Park Hotel Imperatore Adriano

Convenient location near Tivoli and villas with a tranquil setting and well-maintained park. Staff praised for courteous, professional service and multilingual communication skills.

checked in around 6 o’clock at night. They asked me to pay for my room in advance, so I did. Went up to the room that was listed as a suite. Of the dozen places we stayed over our three week trip in Italy. This was by far the, worst. They had two beds pushed together and individually made. The Wi-Fi could not connect and the air conditioner wouldn’t work. Now we are day 15 of our and we are supposed to have two nights in this 2 star hotel. We went straight back down and told them that we couldn’t sleep in a room without air-conditioning and needed Wi-Fi as all the TV channels were in Italian. The front desk lady was very nice but she said they can’t do refunds and I had to check with management. We left and found an incredible place last minute right next to the Vatican stayed there for two nights and then went on with our regular itinerary. Talk to management they said that they’re not having any problems with the Wi-Fi and they didn’t know they were having troubles with air-conditioning. They went on to say that they don’t do refunds. I could see paying for one night but not two when I was only in the room for a half an hour. It wasn’t that I was a no-show. It was very inconvenient for us to have to find another room but this hotel is like all hotels in Italy old but they haven’t done any updating since the 70s. The room looked like a jail cell.

Good from outside… It looks good from the outside… but unfortunately the rooms are really old and not well maintained