Discover our selection of Guaruja hotels with Spa

Top rated hotels in Guaruja

Hotel Jequitimar Guarujá Resort & Spa by Accor (ex Sofitel)
4.3/558 Reviews
Pernambuco
I went for lunch with my kids, I read some reviews and decided to give it a shot. The buffet was good , nothing horrible but nothing outstanding either. After lunch, we wanted to go to the beach, so we asked the waitress and she pointed us to the Beach exit. When we got there, the gentleman at the exit stopped us and yelled at us stating that the exit was reserved for guests only. I explained to him that I had just finished my lunch and intended to leave to go to the beach. He proceeded to call the lifeguard, security (have pictures of all them harassing my family) . These people have never been trained on how to treat a guest, let alone a human being. I was second guessed and treated like a criminal for trying to use an exit that I was directed to in the first place. I chose to go back inside and have a word with the manager, she did apologize, but she had no control of the situation. I have visited many SOFITELS around the world, I use Trip Advisor as a reference with all my traveling plans and never felt so infuriated for being treated so poorly . Shame on the awful costumer service this Hotel offers, it is not even worthy of a ONE STAR.
Ferraretto Guarujá Hotel & Spa
4.2/553 Reviews
Pitangueiras
Good!
Casa Grande Hotel Resort & Spa
4.4/558 Reviews
Enseada
The most differentiating feature , never experienced anywhere, was the staff was constantly laughing and smiling.. it was genuine.. I asked some of them.. it's not only HR training, but they said they loved working there and been in the same hotel and grown in responsibility over 10-12 years.. Sheer joy for us.. our joy is their happiness, and our problems, their concern.. Of course the property is huge and awesome.. very good spa facilities and located on a beautiful beach A perfect holiday..

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Property Information for Tourists

Total Properties33
Number of Reviews454
Highest PriceNZD 1,681
Lowest PriceNZD 64
Average Price (Weekdays)NZD 300
Average Price (Weekends)NZD 344