Hampton by Hilton Hotels in Guilin

The hotel is located right in front of Moon & Sun Pagodas. Many attractions are just in walking distance. The staff was very kind to do an early check-in (we were sleepless from flight and needed a good rest badly).

View: The hotel is right next to the famous Li River which has been extolled by poets across the centuries. In the morning you can see the sun rising from Guiling’s unique mountains. Cleanliness: spotlessly clean. Service: The staff is polite. There was some hold up at check in but nothing worth nitpicking on. Facilities: As a local I highly recommend the Chinese noodle at breakfast table. Other food is typical international fusion with a Chinese blend. The pool and the gym is a bit small, nice if you have to keep yourself at shape during travel but leaves room for more. The executive lounge is a bit rundown and old-fashioned compared to the rest of the hotel. The cafe at lobby level has an elegant minimalistic atmosphere.

I was travelling alone and the made me feel welcome and was super helpful as well. Especially Max, who works at the reception, was super friendly. Breakfast is delicious and the room very nice and super clean. You can book tours directly at the hotel. The four-hour boat trip to Yangshuo was breathtakingly beautiful. Highly recommended.

This is a great hotel if you are interested in resting for a day in the middle of your trip. The location is good, 10 minutes away walking from a pedestrian street with plenty of establishments and restaurants. The hotel offers great views with included free activities, in which I took part of two: the Miao Ethnicity photoshoot session and the ******* bowl sound healing. It has a pool which unfortunately I couldn't try as I'm traveling in March, and is too cold, but I did enjoy the terrace views during both day and night. The butler service is quite attentive, answering quickly to our doubts and offered a plate of fresh fruit upon arrival. We didn't eat in the hotel, instead we preferred to order from outside, and a Keenon delivery robot makes sure to deliver the order directly to your room. The suite was spacious and clean, with a lovely decor. I really enjoyed staying here and highly recommend it for families and couples.

Had an amazing stay! The room was clean, comfortable, and well-equipped. The staff were incredibly friendly and attentive, and the location was perfect for exploring the city. Highly recommend this hotel for a hassle-free and enjoyable experience!

The hotel is located in the centre of vibrant Guilin city. Reachable with Didi and within walking distance to Sun and Moon Pagodas, Elephant Trunk Hill, Love Park and the busy West Street pedestrian walk where you can find plenty of eats and other products. Local delecacies and fashion is also available. The room was spacious and clean. Washroom was good too. The only disappointment was the aircond system. Even though it was really hot outside, we could not lower the aircond temperature at all. At night, the aircond stops and restarts all the time. Perhaps a system glitch. Checkin was fast with Trip.com bookings and staff were really helpful with suggestions and directions. Breakfast was nice with local flavours plus western touch. Overall, a hotel we strongly recommend whenever coming in to Guilin. Attractions are near but let's start walking.

A Truly Memorable Stay at Shangri-La Guilin Our recent stay at the Shangri-La Hotel Guilin was an absolute delight. The hotel's prime location provided easy access to the city's stunning natural beauty, making it the perfect base for exploring the picturesque landscapes. While the food offerings were decent, the exceptional service from the staff truly elevated our experience. We want to extend our heartfelt gratitude to Luna from Guest Relations. Her dedication to ensuring our comfort and satisfaction was truly commendable. She went above and beyond to make our stay special, especially as we were celebrating my wife's birthday. The thoughtful room decorations and the delicious complimentary cake were a wonderful surprise. Luna's insightful recommendations for local attractions were also invaluable, allowing us to discover hidden gems in the city. The hotel's well-maintained gym was another highlight of our stay. The state-of-the-art equipment and serene ambiance provided the perfect setting for a rejuvenating workout. We would also like to express our appreciation to Catherine, our talented photographer. Her photography skills were exceptional, capturing the beauty of the surroundings while providing a mini tour guide. Overall, our experience at the Shangri-La Hotel Guilin was truly unforgettable. We highly recommend this hotel to anyone seeking a luxurious and personalized stay in Guilin.

Overall a very nice hotel but I wouldn't give it 5 stars. In my opinion it's more of a 3-4 star boutique hotel. The room was very large and nice, with 3 panoramic windows to the courtyard in front of the entrance. No unpleasant smells, one window with mosquito net. The TV didn't work, meaning it didn't have regular channels connected. The bathroom very large but unfortunately without any heating. In my opinion too cold for a bath or shower. Leaving the door to the room open and raising the room thermostat to 30 degrees Celsius didn't change anything. Welcome fruits were very nice. Free afternoon tea modest, exactly as shown on the photo during booking. Amenities with too strong for my taste, masculine smell. Based on the number of seats in the dining room (only 24), I think it's a really small hotel, so the breakfast had a very limited choice and quantity, but it was tasty. At the check out each guest receives a pack of local tea. The location of the hotel is excellent. It is connected by bus 18 or 100 with Guilin North station but I don't recommend taking bus. First of all, tickets from Guangzhou or Shenzhen should work, but they didn't, and neither did Allipay. One ticket costs 2 yuan, and you can pay in cash. More importantly, there is no overground crossing between the nearest bus stop and the hotel. You have to use an underground passage [a lot of stairs, no lift], and with suitcases it's a big problem. In the other direction, from the hotel to the station, there's no such problem. Taxi cost around 0.25 euros per kilometer.