Originally, I thought that I might not have a room anymore, so I would just let my uncle change it, but the more I thought about it, the more I felt speechless. I went down again and asked the front desk if they could change me to another room. She said, didn't uncle go change it for you? I was really convinced, and later I asked a security guard to change your dirty quilt covers in the room in front of the guests and check in. This is how your hotel handles it. Then he went to the front desk and said, "I'll change you to a room with a window!" ! So asking an uncle to change the quilt cover in front of the guests is your hotel's first choice to deal with problems when there is a room? ! After moving to a new room, there were all kinds of hairs on the bedside and pillows. Moreover, this room with a window is almost the same as the room without a window at the beginning. It even has one more big pillar than the room without a window. Therefore, this kind of special room with partial windows will not be opened to us at the beginning. Instead, when I checked in, it was called an upgrade to a room with windows for ➕38 yuan. I really don't know why your hotel has a higher price than other hotels at this time. What's the difference between your hygiene and a hotel that costs 70 or 80 yuan?

A 1.3-meter business twin room is listed online, but when you check in at the store, it is only 1.2 meters! After complaining in the evening, it was explained that it was a problem with the website information, and it seemed that the store had no responsibility at all. During the peak tourist season, it is really infuriating to use such third-rate tactics to attract people to book rooms. Service: The front desk originally said that because the information was inaccurate, there would be a small gift in return, but the store manager went to work at 8:30 and nothing happened! Facilities: The brand-standard tea gift mentioned in the reservation is just a self-service tea next to the service counter! Even if you don’t want breakfast, just spend 18 yuan on an authentic Guilin rice noodle morning set meal outside. If the Wi-Fi network cannot be connected, why put a QR code in the room to trick people into scanning the code!?

1. 踏入這家酒店，彷彿進入了一個奢華與舒適完美融合的仙境。從華麗的大堂到温馨的客房，每一處細節都彰顯着無與倫比的品質與用心。 2. 酒店的服務堪稱一流，員工們總是熱情洋溢、無微不至，讓您在異鄉也能感受到家的温暖。 3. 這裏的環境清幽宜人，裝修高雅大氣，房間寬敞明亮，設施齊全且先進，給人帶來極致的享受。 4. 酒店的餐飲更是令人驚艷，無論是精緻的早餐還是豐盛的晚餐，每一道菜餚都如同藝術品般色香味俱全，讓人回味無窮。 5. 其地理位置得天獨厚，交通便捷，周邊配套設施完善，為出行和休閑提供了極大的便利。 6. 酒店的安保工作嚴謹有序，讓人住得安心、放心，盡情享受美好的時光。 7. 整潔乾淨的房間，柔軟舒適的床鋪，一躺上去彷彿所有的疲憊都煙消雲散，這是真正的舒適港灣。 8. 酒店的娛樂設施豐富多樣，滿足了不同客人的需求，讓人在閑暇之餘能夠盡情放鬆身心。 9. 酒店的管理團隊專業高效，能夠迅速響應客人的需求，提供周到貼心的服務，為整個酒店的優質體驗奠定了堅實的基礎。 10. 從踏入酒店的那一刻起，就能感受到一種獨特的魅力和氛圍，它不僅僅是一個住宿的地方，更是一次難忘的美好之旅的起點。

酒店位置非常好找，從車站出來走不遠就到酒店，衞生乾淨，出行也非常方便，右拐走大約200米就有公交站。

房間很乾凈，酒店位置就在桂林站旁邊，步行300米左右，簡直太方便了。非常值得出行或換成的客人選擇，推薦

乾淨衞生，設施齊全，靠近火車站，出行方便，比較滿意。