Acro Residences Reviews
Acro Residences
Bordeaux St., Acrocity, Mc Arthur Highway Brgy, Guiguinto, PhilippinesView Hotel Details
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1 night
Acro Residences Guest Reviews
4/5
Very Good
20 review
Verified reviewsLocation4.0
Amenities4.0
Service4.0
Cleanliness4.1
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All Reviews(20)
Positive reviews(17)
Reviews with photos/video(1)
Negative reviews(3)
David
Deluxe Queen Room
Stayed in Aug 2023
Solo travelers
8 review
Posted on Aug 16, 2023
I have requested an airport transfer during the booking. The hotel management did not respond to me. even I have sent in messages to ask for update through FB Messages, they could not bother to reply.
Since they are the only business hotel around that area, they can afford to be stuck up.
Generally the place is clean and neat. No Gym or other facilities.
They are still using door key.
Globe Trekker
Quadruple Room with Balcony
Stayed in Dec 2023
Family
6 review
Posted on Dec 28, 2023
the toilet was very stinky.. bad smell comes from the sewage no matter how much we pour soap or shampoo the smell still persists never disappears..
secondly the water pressure was weak and the bath showers room was very narrow hardly we could turn and move inside it..
no table or dresser cabinet was available
we cut our stay and departed early .. we couldn’t take it anymore
Anonymous User
Deluxe Queen Room
Stayed in Jan 2024
Friends
14 review
Outstanding
Posted on Feb 9, 2024
Stay was awesome!
Mayann
Deluxe Queen Room
Stayed in Jun 2023
Other
4 review
Outstanding
Posted on Jun 27, 2023
Verry good
Bangme0825
Deluxe Queen Room
Stayed in Mar 2024
Business travelers
34 review
Very Good
Posted on Mar 30, 2024
The service is OK, the environment is good, but the room is a bit small
Original TextTranslated by Google
Response from Property: Dear Lingeling-ML,Thank you for choosing to stay with us at Lingering-ML and for taking the time to share your feedback regarding your recent visit in March 2024. Your input is invaluable to us as we continuously strive to enhance the experiences of our guests.We are delighted to hear that you found our surroundings, amenities, cleanliness, and service to be satisfactory. Your positive ratings in these areas reaffirm our commitment to providing exceptional hospitality.Regarding your comment about the room size, we sincerely apologize for any inconvenience this may have caused during your stay. We understand that spacious accommodations are essential for our guests to feel comfortable and relaxed. Rest assured, your feedback has been duly noted, and we will explore ways to address this concern.We would like to assure you that we are continuously evaluating opportunities for improvement, including potential enhancements to our room layouts and configurations. Additionally, we are always available to assist you in finding the most suitable accommodations for your needs during future visits.Your satisfaction is our top priority, and we appreciate the opportunity to learn from your experience to better serve you and our future guests. Should you have any further questions or if there is anything else we can assist you with, please do not hesitate to reach out to us directly.Once again, thank you for choosing Lingering-ML. We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,Jervis SantosResident ManagerLingering-ML Customer Relations Team
Guest User
Stayed in Mar 2024
Other
0 review
Posted on Mar 14, 2024
The hotel has a flair of newer style and ambience. The staff are very good and attentive. However, the hotel is a bit remote in a quasi industrial setting that is not completely accesible to the main road. The rooms are tight, but with newer designs. My room had cobwebs so I had to ask housekeeping to clean, the room gets some smell from the kitchen exhaust. Avoid the back side rooms of the building - no view.
Guest User
Stayed in Jan 2024
Other
0 review
Outstanding
Posted on Jan 21, 2024
I stayed with my sister to watch Blackpink in Philippine Arena! The room was clean and comfortable, noting that this is a business traveler centered hotel, the room design was a bit too plain haha with gray walls and black furniture. The lighting coming from the window was useful while doing our makeup! Oh and the food offerings in the compound is excellent!! we ordered room service from the café and the Japanese Restaurant! 😍😍 Thank you for making our weekend really happy! I think this is a good hotel to stay in (if you have car) when going to watch concerts at Philippine Arena! the traffic northbound is lesser, compared to those going back to manila! Will stay again for future events! the food is worth coming back for too!
