Bolian Resort & SPA

The environment is quiet and beautiful, and the service is attentive, but the order lacks flexibility and cannot be adjusted according to customer needs.

Friends who use Ctrip, please avoid this pitfall! My first impression when I first entered was very good. The check-in process was very interesting. The design and decoration of the lobby was also very eye-catching. A golf cart was also used to deliver it to the room. At first I thought the room would just be like this. Taking into account the service, the price is still good. Yes. But!!!!! After I checked in, I found that this hotel really cannot stand up to scrutiny! First of all, the peephole in the door was plugged with paper towels, there were moths in the hot spring, and the mouth of the bowl of sago served during the turndown service was There are cracks, and there are yellow things growing on the bottoms of the drinks in the mini bar in the room. Isn't that too bad? Then when we checked out, I was told that there was a slight scratch on the bottom of the wine glass in one of the rooms we booked, and I needed to pay 120 yuan for compensation? However, the wine glass was not dropped or bumped at all, it was just that Coke was poured into it, and that was where it was originally. Is the wine glass cracked? Moreover, a room costs almost 4,000 yuan per night, and I have booked three rooms. Do you still care about the 120 yuan? What's even more outrageous is that I told the hotel to please verify the situation directly with the guest. If it is true, there will be no problem. As a result, the hotel called 5 minutes later and said that after verifying with the aunt who cleaned the room, the slight scratch was not serious and the hotel could handle it. Take responsibility. So, did you just say it casually without verification from the beginning? Moreover, the wine glass was not used at all. If it was really cracked because we used it to drink Coke, the quality must be too poor, right? If the crack in the wine glass is really serious, shouldn't we ask the guest first if he was injured? The service in this hotel is really not worth the price. Friends who use Ctrip, please avoid this pit! All the above mentioned are true. I didn’t originally want to write this review, so I didn’t take any photos. I wrote this review entirely because they called me to talk to me about the 120 yuan charge when I checked out. I was in a hurry and didn’t have time to go to another one at that time. One photo, only the photo of the bottom of the drink bottle was taken casually on the night I checked in.

The hotel service is top-notch, and the service is very considerate and in place. The hotel facilities are many and convenient. I would like to praise the employee named Xie Ting. He is very polite and provides excellent service. The service level is basically perfect. Will definitely come back to this hotel again.

The hotel is in an excellent location, close to the entrance of the scenic area, with lush trees, great hot springs, fresh ingredients in the restaurant, and delicious Changwang noodles for breakfast😋Thank you Master Chai for picking us up👍Room facilities such as induction lighting need to be improved…

Finally I have time to post this hotel. I actually stayed in late August, but I haven't had time to comment. The main attraction I want to visit when I go to Anshun is Huangguoshu, and Bailian is a national luxury hotel that I have never stayed in, so I stayed here when I went to Huangguoshu. The actual experience is indeed very unique. A staff member will add WeChat and confirm the information one day in advance, and then confirm the time, and help prepare tickets for Huangguoshu Scenic Area. (Each room in the hotel should be given 2 free tickets) The hotel has airport (station) pick-up and drop-off services, but only Anshun Airport and Anshun West Station, and other places in the city should not be possible. Of course, if you plan to play in Anshun city for two days before going there, and want to use this pick-up service, the solution is to make an appointment and go to the station by yourself. Mercedes-Benz v business car for pick-up and Buick business car for drop-off. Then there are very exquisite snacks prepared in the car, which should be praised. The main public areas of the hotel are concentrated in two independent buildings, the lobby and restaurant are here, and the tea room hot spring (including gym and swimming pool) is next door. When I arrived at the hotel, a staff member came to deliver an ice towel and a necklace immediately. This is still very good, the standard is high enough. The service at the front desk is a little worse. It feels like the service standard is set very high but the standard is not fully implemented. Basically, I checked in and took the car to the room. I gave a brief introduction, but I feel that most guests would not remember it. Then when I checked out the next day, I found that several guests were arguing at the front desk. They probably waited for a long time but could not check in. The scene was a little chaotic. It felt that there might be a slight shortage of staff during the peak season. But except for the lobby, the overall service standard is still very high. Booked two rooms, a mountain view soup room suite and a mountain view or lake view soup room. They were upgraded (I am not sure if the non-suite room was upgraded) to a lake view soup room suite and a lake view soup room. These two rooms are connected rooms, so the staff opened the connecting door. Chinese style decoration style, the suite area is OK, the ordinary one is slightly smaller, but it doesn't matter because it is connected. Snacks were delivered when turning down the bed, rose candles were prepared for the hot spring, and drinks in the minibar were free. We ordered night tea that night, the view was unbeatable, but the snacks were average. The night tea was not in the hotel but in a separate tea room, with a car to pick up, which I think is worth the experience. There are some fixed batik-like activities every day, and the package includes afternoon tea and travel photography. The afternoon tea was similar to the night tea the night before, which was average. The travel photography was very watery, and they really only took 6 photos instead of taking more photos to choose good-looking ones. The scenery was also relatively poor, but it was better than nothing. The food and beverage aspect was okay, the breakfast was average, and then I missed the dinner time so I only had a simple meal, the quality was good, especially the pickled pepper rice noodles, which tasted great. Overall it is worth a try, preferably in the off-season, stay a few more days, experience various activities, it is still very good. But the price is really high

The hotel is located in the Huangguoshu Waterfall Scenic Area. It is very convenient to visit the scenic area. The room is large, clean and comfortable. There is a private hot spring pool on the balcony. The butlers are friendly and enthusiastic in service.