Guest User
Stayed in Dec 2023
Family
0 review
Posted on Dec 17, 2023
The staff were great—very friendly and accommodating. We also loved the location. However, for the room, the drawer cover below the bed kept detaching and falling. The lighting in the room wasn’t that great. We suggest a whole body mirror to be added
Gregory
Stayed in Feb 2024
Couples
Outstanding
Posted on Feb 6, 2024
Cleab and safe with some shopping and dinning options close,
TAKASHI
Stayed in Aug 2023
Business travelers
Very Good
Posted on Aug 28, 2023
Good value for money, clean hotel
Good point:
Staff are generally good
Facility is kept clean
Good design of furniture and furnishings
The price is well thought out
Bad points:
partly under construction
Smell of chemicals everywhere
large number of ants
Hot water did not come out of the shower (I asked for repair, but there was no response)
Poor sound insulation (corridor noise)
Keys are pre-modern (not electronic keys)
not auto lock
No plan with breakfast
Guest User
Stayed in Aug 2023
Other
0 review
Very Good
Posted on Aug 1, 2023
Fairly new accommodations so a fair amount of work is being carried out during the daytime. We had a few issues but all were more than satisfactorily rectified. The hotel strikes me as being oriented more towards a traveller who wants efficiently as opposed to the traveller who needs space and room amenities to fully relax for a few days. The room we were in has very little extra space and no closets. The remote controls for the television should have instruction manuals as there are two controls and no way of knowing which one does what. The wifi is weak which causes the channels on the tv to react slowly. The room does have a smart tv so apps are usable with the tv. The hotel has a superior restaurant attached to the lobby which has meals which are very nicely presented and definitely tasty. The hotel is located a little distance from other businesses, but, there are a Japanese Restaurant and a Chinese Restaurant just a few minutes walk away. The rooms are clean but just a little noisy as there is no carpeting either in the room or in the hallways. One personal dislike is that the window shade is a roll-up, roll-down shade. This means while close it is dark in the room, even during the daytime and when it is up there is no privacy from the outside. Prices are reasonable. No tricycles on property so you need to arrange your own transportation or walk out to the roadway to catch a tricycle. There is obviously good communication between the managers of the facility given how quickly and efficiently our original issues were resolved.
Guest User
Stayed in Jul 2023
Family
0 review
Outstanding
Posted on Jul 16, 2023
These are the highlights during my stay. - New Hotel. - Helpful and accomodating staff. - Received Excellent service from everyone. - 10 mins. walking distance from the main road. - Great TV with free Netflix :) The next time I visit Bulacan, I'd probably still choose this hotel.
Guest User
Stayed in May 2023
Other
0 review
Outstanding
Posted on May 10, 2023
Front desk staff was welcoming, helpful, and courteous. Rooms were clean and comfy. There was no closet, but the room service crew were quick to provide an ironing board and a hair dryer upon request. I set great store in hotel bathrooms, and this one has a thoroughly enjoyable shower. May I suggest though, that the management look at how to stop the water from leaking out under the shower stall?
Guest User
Stayed in Apr 2023
Family
0 review
Posted on Apr 10, 2023
The Hotel lobby and the outside of the hotel are nice, mabait naman yung staff and maasikaso sa pagassist ng mga gamit namin. ang di ko lang po nagustuhan is how you told us na may charged na ang bottled water nung humihingi kami ng water lalo yung senior citizen ang humihingi sa inyo, di pa kami nagcheck out may charged agad yung water, dapat kasama parin yun sa bayad kasi hindi pa naman kami nagcheck out that time. fyi we paid and we check out on time! paayos nalang yung system nyo sa hotel. and please before kayo mqgpq check in pakiayos yung aircon kung naka on na ba, yung amoy ng room kasi may amoy nung pumasok kasi kami.
Guest User
Stayed in Feb 2023
Business travelers
0 review
Posted on Feb 27, 2023
I think Acro is a good choice to stay in Guiguinto however they need alot of improvement. Im very tired when i arrived then the ac in the room is not yet on. And theres no telephone in the room! how can i call them. i used my mobile phone to call them. They transferred me to a room with ac remote & telephone. 1. AC remote is not available in the room, you have to request it. 2. They dont offer free bfast but gives 200 voucher. 3. Not all rooms has telephone. This is a must for security & to attend to all guest’s needs. 4. Only option to eat is their cafe which offers costly menus ( though their foods are good ) 5. No hair blower. Overall, i might stay again here but that’s 50/50.